DISCUSSION for Hilton Honors Hotels in Frankfurt Airport, Germany {DEU}
Dec 21, 2013, 7:35 am
#166
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Dec 21, 2013, 8:18 am
#167
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
That's useful information -- I've been upgraded and given lounge access as a Diamond and it's good to know that that should continue when I drop to Gold. 
Maybe you caught them on a bad day (or several bad days)? Or maybe I'm easily pleased: decent beer in the evenings, decent coffee, acceptable snack/breakfast items, lots of space.
Maybe you caught them on a bad day (or several bad days)? Or maybe I'm easily pleased: decent beer in the evenings, decent coffee, acceptable snack/breakfast items, lots of space.
Jan 9, 2014, 1:20 am
#168
Join Date: Jan 2012
Location: Osaka
Programs: Hyatt Explorist, Hilton Gold, UA
Posts: 3,158
Lat checkout
How is the FRA Hilton for late checkout? Our flight is not until 7 pm so we'd like to use the room until at least 4 pm or even 5 pm if possible.
We'd be staying on pts and I'm just a Gold, so I worry about them kicking us out at around 2 pm or charging a rather high rate for the additional few hours.
We'd be staying on pts and I'm just a Gold, so I worry about them kicking us out at around 2 pm or charging a rather high rate for the additional few hours.
May 7, 2014, 8:27 pm
#169
formerly FamilyFlyers
Join Date: Dec 2007
Location: USA
Programs: Virtuoso, Four Seasons Preferred Partner, Select Hotels, The Travel Collection, American Express PWP
Posts: 86
Booking one night HH stay before flying home in July. 2A 2C. I guess we will need 2 rooms? Pros and cons of HGI vs. Hilton? (point difference is negligible and we have plenty).
May 8, 2014, 6:01 am
#170
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
Post 129 above gives my answer -- the Hilton rooms are larger and I found the Hilton to be generally much nicer. That said, the HGI breakfast was more than acceptable and I might even prefer their breakfast area to the Hilton lounge if I was travelling with children (especially if I wasn't going to use the lounge in the evening).
Aug 14, 2014, 8:04 pm
#172
In memoriam
Join Date: Dec 2001
Programs: DL 2MM, AA MM, DL Sky Club Life, AA Admirals Club Life, Hilton Gold Life
Posts: 1,732
Seeing as the points are the same for both hotels, staying as a gold means the possibility of no lounge privileges at the Hilton.
So what kind of breakfast do golds get if they don't have lounge privileges?
So what kind of breakfast do golds get if they don't have lounge privileges?
Jan 27, 2015, 11:47 am
#173
Join Date: Jul 2013
Location: Kaiserslautern
Programs: UA G 1.9MM, HH Diamond, Global Entry
Posts: 439
Just stayed at the Hilton FRA. Had stayed at the HGI at FRA on two previous occasions. I much prefer the Hilton, got upgraded to the Exec floor. Thought the lounge was quite adequate. Decent drink selection and food. The lounge attendants were very helpful and kept the place very clean. As a bonus it was not crowded at all. My room was larger than the a king room at the HGI. If you are a breakfast person the HGI wins hands down. Customer service at the desk was superb.
Jan 28, 2015, 8:13 am
#174
Join Date: May 2004
Programs: BA blue, LH Senator, KQ (FB) gold
Posts: 8,215
Just stayed at the Hilton FRA. Had stayed at the HGI at FRA on two previous occasions. I much prefer the Hilton, got upgraded to the Exec floor. Thought the lounge was quite adequate. Decent drink selection and food. The lounge attendants were very helpful and kept the place very clean. As a bonus it was not crowded at all. My room was larger than the a king room at the HGI. If you are a breakfast person the HGI wins hands down. Customer service at the desk was superb.
Jan 28, 2015, 10:02 am
#175
Join Date: Jul 2013
Location: Kaiserslautern
Programs: UA G 1.9MM, HH Diamond, Global Entry
Posts: 439
It is important to note your status as a Diamond. I prefer HGI because as a lowly silver member I get free wifi, which I don't at the Hilton and I will never get an upgrade to the Exec floor. As a Diamond, you get free wifi at Hiltons, so that HGI benefit isn't relevant to you and HGI doesn't have an Exec floor. So, low status might prefer the HGI, whereas high status is likely to prefer the Hilton.
Mar 18, 2015, 4:22 pm
#176
Join Date: Mar 2008
Location: Eastern Europe
Programs: LH SEN LT , Hilton
Posts: 185
HGI
Last mintue booking yesterday due to LH strike starting today & managed to get into FRA last ngt to make the USA flgt this morning.
Hilton nxt door was showing full so best price here ;279 euro , was in a rush so booked it , at check-in was asked if i wanted 1000 pts or breakfast , having not used HGI that offen i was surpised as DIA that breakfast was not included so took the breakfast anyway.
Asked nicely about upgrade & was told the only 2 suites were taken, so did not take any further notice.
Got to the room to find a small box for this price with basic small bathroom, by this time it was after midnight & getting up at 6am just accepted it but really for this price i expected a little bit better regardless of the short time spent.
Hilton nxt door was showing full so best price here ;279 euro , was in a rush so booked it , at check-in was asked if i wanted 1000 pts or breakfast , having not used HGI that offen i was surpised as DIA that breakfast was not included so took the breakfast anyway.
Asked nicely about upgrade & was told the only 2 suites were taken, so did not take any further notice.
Got to the room to find a small box for this price with basic small bathroom, by this time it was after midnight & getting up at 6am just accepted it but really for this price i expected a little bit better regardless of the short time spent.
Mar 18, 2015, 6:23 pm
#177
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
If there is a LH strike be thankful you got ANY room in the airport!
Frankly for 6 hours I'd doze in the lounge if I had to, or caught up with some work on laptop, and not pay 279 Euro.
We were last there around New Year and had pre-booked Hilton thank goodness at some silly low rate.
There was bad weather unexpectedly and tons of cancellations.
Girl in lounge said when she started her shift there was about 50% occupancy, and as day wore on it had grown to 100%. So a Diamond booking, gets WHATEVER room is left, period.
As it was Xmas/New Year low season the kitchen staff and food supplies were on minimal level and she said ordering more snacks etc for lounge was erratic as food in Kitchen near exhausted.