Do I earn points with Hilton for incidental charges eg. room service on award stay?
Mar 7, 2012, 3:33 pm
#1
Original Poster
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Do I earn points with Hilton for incidental charges eg. room service on award stay?
Hi Flyertalkers,
here is my simple question:
Do we earn points for incidental charges eg. using room service during our upcoming award stay [ paid with HH points ]?
Is it dependend on the property?@:-)
Any experiences, surely many have stayed on awards // paid with points // @ Hilton properties around the world.
Thanks a lot for your insights.
here is my simple question:
Do we earn points for incidental charges eg. using room service during our upcoming award stay [ paid with HH points ]?
Is it dependend on the property?@:-)
Any experiences, surely many have stayed on awards // paid with points // @ Hilton properties around the world.
Thanks a lot for your insights.
Mar 7, 2012, 5:01 pm
#3
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,814
See also:
http://www.flyertalk.com/forum/hilto...ward-stay.html
http://www.flyertalk.com/forum/hilto...ight-stay.html
http://hhonors1.hilton.com/en_US/hh/...#hotel_rewards
http://www.flyertalk.com/forum/hilto...ward-stay.html
http://www.flyertalk.com/forum/hilto...ight-stay.html
12.Members will not earn points or miles for Reward Stays, except that if Member is using Room Upgrade Rewards, any money spent on the original reservation will earn points and/or miles consistent with these Terms. Members may earn points (not miles) for incidental charges at a hotel within the Hilton Worldwide portfolio during a Reward Stay, provided such charges are deemed eligible folio charges at Hilton, Conrad® Hotels and Resorts, DoubleTree by Hilton™, Embassy Suites™, Hilton Garden Inn®, Hilton Grand Vacations®, and the Waldorf Astoria® Hotels & Resorts Hotels. Members will not earn points for incidental charges during a Reward Stay at a Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® or Homewood Suites by Hilton® hotel.
Mar 8, 2012, 12:02 pm
#5
Join Date: Aug 2009
Location: Montreal, Quebec
Programs: HHonors Diamond, Starwood Plat, AC Elite, Delta Million Miler, Flying Colonel
Posts: 26
Recieved points, my-way preference, quarterly and weekend promotions for meals and tips paid during one-week reward stay at Hilton Los Cabos.
Mar 8, 2012, 3:49 pm
#7
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Also be aware - and this has been stated in this Forum many times - you may not earn points for services provided by outside suppliers - these may include shops and restaurants within the property in some cases. If you contemplate any larger purchases ask first, don't assume because it can be charged ot your room it will generate points; it may not. (This is particularly so in non-US larger properties that may even allow you to charge transportation services like airport shuttle busses, outside restaurants, chauffeured cars not belonging to the property, etc.
Mar 8, 2012, 7:48 pm
#8
Join Date: Jun 2000
Location: YYZ
Programs: AC, AA, UA, BA, Hilton
Posts: 2,907
Also be aware - and this has been stated in this Forum many times - you may not earn points for services provided by outside suppliers - these may include shops and restaurants within the property in some cases. If you contemplate any larger purchases ask first, don't assume because it can be charged ot your room it will generate points; it may not. (This is particularly so in non-US larger properties that may even allow you to charge transportation services like airport shuttle busses, outside restaurants, chauffeured cars not belonging to the property, etc.
bj-21.
Jun 11, 2017, 4:31 pm
#10
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
As long as it wasn't a Hampton, Home2 Suites or Homewood, that would be classed as an incidental charge and you should be entitled to the points. Definitely worth contacting Hilton Honors. Even Points and Money stays now get the points on the money portion.
Jun 12, 2017, 10:29 am
#12
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Hotels have some leeway in determining which charges are eligible. In your case, I'd request "missing incidentals" credit from Hilton; if they reply that those charges aren't eligible, there's your answer.