Switching Airline Earning Partners After Booking?
Dec 21, 2012, 12:04 pm
#1
Original Poster
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
Switching Airline Earning Partners After Booking?
A week ago I went to the website and changed my preferred airline earning partner. Unfortunately 10 upcoming reservations are probably coded with the old partner, for example my stay last night needed to be changed at the front desk.
Is there any way to correct reservations already made, without asking each hotel to change the field at the time of stay? And why aren't existing reservations auto-corrected when I make a change at the website?
Is there any way to correct reservations already made, without asking each hotel to change the field at the time of stay? And why aren't existing reservations auto-corrected when I make a change at the website?
Dec 21, 2012, 12:49 pm
#2
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
Perhaps this has changed, but in the past I have been told my both the Diamond Desk and individual properties that there is no "auto-correct" to already made reservations possible and that they have to be done individually by either HHonors or the property itself at check-in.
Dec 21, 2012, 2:21 pm
#3
Original Poster
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
Perhaps this has changed, but in the past I have been told my both the Diamond Desk and individual properties that there is no "auto-correct" to already made reservations possible and that they have to be done individually by either HHonors or the property itself at check-in.
Also, prior to the cancellation deadline, I see it's possible to switch the partner for each reservation online (no way to batch-process multiple reservations, or do anything online after the cancellation deadline).
Last edited by Explore; Dec 21, 2012 at 3:06 pm
Dec 21, 2012, 6:36 pm
#4
Join Date: Jul 2008
Location: Exactly where I want to be
Programs: IHG Gold,SPG Gold, HH Gold, Marriott Gold, Hyatt Discoverist, Delta Kettle, AMEX Plat, DL AMEX Plat
Posts: 1,434
When you check-in, just have the agent change your airline preference. It takes about 5 seconds to do...
Dec 21, 2012, 6:39 pm
#5
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
And hope he/she does it right and knows more about how to correctly do it than the typical CSR does about how to insert the rental car bonus into one's folio (about 90% of the time, I have to walk them through that one).
Dec 22, 2012, 8:38 am
#7
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
I (for one) have had very few problems with this. Sure, I occasionally get a newer check-in agent, but most of the time it's very easy. I do always double check my folio the next day, however, just to make sure the change "took" in their system.
Dec 22, 2012, 8:52 am
#8
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
Earn 250 HHonors Points
Earn 250 HHonors Bonus Points whenever you rent from Thrifty in conjunction with your stay at any participating hotel or resort within the Hilton Worldwide portfolio. Simply present your Thrifty rental agreement or car keys when you check-in to your hotel or resort.
Earn 250 HHonors Bonus Points whenever you rent from Thrifty in conjunction with your stay at any participating hotel or resort within the Hilton Worldwide portfolio. Simply present your Thrifty rental agreement or car keys when you check-in to your hotel or resort.
Dec 22, 2012, 9:20 am
#9
Original Poster
Join Date: Aug 2001
Location: SFO
Programs: AC SE, AA EXP MM, UA Gold MM, Hyatt Glob, Marriott Titanium, HH Dia, IHG Plat
Posts: 4,777
So it did work for me the past two stays. I was able to change future stays myself, but on a rez-by-rez basis which is a bit inefficient.