I rent from San Diego Location about every three weeks for 3 day rentals and have had better luck with other rental places for upgrades. San Diego has typically given me a hard time when I ask compared to other locations.
As you mentioned I took neverlost off my profile too, at least once I figured out why SD was inflating my bills. Buts its sad that they override your direct reservation for neverlost but not vehicle type - quite inconsistent and not documented in any obvious place I've look on thier web site.
I really wonder if presidents club is any better than 5 Star. I'm close to 40 rentals this year and could push to qualify if it really had a benefit.
Originally Posted by NCRBILL
If you have neverlost checked as a preference, then they will charge you for it each and everytime. I took it off my preference because I was getting it with the car class most of the time.
Just take it off and I think all will be ok. I rent cars all the time via the SAN area and they don't charge me for the NL at all. They did when I had it in my profile.
SAN is one of the better locations for getting upgrades and nice cars. I rent alot from them, either via the local edition or just from the airport. Great people at the gold booth and they will work with you as best they can.