Linkage of Midwest account to Frontier
#1
Original Poster
Join Date: Nov 2009
Posts: 74
Linkage of Midwest account to Frontier
My Frontier FFM account and my Midwest FFM account both can now be accessed on Frontier.com under the respective old account numbers and passwords. Has anyone else with both both accounts seen their Midwest miles added to their Frontier Miles account. Any idea what the time frame is on this part of the merger?
#2
Join Date: Jan 2008
Posts: 3,638
My Frontier FFM account and my Midwest FFM account both can now be accessed on Frontier.com under the respective old account numbers and passwords. Has anyone else with both both accounts seen their Midwest miles added to their Frontier Miles account. Any idea what the time frame is on this part of the merger?
I believe that the timeline has the accounts being merged by the end of November. It's a very sizeable project.
It will be interesting to see how successful the effort is in matching up MM accounts with ER accounts.
#3
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I wonder what effect the merging will have on expiration. I have a small amount of miles at Frontier, and they sent me an email that they would expire soon a couple months ago at least, and my last activity was in Sep 2008, yet they're still there as of yesterday. Meanwhile, I have a single-digit amount of Midwest miles, from about the same period I think but maybe a few months later (I got the Midwest credit card at one point, transferred all the sign-up bonus miles to Amtrak, and so only the original qualifying first purchase miles were still there after that!).
I wonder whether they'll try to keep the original last activity dates from whichever one is newer, or whether they'll use the merger of miles from two accounts itself as "activity"? (I can't find anything in the T&Cs or merger FAQ to explain how the merger will affect expiration of miles, if you had miles at both Frontier and Midwest.)
I wonder whether they'll try to keep the original last activity dates from whichever one is newer, or whether they'll use the merger of miles from two accounts itself as "activity"? (I can't find anything in the T&Cs or merger FAQ to explain how the merger will affect expiration of miles, if you had miles at both Frontier and Midwest.)
#4
Join Date: May 2005
Location: DEN
Programs: My views are entirely my own and do not represent my employers or their shareholders in ANY way.
Posts: 29
The word on the street is that accounts will be merged "soon." I can say that EarlyReturns agents have seen information about a specific time line, but at this point any further information I have is still considered proprietary and confidential. So, look forward to the account merges and if you have both an EarlyReturns account and a former Midwest Miles account please ensure all of your personal data matches exactly. Let me know if I can answer any more questions.
-lgrw
-lgrw
#5
Join Date: Oct 2004
Posts: 2,653
The word on the street is that accounts will be merged "soon." I can say that EarlyReturns agents have seen information about a specific time line, but at this point any further information I have is still considered proprietary and confidential. So, look forward to the account merges and if you have both an EarlyReturns account and a former Midwest Miles account please ensure all of your personal data matches exactly. Let me know if I can answer any more questions.
-lgrw
-lgrw
Do you know if it's very important that e-mail address match between the two? I made a point of trying to have everything match, but because my e-mail address was then on two profiles, I can't log in using it. (And it's a pain to always have to get my FF number to log in.) So I changed the e-mail address on one (same name, but one is @gmail.com, the other is @wi.rr.com). Much better to have them match for integration?
#6
Join Date: Jan 2008
Posts: 3,638
Thanks for the tips!
Do you know if it's very important that e-mail address match between the two? I made a point of trying to have everything match, but because my e-mail address was then on two profiles, I can't log in using it. (And it's a pain to always have to get my FF number to log in.) So I changed the e-mail address on one (same name, but one is @gmail.com, the other is @wi.rr.com). Much better to have them match for integration?
Do you know if it's very important that e-mail address match between the two? I made a point of trying to have everything match, but because my e-mail address was then on two profiles, I can't log in using it. (And it's a pain to always have to get my FF number to log in.) So I changed the e-mail address on one (same name, but one is @gmail.com, the other is @wi.rr.com). Much better to have them match for integration?
I'm hoping that this is an indication that my two accounts will be easily matched and merged.
#7
Join Date: Jun 2008
Location: MKE
Posts: 2,161
#9
Join Date: Jun 2008
Location: MKE
Posts: 2,161
#10
Join Date: May 2005
Location: DEN
Programs: My views are entirely my own and do not represent my employers or their shareholders in ANY way.
Posts: 29
Thanks for the tips!
Do you know if it's very important that e-mail address match between the two? I made a point of trying to have everything match, but because my e-mail address was then on two profiles, I can't log in using it. (And it's a pain to always have to get my FF number to log in.) So I changed the e-mail address on one (same name, but one is @gmail.com, the other is @wi.rr.com). Much better to have them match for integration?
Do you know if it's very important that e-mail address match between the two? I made a point of trying to have everything match, but because my e-mail address was then on two profiles, I can't log in using it. (And it's a pain to always have to get my FF number to log in.) So I changed the e-mail address on one (same name, but one is @gmail.com, the other is @wi.rr.com). Much better to have them match for integration?
#11
Join Date: Jan 2008
Posts: 3,638
My Frontier FFM account and my Midwest FFM account both can now be accessed on Frontier.com under the respective old account numbers and passwords. Has anyone else with both both accounts seen their Midwest miles added to their Frontier Miles account. Any idea what the time frame is on this part of the merger?
#13
Join Date: Jan 2008
Posts: 3,638
October 2010 newsletter stated:
Then it was subsequently indicated that accounts were to be merged by end of 2010.
It's obviously a major project, but does anyone have any updates?
If you have both a Midwest Miles account and an EarlyReturns account, you can temporarily continue to use both account numbers. In the next few weeks, your accounts will be merged in full and we’ll notify you which account number you should use going forward.
It's obviously a major project, but does anyone have any updates?
#14
Join Date: Nov 2009
Location: America's Dairyland
Programs: Midwest Miles, Early Returns
Posts: 156
My MM and ER accounts were finally merged yesterday! If I log into my ER account the mileage shows but no account history. I suppose someday that ER account number will just disappear? It seems my MM number has become my ER number now so I will just use that number exclusively. So if you are still waiting for your accounts to be merged there is hope!
#15
Join Date: Oct 2001
Location: FCA
Programs: Hilton Diamond, Alaska MVP Gold
Posts: 926
My ER balance was due to expire after 24 months of inactivity, and did so on 12/31. I had contacted them in October regarding this and they assured me that the accounts would be combined before the miles expired. Fortunately, they were happy to restore my ER balance to my MM account number (which had activity in October) with just a quick email. So I guess my accounts are also now combined, using the old MM number going forward.