Senior Moderator/Moderator: American AAdvantage, iDine, and Talkboard Topics
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA EXP / 5 MM; HH <>; SPG Gold; Maître-plongeur des Muccis
Posts: 35,225
Extracted from the AMEX Surpass T&Cs: "You will receive 9 Hilton HHonors bonus points for each U.S. dollar of eligible spending on the Card at any Hilton Family hotel worldwide (excluding Hilton Grand Vacations timeshare purchases and package sales). "
and... "Eligible Spending includes purchases of goods or services, which purchases have not been returned or otherwise rescinded, and are not subject to a credit."
Can't beat that - now, gird your loins, so to speak, and go forth to negotiate your deal with the hotel.
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I'm trying to book rooms for my upcoming wedding and I've never been treated worse as a Diamond member as I have with the National Sales Group!
I originally contacted them on May 9th to get a quote for a minimum of 10 rooms one night and 15 rooms the second. The person at the NSG told me he would contact the hotel for me and find out what the negotiated rate would be, along with how many planner points I would receive.
It is not June 2nd, and 3 calls later to the SAME sales rep has produced 0 results.
I'm a Platinum with Starwood as well, and wished they had a hotel nearby. I've always been treated with respect there, and they always follow up as promised.
I guess Diamond status doesn't mean anything for Hilton. I'm seriously considering Marriott (which I don't like either) instead.
Anyone have any tips on how to escalate this to a higher power? The NSG is blaming the lack of follow up on the hotel's sales manager, yet he hasn't followed up once as promised.
Any updated suggestions to accruing points for events?
hello,
this thread has not been visited in some time, so i'm hoping some of you can help out by providing more current, updated information.
i have no status with hilton. due to location, i am restricted to strongly considering a hilton property for an event.
what are my best options to earn points for an event? is it still the case that any honors points must be discussed/negotiated and explicitly delineated in the sales contract? or will they post automatically at the conclusion of the event, as they would after checkout of a stay? if the latter, what's the current earnings ratio - 1 honors point per $1 spent?
are there any good promos to avail regarding events at hilton? should i try and status match to hilton (i do have top status with more than one of its competitors)? would that benefit me regarding an event? is that even possible in this scenario?
i'm trying to explore all the possibilities here. your collective recommendations are greatly appreciated!
I'm hosting a conference at a Hilton Hotel and expect to spend around $6,500 between meals and room rentals. I'm currently a HH Gold, what can I expect to receive in honors points? I was told by the event planner that I would receive points equal to the total dollars spent. Would those be multiplied by Double Dip or other promotions? Or am I really only looking at 6,500 points for spending the equivalent of 30 nights?
Currently nothing is in writing. All I have is a phone promise. I will review the points when I am settling up the bill. I'll see if I can get any more, but that seems a bit low considering one night's stay is 3,000.
So, I agree with the other posters. Only expect to get what you have in writing. If it's not in the contract, don't expect for it to show up in your account.
Also, be aware, that these event planner points can take a while to post (like maybe 30 days after the event); so you will have to be patient. It's not always this long, but it can be.
