How far can hertz push?
Mar 7, 2013, 10:00 am
#16
Join Date: Jan 2013
Location: NYC
Posts: 70
I have a multi-month rental I am supposed to be getting triple miles on, but they only gave me 500 miles for January and February. I kept all the screenshots and paperwork, and the FT, Promo, CDP#, etc. are all correct.
What email address would you suggest sending a letter to? I called Customer Service (oxymoron) 3 times and all they could do was give me an email address of [email protected]. Unfortunately, when you send an email there, all it does is send an automated message asking you to request missing points online. The online form does not let you attach files, or even give a description of the problem.
Can someone give me a good email address to send my info to where a live person might actually try to help me?
What email address would you suggest sending a letter to? I called Customer Service (oxymoron) 3 times and all they could do was give me an email address of [email protected]. Unfortunately, when you send an email there, all it does is send an automated message asking you to request missing points online. The online form does not let you attach files, or even give a description of the problem.
Can someone give me a good email address to send my info to where a live person might actually try to help me?
http://www.flyertalk.com/forum/members/mmcdowell.html
Or you could try: [email protected]
Mar 7, 2013, 10:08 am
#17
Join Date: Mar 2012
Location: Pennsylvania
Programs: US Chairman's Preferred
Posts: 237
You could try sending a pm to Mike McDowell here on FT and ask for his suggestion. A Hertz Company Representative.
http://www.flyertalk.com/forum/members/mmcdowell.html
Or you could try: [email protected]
http://www.flyertalk.com/forum/members/mmcdowell.html
Or you could try: [email protected]
Mar 7, 2013, 3:18 pm
#18
Join Date: Mar 2002
Location: State of NY
Programs: AA,HH Gold,SPG Plat,Natl Elite,Hertz Pres Cir
Posts: 222
Hertz FF Dept
Since your request is for frequent traveler points, here you go:
If you prefer, you may also fax your documents.
Hertz Corp
Frequent Traveler Dept
14501 Hertz Quail Springs Parkway
Oklahoma City, OK 73134 U.S.A.
Toll-Free Tel. # 800-654-4173
Toll-Free Fax # 866-333-8304
If you prefer, you may also fax your documents.
Hertz Corp
Frequent Traveler Dept
14501 Hertz Quail Springs Parkway
Oklahoma City, OK 73134 U.S.A.
Toll-Free Tel. # 800-654-4173
Toll-Free Fax # 866-333-8304