Hawaiian Airlines to Offer Personal Electronic Tablets (iPad Minis) on B767 Routes
Oct 5, 2016, 11:56 am
#16
Join Date: Mar 2002
Posts: 2,575
AFAIK they're all stored in the same cart. The FA's have to account for all of them, clean them and then store them. This is in addition to the other duties they have to do to secure the cabin for arrival. In my experience, they pick up the F tablets last and let people watch as along as they can.
Oct 5, 2016, 12:18 pm
#17
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
Instead, she just stood there and repeated again, I need to collect the iPad. As if...
Oct 5, 2016, 12:31 pm
#18
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,132
AFAIK they're all stored in the same cart. The FA's have to account for all of them, clean them and then store them. This is in addition to the other duties they have to do to secure the cabin for arrival. In my experience, they pick up the F tablets last and let people watch as along as they can.
Oct 5, 2016, 12:34 pm
#19
Join Date: Mar 2002
Posts: 2,575
My multiple experiences on UA with their bricks, I mean tablets, was much the same as HA. In the end, the FA's have a job to do. Each airline has different policies and this one certainly isn't worth splitting hairs about.
Oct 5, 2016, 12:39 pm
#20
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,132
Sure it is, after all this is FT. If you are the guy/gal in F who gets to finish the movie vs the one who is rudely interrupted...
Oct 5, 2016, 1:01 pm
#21
Join Date: Mar 2002
Posts: 2,575
Rudely interrupted? Further up the thread the he acknowledged that perhaps he didn't hear an announcement reminding passengers of the tablet collection policies. He takes a little responsibility for perhaps not knowing what was about to happen. Each time I've taken a tablet, both in F and Y, it came with a reminder that they'd be collected before landing and there were also announcements. This is true on AS, UA and HA. Let's not over dramatize the situation. Yes, it sucks to not get to finish your movie, but is it really THAT big of a deal?
Oct 5, 2016, 1:12 pm
#22
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,132
My point is that it is a competitive advantage for a business to offer better service. In the case of tablet use, allowing the customer more time is a competitive advantage. That is all I am saying.
Oct 5, 2016, 2:39 pm
#23
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
And to add some closure to this for me, the movies the Mrs and I didn't get to finish are now available to view on our many media methods of streaming movies. (We searched on Sunday and were planning to lounge around to watch movies but they we're released yet.)
However, last night we found them and plan to watch them this weekend. Maybe we'll just fast forward to the end and call it a day.
Funny thing is that between us both, we can easily tell each other the endings since we watch the same two movies!! LOL
I just wished a decision was made to hand out the ipads while we were delayed for the 1.5 hrs. in Maui... If so, I'm certain I wouldn't have dusted off this very old thread!!
However, last night we found them and plan to watch them this weekend. Maybe we'll just fast forward to the end and call it a day.
Funny thing is that between us both, we can easily tell each other the endings since we watch the same two movies!! LOL
I just wished a decision was made to hand out the ipads while we were delayed for the 1.5 hrs. in Maui... If so, I'm certain I wouldn't have dusted off this very old thread!!