IslandAir (Hawaii) - reliability.
Jul 31, 2015, 6:07 am
#1
Original Poster
Join Date: Feb 2015
Posts: 699
IslandAir (Hawaii) - reliability.
Hi all,
Does anyone have experience of this airline?
Booked tickets to fly HNL-Maui and back. Had a look at reviews left on Skytrax and it seems reliability is pretty bad with constant cancellations/consolidating of flights/poor customer service during IRROPs.
I'm hoping these are more the exception than the norm! Does anyone have experience flying with them?
Does anyone have experience of this airline?
Booked tickets to fly HNL-Maui and back. Had a look at reviews left on Skytrax and it seems reliability is pretty bad with constant cancellations/consolidating of flights/poor customer service during IRROPs.
I'm hoping these are more the exception than the norm! Does anyone have experience flying with them?
Aug 16, 2015, 8:29 pm
#3
Join Date: Nov 2011
Posts: 201
My experience was similar, OGG to HNL. Left on time, pricing good, no issues. Of course you always take your chances on any specific flight on any airline, and the statistics detailing cancellations, etc. suggest a higher risk of problems with Island Air than the competition. However, I would have no hesitation flying them again.
Aug 26, 2015, 4:27 pm
#5
Join Date: Oct 2005
Location: SEA, OGG(I wish)
Programs: was UA 1K now Gold, cuz UA 1.3 MM; HA,DL,AS (no status in these), Marriott Gold
Posts: 1,238
See earlier thread
Aug 30, 2015, 2:59 am
#6
Join Date: Nov 2011
Posts: 201
Thanks for pointing out the other thread which provides some additional observations, but only the OP of that thread really makes a case to avoid IslandAir at all costs. The complaints: have to go to the inter-island terminal, prop plane; seats are tight; plane judged to be old and dirty; and they charged $15 for checking a bag the OP wanted to carry on the plane.
I also have a list of a few airlines to avoid at all costs of a hundred or so I have flown on all over the world, but it takes a higher threshold than this to get on my list.
I also have a list of a few airlines to avoid at all costs of a hundred or so I have flown on all over the world, but it takes a higher threshold than this to get on my list.
Aug 30, 2015, 11:41 am
#7
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,140
Thanks for pointing out the other thread which provides some additional observations, but only the OP of that thread really makes a case to avoid IslandAir at all costs. The complaints: have to go to the inter-island terminal, prop plane; seats are tight; plane judged to be old and dirty; and they charged $15 for checking a bag the OP wanted to carry on the plane.
I also have a list of a few airlines to avoid at all costs of a hundred or so I have flown on all over the world, but it takes a higher threshold than this to get on my list.
I also have a list of a few airlines to avoid at all costs of a hundred or so I have flown on all over the world, but it takes a higher threshold than this to get on my list.