Transferring HA miles to Hilton HHonors
Apr 2, 2012, 1:06 am
#31
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
I know HA points have to transferred to the same account holder at HH, but has anyone transferred points for a kid (under 18). Both mine have 5,200 and 7800. I supposed I could get them each a HH account and then transfer their HH points to mine, but it sure would be more expeditious if I could transfer them to my HH directly.
Jun 22, 2012, 5:48 am
#32
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
I recently put in a request to transfer HA->HH from person A to person B. A and B have different first and last names. I got an email from HA saying that HH has rejected my transfer due to name mismatch. I was under an impression that names do not matter (even though the names are supposed to match as per the policy). Is this a more recent change? FYI, I did transfer HA to HH from my own HA to HH account a few months back.
Last edited by gv111; Jun 22, 2012 at 6:00 am
Jun 25, 2012, 10:53 am
#33
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
I recently put in a request to transfer HA->HH from person A to person B. A and B have different first and last names. I got an email from HA saying that HH has rejected my transfer due to name mismatch. I was under an impression that names do not matter (even though the names are supposed to match as per the policy). Is this a more recent change? FYI, I did transfer HA to HH from my own HA to HH account a few months back.
Jun 27, 2012, 11:17 pm
#34
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 363
Jun 28, 2012, 4:41 am
#35
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
It seems like HH enforces name match vigorously. As for HA miles transferred from another HA member, they are indeed eligible for transferring out to HH. So if A earns HA miles (some of them could even be from AMEX as it is difficult to verify for them beyond one level) and transfers to B, B can transfer some or all the HA miles to HH. Hope it helps. As always YMMV ..
Jun 30, 2012, 8:21 pm
#36
Join Date: Mar 2011
Posts: 159
Update:
It seems the Hawaiian agent put my transfer through today. She said 1-2 weeks. It was only 5000 pts to my Hilton account at a 1:2 conversion.
The good news was that 1000 of those points was transferred in from AMEX and 2500 of those points was transferred in from SPG. The remainder was from their shopping portal. So it appears that I was able to convert Hawaiian pts to Hilton Honors even though they came from outside sources. Will post back to see how long it actually takes to show up in my account. One indication was 11 business days. We will see.
Edit: Received my 10000 Hilton points today. So it only took a total of 5 days for the transfer.
It seems the Hawaiian agent put my transfer through today. She said 1-2 weeks. It was only 5000 pts to my Hilton account at a 1:2 conversion.
The good news was that 1000 of those points was transferred in from AMEX and 2500 of those points was transferred in from SPG. The remainder was from their shopping portal. So it appears that I was able to convert Hawaiian pts to Hilton Honors even though they came from outside sources. Will post back to see how long it actually takes to show up in my account. One indication was 11 business days. We will see.
Edit: Received my 10000 Hilton points today. So it only took a total of 5 days for the transfer.
Last edited by DrSifu; Jul 5, 2012 at 7:29 pm
Dec 14, 2012, 1:23 am
#37
Join Date: Apr 2007
Location: DME
Programs: LH SEN, AA Plat, SPG Plat, HH Diamond
Posts: 294
My recent transfer took less than a week. Called to transfer, received a re-confirmation call in the next 15 minutes - at this point miles were taken from the HA account. During both calls was told that it takes 2-4 weeks, but check HH site in a week and points were already there.
Dec 22, 2012, 1:35 am
#38
Join Date: Dec 2012
Posts: 43
Guys please help. I have a big problem. 2 months ago I transferred 50,000 HA miles which gave me 100,000 HH points. All that went smooth and well. Problem is, I just received another 100,000 HH points for the transfer. I know this is impossible because I didn't have anymore HA miles left in my account, so it seems that there was an error and they did the same transaction again, 2 months later!
What should I do? Should I just wait it out and see if they will remove it? Or should I call them and say something? Not quite the same as a bank error where they deposit money in your account that they shouldn't have, but it's the same concept.
What should I do? Should I just wait it out and see if they will remove it? Or should I call them and say something? Not quite the same as a bank error where they deposit money in your account that they shouldn't have, but it's the same concept.
Dec 22, 2012, 12:39 pm
#39
Join Date: Oct 2003
Location: KOA
Programs: DL Gold/MM, HH Diamond, Hyatt Explorist, IHG Platinum, Marriott Lifetime Gold
Posts: 2,280
Yes it is the same concept, so it's up to you and your conscience. 100k HH points is the equivalent of a lot of money in free rooms.
Dec 23, 2012, 8:55 am
#40
A FlyerTalk Posting Legend
Original Poster
Join Date: Jul 2000
Location: PHX and LIH
Programs: AA: 2 MM
Posts: 85,551
Guys please help. I have a big problem. 2 months ago I transferred 50,000 HA miles which gave me 100,000 HH points. All that went smooth and well. Problem is, I just received another 100,000 HH points for the transfer. I know this is impossible because I didn't have anymore HA miles left in my account, so it seems that there was an error and they did the same transaction again, 2 months later!
What should I do? Should I just wait it out and see if they will remove it? Or should I call them and say something? Not quite the same as a bank error where they deposit money in your account that they shouldn't have, but it's the same concept.
What should I do? Should I just wait it out and see if they will remove it? Or should I call them and say something? Not quite the same as a bank error where they deposit money in your account that they shouldn't have, but it's the same concept.
Otherwise, go to the Hilton Paris Arc de Triomphe.
Oh well, maybe next time.
Jan 7, 2013, 12:34 pm
#42
Join Date: Sep 2010
Location: SFO
Programs: OZ, AA, Hyatt, Marriott, SPG
Posts: 63
Transferring HA Miles to Hilton
I called last week to request transfer of HA miles to Hilton. I was told that I will be contacted by email to confirm the request.
While I was out of home, HA left 2 messages on my home phone to confirm my request.
I called the number that was left on the answering machine and talked to a clueless agent who thought I wanted to transfer Hilton points to HA. After explaining, I was transferred to another line.
I have been on hold for 1 hour and 5 minutes and counting as I am writing this as I am on hold. My client just walked in for an appointment so I need to abandon this call.
Is this normal?
While I was out of home, HA left 2 messages on my home phone to confirm my request.
I called the number that was left on the answering machine and talked to a clueless agent who thought I wanted to transfer Hilton points to HA. After explaining, I was transferred to another line.
I have been on hold for 1 hour and 5 minutes and counting as I am writing this as I am on hold. My client just walked in for an appointment so I need to abandon this call.
Is this normal?