Downgrade when exchange problem rental
Jul 10, 2002, 12:45 am
#1
Original Poster
Join Date: Apr 2001
Location: SFO
Posts: 687
Downgrade when exchange problem rental
Last week, I rented a midsize and during my rental, the car A/C stopped working with burning smell. I drove to the nearest hertz location to exchange, and on the phone I was promised to exchange to same class, but when I arrived and it was downgraded to compact. Should I get addiontal discounts or compensation for downgrading?
