24 hr refund issues
Aug 21, 2012, 7:09 pm
#1
Original Poster
Join Date: Nov 2008
Location: SFO
Programs: UA MM Gold, AA Ex Plat, SPG Plat,Hyatt Diamond, Marriott Gold, National Executive Elite
Posts: 992
24 hr refund issues
So I purchased a ticket yesterday 8-21 at 10pm PST for a flight on 8-27. 7 day in advanced right?
Ok so I go to cancel with 24 hrs per rule:
allow customers to cancel reservations made 7 or more days prior to departure without penalty if requested within 24 hours of purchase.
I am being told I purchased this 6 days in advance 27-21= 6 days
Sounds pretty fishy loose interpitation of a rule
Ok so I go to cancel with 24 hrs per rule:
allow customers to cancel reservations made 7 or more days prior to departure without penalty if requested within 24 hours of purchase.
I am being told I purchased this 6 days in advance 27-21= 6 days
Sounds pretty fishy loose interpitation of a rule
Aug 22, 2012, 2:48 pm
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
So I purchased a ticket yesterday 8-21 at 10pm PST for a flight on 8-27. 7 day in advanced right?
Ok so I go to cancel with 24 hrs per rule:
allow customers to cancel reservations made 7 or more days prior to departure without penalty if requested within 24 hours of purchase.
I am being told I purchased this 6 days in advance 27-21= 6 days
Sounds pretty fishy loose interpitation of a rule
Ok so I go to cancel with 24 hrs per rule:
allow customers to cancel reservations made 7 or more days prior to departure without penalty if requested within 24 hours of purchase.
I am being told I purchased this 6 days in advance 27-21= 6 days
Sounds pretty fishy loose interpitation of a rule
Flight date # days
8/21 1
8/22 2
8/23 3
8/24 4
8/25 5
8/26 6
8/27 7
OP missed by a day.