New reward booking screens
Apr 1, 2011, 4:23 pm
#16
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Well that sure would be cruel!
I did see on the site mention of this "Points & Money Rewards" though.
I was checking to see if the new overhaul improved the ability to actually book the Waikiki Hilton online.
Here's the link to the hotel:
http://www1.hilton.com/en_US/hi/hote...PS5WCSGBJNMVCQ
What's new is that you can click on the Book a Reward Stay in the upper right box and enter dates, and it brings you to a screen with info without having to first enter your account number and pin.
I chose arbitrarily the date Feb 24. You're then brought to a screen showing the date and number of guests, and that HHonors Rewards was ticked off.
(I'm not sure if these links will work but here goes)
https://secure3.hilton.com/en_US/hi/...execution=e3s1
Then I clicked continue and saw this:
"There are no HHonors Reward Certificate rooms available for 24 Feb 2012 - 25 Feb 2012 at Hilton Waikiki Beach."
https://secure3.hilton.com/en_US/hi/...execution=e3s2
But under that is "View a list of available dates for HHonors rewards"
and when you click on that I see:
"This hotel has limited availability for Points & Money Rewards™ around the dates you have selected. Use the "Back a week" and "Forward a week" buttons in the grid below to search for availability or find another hotel"
and there's a box on the left with "Point & Money Rewards" selected, but also available from the box are "HHonors Points" and "Standard Rates'.
https://secure3.hilton.com/en_US/hi/...execution=e2s3
I did see on the site mention of this "Points & Money Rewards" though.
I was checking to see if the new overhaul improved the ability to actually book the Waikiki Hilton online.
Here's the link to the hotel:
http://www1.hilton.com/en_US/hi/hote...PS5WCSGBJNMVCQ
What's new is that you can click on the Book a Reward Stay in the upper right box and enter dates, and it brings you to a screen with info without having to first enter your account number and pin.
I chose arbitrarily the date Feb 24. You're then brought to a screen showing the date and number of guests, and that HHonors Rewards was ticked off.
(I'm not sure if these links will work but here goes)
https://secure3.hilton.com/en_US/hi/...execution=e3s1
Then I clicked continue and saw this:
"There are no HHonors Reward Certificate rooms available for 24 Feb 2012 - 25 Feb 2012 at Hilton Waikiki Beach."
https://secure3.hilton.com/en_US/hi/...execution=e3s2
But under that is "View a list of available dates for HHonors rewards"
and when you click on that I see:
"This hotel has limited availability for Points & Money Rewards™ around the dates you have selected. Use the "Back a week" and "Forward a week" buttons in the grid below to search for availability or find another hotel"
and there's a box on the left with "Point & Money Rewards" selected, but also available from the box are "HHonors Points" and "Standard Rates'.
https://secure3.hilton.com/en_US/hi/...execution=e2s3
Apr 1, 2011, 6:04 pm
#17
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Apr 1, 2011, 6:35 pm
#18
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
I've gone thru sk3's steps and I definitely am seeing the new Points and Money awards as an option, but I am not seeing any availability yet all the way to the end of the schedule at the hotel I checked. No evidence of the Point upgrades on the two award stays I have booked (including the Grand Wailea).
Also saw a completely different booking screen for a hotel under standard rates. Detailed descriptions of room types, each with a rate, and pictures.
Also saw a completely different booking screen for a hotel under standard rates. Detailed descriptions of room types, each with a rate, and pictures.
Apr 1, 2011, 8:53 pm
#19
Join Date: Sep 2010
Posts: 72
I am trying to book a room with points but am not able to...really kicking myself for not booking earlier this week. It can however book at the standard rate?!? Really hoping this is a glitch and not a new way of doing things...
"There are no HHonors Reward Certificate rooms available for 28 May 2011 - 29 May 2011 at Homewood Suites by Hilton® Jackson."
"There are no HHonors Reward Certificate rooms available for 28 May 2011 - 29 May 2011 at Homewood Suites by Hilton® Jackson."
Apr 1, 2011, 8:57 pm
#20
Join Date: Mar 2010
Location: BWI, DCA, IAD
Programs: SWA A-List Preferred & CP, Delta Diamond, HH Diamond Hyatt Diamond
Posts: 553
I am trying to book a room with points but am not able to...really kicking myself for not booking earlier this week. It can however book at the standard rate?!? Really hoping this is a glitch and not a new way of doing things...
"There are no HHonors Reward Certificate rooms available for 28 May 2011 - 29 May 2011 at Homewood Suites by Hilton® Jackson."
"There are no HHonors Reward Certificate rooms available for 28 May 2011 - 29 May 2011 at Homewood Suites by Hilton® Jackson."
Call the Diamond Desk and see if they can work their magic. I never trust the screen in front of you.
Apr 2, 2011, 12:55 am
#21
Join Date: Aug 2010
Posts: 38
ignore (cancel) the password prompt while loading the page.
Apr 2, 2011, 1:14 am
#22
Suspended
Join Date: Jan 2002
Location: LAX
Programs: AA Gold
Posts: 2,741
http://hhonors1-iwv.hilton.com/en_US...s/freenight.do
ignore (cancel) the password prompt while loading the page.
ignore (cancel) the password prompt while loading the page.
I tried to open it, I hit cancel at the log in screen, but not only could I not bypass it, I couldn't close out of it. Had to use "End Task" to clear it.
I'm not computer savvy (obviously!), do you have any other instructions that would help me get your link to work?
Apr 2, 2011, 1:24 am
#23
Join Date: Aug 2010
Posts: 38
Hi, thanks for circling back.
I tried to open it, I hit cancel at the log in screen, but not only could I not bypass it, I couldn't close out of it. Had to use "End Task" to clear it.
I'm not computer savvy (obviously!), do you have any other instructions that would help me get your link to work?
I tried to open it, I hit cancel at the log in screen, but not only could I not bypass it, I couldn't close out of it. Had to use "End Task" to clear it.
I'm not computer savvy (obviously!), do you have any other instructions that would help me get your link to work?
Apr 2, 2011, 1:29 am
#24
Join Date: Jan 2006
Location: Bay Area
Programs: HH, PC, SPG, MR, GP, US, UA, AA
Posts: 3,464
Hi, thanks for circling back.
I tried to open it, I hit cancel at the log in screen, but not only could I not bypass it, I couldn't close out of it. Had to use "End Task" to clear it.
I'm not computer savvy (obviously!), do you have any other instructions that would help me get your link to work?
I tried to open it, I hit cancel at the log in screen, but not only could I not bypass it, I couldn't close out of it. Had to use "End Task" to clear it.
I'm not computer savvy (obviously!), do you have any other instructions that would help me get your link to work?
Disclaimer: I'm still unsure whether the site is legit or not.
Apr 2, 2011, 1:31 am
#25
Suspended
Join Date: Jan 2002
Location: LAX
Programs: AA Gold
Posts: 2,741
And thanks for sharing this big news with us in the first place.
Are you a Hilton employee?
Apr 2, 2011, 1:36 am
#26
Suspended
Join Date: Jan 2002
Location: LAX
Programs: AA Gold
Posts: 2,741
If you keep clicking the cancel button quickly, you'll be able to access that page. Here is the link to the FAQ.
Disclaimer: I'm still unsure whether the site is legit or not.
Disclaimer: I'm still unsure whether the site is legit or not.
It seems to me we're accessing the work-in-progress website.... very, very cool.
Apr 2, 2011, 2:44 am
#27
Join Date: Aug 2010
Posts: 38
no, i just did a google search with some of the mentioned key words.
Apr 2, 2011, 5:20 am
#28
Join Date: Jul 2008
Location: HKG
Programs: Marriott Ambassador (Titanium Lifetime), BA Gold, Ex-Hertz 5* PC, Ex-HH Diamond, Ex-BD*G
Posts: 3,062
Interesting changes, thanks for posting, lets wait until the legit and full details come out in the next few days - I kind of like this cash + points view - going to be interesting seeing the price of suites in points as these are the kinds of rooms I might like to splash out on. Looking at these values its good - $85 or 25,000 points isn't too bad a deal in my view (For cat 7). Wonder what this means to the diamond force awards.
I suppose one way to look at this is that award stays will be better if you aren't diamond/gold so lets hope there is some further compensation for diamond/gold. Hotels may be less generous with upgrades on awards as "if the award was important to you you'd have paid the extra points for a guaranteed upgrade" that wasn't previously an option.
I suppose one way to look at this is that award stays will be better if you aren't diamond/gold so lets hope there is some further compensation for diamond/gold. Hotels may be less generous with upgrades on awards as "if the award was important to you you'd have paid the extra points for a guaranteed upgrade" that wasn't previously an option.
Apr 2, 2011, 9:24 am
#29
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Wow, interesting FAQ. Here's the one that jumped out at me:
Will I earn HHonors points for Standard Room Rewards, Points & Money Rewards, Premium Room Rewards, and Room Upgrade Rewards?
The money spent on the room rate portion of Points & Money Rewards will not be considered an eligible folio charge for which points will be issued. Determining all other incidental charges that count towards earning HHonors points varies by brand and type of charge. Please see the HHonors Terms and Conditions for details.
The money spent on the room rate portion of Points & Money Rewards will not be considered an eligible folio charge for which points will be issued. Determining all other incidental charges that count towards earning HHonors points varies by brand and type of charge. Please see the HHonors Terms and Conditions for details.
Apr 2, 2011, 9:30 am
#30
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093