mlife (mgm) questions
Jan 25, 2011, 6:45 pm
#31
Join Date: Jan 2010
Posts: 26
Most of my offers at mlife.com are comped offers, but I can't seem to book these directly on the internet. (Before mlife.com they claimed that booking a room on playersclub.com was possible, except for one or two promos that didn't work either.) In general slot players (like me
) get better offers than table game people. Also many of my offers come in the mail and are NOT listed on mlife.com.
PS: For many of my TR offers, they also come by mail and are not listed on harrahs.com--but harrahs makes booking rooms very easy.
) get better offers than table game people. Also many of my offers come in the mail and are NOT listed on mlife.com.PS: For many of my TR offers, they also come by mail and are not listed on harrahs.com--but harrahs makes booking rooms very easy.
Jan 25, 2011, 7:44 pm
#32
Join Date: Jan 2011
Posts: 6
Steve,
Did you book your offer through a host or mlife.com?
I am rather disappointed with what I see at mlife.com. It was my first trip that I played heavy (in my opinion) at an MGM property (Aria). I stayed across the strip from Aria at PH since I get comp rooms automatically from TR. As from my previous post, I played about 9.5 hours for 3 days at about $350 per hand in baccarat (verified by a host). The host says she can comp me free rooms/limo etc but when I log into mlife.com, I see rooms available but are at a rate. Even rooms at lower end props charge me. I was hoping I can book free rooms, offers, etc like what I do sometimes with TR but even with my Gold status at MGM, I don't get free rooms automatically? I don't get it. Hopefully it will just take them time to update my account?
If I have to go through a host every time, I will probably just stick with my Diamond status at Caesars.
Did you book your offer through a host or mlife.com?
I am rather disappointed with what I see at mlife.com. It was my first trip that I played heavy (in my opinion) at an MGM property (Aria). I stayed across the strip from Aria at PH since I get comp rooms automatically from TR. As from my previous post, I played about 9.5 hours for 3 days at about $350 per hand in baccarat (verified by a host). The host says she can comp me free rooms/limo etc but when I log into mlife.com, I see rooms available but are at a rate. Even rooms at lower end props charge me. I was hoping I can book free rooms, offers, etc like what I do sometimes with TR but even with my Gold status at MGM, I don't get free rooms automatically? I don't get it. Hopefully it will just take them time to update my account?
If I have to go through a host every time, I will probably just stick with my Diamond status at Caesars.
Jan 25, 2011, 7:47 pm
#33
Join Date: Jan 2011
Posts: 6
With either Mlife or TR, you just give them your players number and they can look up all the offers, including ones not shown on the website.
Jan 25, 2011, 8:23 pm
#34
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
[Once MGM had an offer that had so many options that even with the mailing no one really understood what the conditions were.
]
Jan 25, 2011, 11:13 pm
#35
Join Date: Jan 2010
Posts: 26
Thanks for the responses guys. Did the old Players Club give out shopping money, gift cards or cruises? I just really want to compare if mlife will give comps as good as TR's.
The reason why I hate going through a host is when I go with my GF, I don't really gamble as much as if I go by myself or with my friends. I don't want my host to give me a stink eye just because every other 3 trips I go, I don't play. With TR, I book rooms online if I was to go with my GF and rooms with my host when I plan to play big.
The reason why I hate going through a host is when I go with my GF, I don't really gamble as much as if I go by myself or with my friends. I don't want my host to give me a stink eye just because every other 3 trips I go, I don't play. With TR, I book rooms online if I was to go with my GF and rooms with my host when I plan to play big.
Jan 26, 2011, 8:58 am
#36
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
Thanks for the responses guys. Did the old Players Club give out shopping money, gift cards or cruises? I just really want to compare if mlife will give comps as good as TR's.
The reason why I hate going through a host is when I go with my GF, I don't really gamble as much as if I go by myself or with my friends. I don't want my host to give me a stink eye just because every other 3 trips I go, I don't play. With TR, I book rooms online if I was to go with my GF and rooms with my host when I plan to play big.
The reason why I hate going through a host is when I go with my GF, I don't really gamble as much as if I go by myself or with my friends. I don't want my host to give me a stink eye just because every other 3 trips I go, I don't play. With TR, I book rooms online if I was to go with my GF and rooms with my host when I plan to play big.
In the MGM system (apparently) it does, my slot hostess at Mandalay Bay said she gets "credits" when she does the booking, ditto for Monte Carlo.
Jan 26, 2011, 6:00 pm
#37
Join Date: Jan 2010
Posts: 26
I asked my slot hostess at Caesars Palace whether it made a difference if I booked through her or on-line, she indicated it didn't make a difference.
In the MGM system (apparently) it does, my slot hostess at Mandalay Bay said she gets "credits" when she does the booking, ditto for Monte Carlo.
In the MGM system (apparently) it does, my slot hostess at Mandalay Bay said she gets "credits" when she does the booking, ditto for Monte Carlo.
Jan 30, 2011, 1:15 pm
#38
Original Member
Join Date: May 1998
Location: Kirkland, WA
Posts: 6,932
1) Never believe anything a host tells you
2) Usually it takes three trips booked by a host before you are "coded" to them. So it matters the first three trips, then it doesn't.
3) Female hosts are hosts, not hostesses.
QL
2) Usually it takes three trips booked by a host before you are "coded" to them. So it matters the first three trips, then it doesn't.
3) Female hosts are hosts, not hostesses.
QL
Feb 1, 2011, 10:33 am
#39
Join Date: Jan 2010
Posts: 26
I am quite dissapointed in mlife. I just called the players club and they told me that I only have discounted rooms and that I would have to wait until next quarter to receive any other offers. Keep in mind, it was my first time using my card coming over from TR and I spent 10 hours avg 350$ per bet. The host said she can comp me this and that but I was hoping I could get comp rooms the easy way like with my TR.
Feb 3, 2011, 11:49 pm
#40
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
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new info re mlife
I started the year with 784k+ tier points (=mlife pts), played the weekend of 1/20-23 at Mandalay Bay and Bellagio and ended with 825k+ pts. I just checked my acct and it shows 744k+--why the sudden decrease. I got shuttled around to a few agents until I spoke to someone who knew: as you earn points they roll off the acct after 12 months, so even though the mlife system just started the tier points total actually is cumulative for 12 months back. Status In MLIFE, once earned, is good for 1 year from that date.
[In Harrahs system you retain status (once earned) until March of the following year--but on 1/1 of each year your base points get reset to 0].
PS: That I had to speak with several agents before I got an answer signals (to me) that they did not plan the MLIFE system too well.
[In Harrahs system you retain status (once earned) until March of the following year--but on 1/1 of each year your base points get reset to 0].
PS: That I had to speak with several agents before I got an answer signals (to me) that they did not plan the MLIFE system too well.
Feb 12, 2011, 5:21 pm
#41
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
This Mlife article in Vegas Tripping might be of interest to some.
I am quite dissapointed in mlife. I just called the players club and they told me that I only have discounted rooms and that I would have to wait until next quarter to receive any other offers. Keep in mind, it was my first time using my card coming over from TR and I spent 10 hours avg 350$ per bet. The host said she can comp me this and that but I was hoping I could get comp rooms the easy way like with my TR.
I started the year with 784k+ tier points (=mlife pts), played the weekend of 1/20-23 at Mandalay Bay and Bellagio and ended with 825k+ pts. I just checked my acct and it shows 744k+--why the sudden decrease. I got shuttled around to a few agents until I spoke to someone who knew: as you earn points they roll off the acct after 12 months, so even though the mlife system just started the tier points total actually is cumulative for 12 months back. Status In MLIFE, once earned, is good for 1 year from that date.
[In Harrahs system you retain status (once earned) until March of the following year--but on 1/1 of each year your base points get reset to 0].
PS: That I had to speak with several agents before I got an answer signals (to me) that they did not plan the MLIFE system too well.
[In Harrahs system you retain status (once earned) until March of the following year--but on 1/1 of each year your base points get reset to 0].
PS: That I had to speak with several agents before I got an answer signals (to me) that they did not plan the MLIFE system too well.
Feb 20, 2011, 8:57 am
#42
Join Date: Oct 2010
Location: IL
Programs: UA Gold, DL Silver, Hertz PC, Avis Pref+, Accor Silver
Posts: 1,107
It looks like (from the published list) the "tier privileges" are nothing to write home about. Jump the queue a few times ? That's it ?
To my understanding you can see and measure the comps available from logged play - this any player's club employee can do - but it's up to the host, with a certain amount of discretion, as to what else they can comp you (RFB etc)
I have about 10 hours of BJ logged at just over $100 a hand, which I understand is good enough for a few days of RFL. Have not followed through on that yet, though...
D.
To my understanding you can see and measure the comps available from logged play - this any player's club employee can do - but it's up to the host, with a certain amount of discretion, as to what else they can comp you (RFB etc)
I have about 10 hours of BJ logged at just over $100 a hand, which I understand is good enough for a few days of RFL. Have not followed through on that yet, though...
D.
I am quite dissapointed in mlife. I just called the players club and they told me that I only have discounted rooms and that I would have to wait until next quarter to receive any other offers. Keep in mind, it was my first time using my card coming over from TR and I spent 10 hours avg 350$ per bet. The host said she can comp me this and that but I was hoping I could get comp rooms the easy way like with my TR.
Feb 25, 2011, 6:23 pm
#43
Join Date: Jan 2011
Posts: 6
COMPS are Much Less
Back in Vegas again. I posted last month a bit about Mlife at Aria. This time I am at Monte Carlo in a Monaco suite (finally updated). My play last night consisted of a mix of slots and BJ. I checked this morning and my BJ play was 3hrs 5 min at an average bet of $350. That play yielded $81 in ExpressComps. Since I am now supposed to use those comps for meals, shows, etc and not get anything more from my host, I would say those pretty much suck. Of course, it really doesn't matter much when figuring comps, but between 2 MGM casinos last night I lost $9500 on BJ and slots. $81???? Hmmmmm. Once again, the time, play and comps were all verified today.
Feb 26, 2011, 5:14 am
#44
Join Date: Jun 2005
Location: Charlotte, NC, USA | CLT, formerly LHR & AMS (with just a bit of PSP)
Programs: BAEC Gold, Hilton Diamond, BonVoy Titanium, (soon former) Caesars7*, (former) Wynn Black, HR "Icon"
Posts: 8,172
Back in Vegas again. I posted last month a bit about Mlife at Aria. This time I am at Monte Carlo in a Monaco suite (finally updated). My play last night consisted of a mix of slots and BJ. I checked this morning and my BJ play was 3hrs 5 min at an average bet of $350. That play yielded $81 in ExpressComps. Since I am now supposed to use those comps for meals, shows, etc and not get anything more from my host, I would say those pretty much suck. Of course, it really doesn't matter much when figuring comps, but between 2 MGM casinos last night I lost $9500 on BJ and slots. $81???? Hmmmmm. Once again, the time, play and comps were all verified today.
What did your host say, when you asked for charges to be covered?
Feb 26, 2011, 10:35 am
#45
Join Date: Jan 2011
Posts: 6
Funny. Asked that question last night. 12% of comps go to express comps. I had another $100 in discretionary comps. I assume the rest are used for future RFB offers.