Now can use points for 2 week rentals
Jun 27, 2012, 7:21 pm
#1
Original Poster
Join Date: Feb 2012
Programs: Hertz PC
Posts: 657
Now can use points for 2 week rentals
Got an email saying you can now get 2 week rentals with points
Might help some people that were takig vactions longer then a week so didn't have to return car and re rent midstream
Might help some people that were takig vactions longer then a week so didn't have to return car and re rent midstream
Jun 27, 2012, 7:41 pm
#2
Join Date: May 2012
Location: TUL
Programs: Hertz PC, National Exec Elite, HHonors Gold
Posts: 986
Just noticed that when you go to use points. Its for rentals from 12-14 days and the point total is double the one week total. All the collections are available for 2 week rental.
Jun 29, 2012, 1:15 pm
#4
Join Date: Oct 2008
Location: COS
Posts: 253
I already have a reservation for two consecutive on-week rentals, for exactly that reason. I wonder how I can get that converted to a single two-week rental. I could call the customer service, I suppose. Is there a better way? I'm PC, if that matters.
Jun 29, 2012, 11:15 pm
#5
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
I'd think just cancel and rebook. If you have enough points with the current reservations, rebook, then cancel the original reservations.
Jul 11, 2012, 8:09 am
#7
Join Date: Oct 2008
Location: COS
Posts: 253
I'd like to call the Duty Manager at LHR and see if I can get it ironed out. Don't want to leave it until I arrive off a 10 hour flight.
Jul 11, 2012, 2:50 pm
#9
Join Date: Oct 2008
Location: COS
Posts: 253
So I'm going to have to go back to Heathrow (a 200 mile round trip) to swap out the car for no good reason? Goodness me.
Do you reckon I could cut a deal with the station staff on arrival? or am i just donald ducked?
Do you reckon I could cut a deal with the station staff on arrival? or am i just donald ducked?
Jul 11, 2012, 10:45 pm
#10
Original Poster
Join Date: Feb 2012
Programs: Hertz PC
Posts: 657
Ask for the on duty manager and tell them. If you find the right one they may let you call and renew over the phone.
Jul 12, 2012, 7:48 am
#11
Join Date: Oct 2008
Location: COS
Posts: 253
Third call got it resolved. A call center agent escalated to someone fabulous called Hannah, who did something clever by moving points onto the first reservation, which makes it last longer...I didn't really understand. The result is that I now have one reservation for a two week rental out of heathrow using points.