Anybody Experience this?
Apr 29, 2012, 5:21 pm
#16
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Seattle
Programs: AA PLT 2MM+; Marriott PLT
Posts: 16,376
Apr 30, 2012, 4:35 am
#17
Join Date: Mar 2006
Posts: 1,638
jeautk01, does your receipt show exactly 50 miles driven? that would be fishy, and suggests that the location may be padding with automatic fuel charges.
another explanation is that once they realized you weren't showing up, they released the car, gave it to the next customer, but mistakenly charged that customer's bill to your credit card.
oh, and i find it hard to believe a hertz airport location's manager is out of town for a whole week. someone is in charge of any business, any time it is open. if not the titular manager, then someone else.
another explanation is that once they realized you weren't showing up, they released the car, gave it to the next customer, but mistakenly charged that customer's bill to your credit card.
oh, and i find it hard to believe a hertz airport location's manager is out of town for a whole week. someone is in charge of any business, any time it is open. if not the titular manager, then someone else.
May 13, 2012, 9:59 pm
#18
Original Poster
Join Date: Apr 2006
Location: 1A
Programs: Most
Posts: 393
jeautk01, does your receipt show exactly 50 miles driven? that would be fishy, and suggests that the location may be padding with automatic fuel charges.
another explanation is that once they realized you weren't showing up, they released the car, gave it to the next customer, but mistakenly charged that customer's bill to your credit card.
oh, and i find it hard to believe a hertz airport location's manager is out of town for a whole week. someone is in charge of any business, any time it is open. if not the titular manager, then someone else.
another explanation is that once they realized you weren't showing up, they released the car, gave it to the next customer, but mistakenly charged that customer's bill to your credit card.
oh, and i find it hard to believe a hertz airport location's manager is out of town for a whole week. someone is in charge of any business, any time it is open. if not the titular manager, then someone else.
Jul 2, 2012, 6:24 am
#19
Join Date: Jun 2012
Posts: 2
Same Thing Just Happened!
I had a Gold reservation for Monday of last week. My trip got canceled, and I never bother calling Hertz since they don't charge for no-show.....NEVER AGAIN!
Someone took my rental, used it for the entire week, and charged it to my card. The funny thing is they didn't run up a huge amount of miles or anything, and apparently also topped off the gas before returning it! So I guess it must have been an honest mistake.
Either way, I will always cancel my reservation in the future, just in case.
Hertz was cool, and took the charge off my card right away.
G
Someone took my rental, used it for the entire week, and charged it to my card. The funny thing is they didn't run up a huge amount of miles or anything, and apparently also topped off the gas before returning it! So I guess it must have been an honest mistake.
Either way, I will always cancel my reservation in the future, just in case.
Hertz was cool, and took the charge off my card right away.
G