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Old Apr 6, 09, 1:38 pm   #976
 
Join Date: Jan 2009
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with FB, every next day the infamous Star Trek's Borg line "resistance is futile, we will assimilate you" comes to mind more and more...
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Old Apr 10, 09, 3:41 am   #977
 
Join Date: May 2005
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I am upset to discover that my M class tickets from Asia to North America this summer will now only earn 75% of the miles. I would like to switch to WorldPerks, but feel like I'm being "held hostage" not knowing if I can transfer over my miles and retain my status. The status is most important to me since I like being able to select premium seats using my gold elite status. Does anyone know whether I can open up a World Perks account and then change my frequent flier information after I've already chosen premium seats?
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Old Apr 10, 09, 3:46 am   #978
Moderator: CommunityBuzz!, Europe, France, Germany and European Rail Travel
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Quote:
Originally Posted by PeggyJM View Post
Does anyone know whether I can open up a World Perks account and then change my frequent flier information after I've already chosen premium seats?
I just did that and so far the premium seats are still showing as confirmed, actually I used a DL number since 25% vs 100% - that's like a quadruple miles promotion
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Old Apr 10, 09, 3:51 am   #979
 
Join Date: May 2005
Location: MSP
Programs: WP Gold/Delta GM
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Thanks! So, would it be possible to try doing that and then attempt to switch from FB to WorldPerks by "consolidating" my accounts? What is so frustrating is that we were originally WorldPerks, but when we moved to the middle east, we weren't given a choice, we were forced to switch to KLM. Then when we moved to Asia, since FB is also in Asia, it seems like we can't switch back. We do own property in the US and could use that address as a mailing address, but I've heard that since FB is also in North America, they don't have to allow you to make the switch.
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Old Apr 10, 09, 7:57 am   #980
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No harm trying.

With AirFrance-KLM taking ever more control of SkyTeam, and with Delta Airline's management notorious for its customer-unfriendly ways (with regard to the value of miles in SkyMiles and also WorldPerks) and being ever more in cahoots with AF-KL, I see no reason to maintain or increase the relationship with SkyTeam airlines on the basis of these SkyTeam airline "loyalty" programs.
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Old Apr 10, 09, 11:51 am   #981
 
Join Date: Jul 2006
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Quote:
Originally Posted by GenevaFlyer View Post
Hi all,

I think there is still a lot of room for clarification from FB. As per my post in the partners earning thread:

http://www.flyertalk.com/forum/11534518-post97.html

I spoke to Flying Blue today, and they have earning rates in their system that are nowhere close to what's posted online. For example, in the case of KL long haul earnings:

Published on airfrance.ch:

Quote:
M - 75%
L, H, Q, K - 75%


Per the agent I spoke to, who double checked with a supervisor before confirming:

Quote:
M, L, H, Q, K - 100%

My pessimistic expectation for the above was that the second 75% was a typo and should read 50%, but not according to the agent.

She did indicate that their system got updated on April 1 as well, and on 2 occasions, she checked with her supervisor.

I've now contacted the Complaints Department to see if I can get any clarification in writing. I'm not taking verbal answers for valid any more.

Cheers,

GenevaFlyer
May be the agent checked with a couple of supervisors, but I am afraid that your pessimistic expectations were right. The AF website has now been updated and clearly shows only 50% for L, H, Q, K (and 75% for M).
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Old Apr 18, 09, 10:35 pm   #982
 
Join Date: Sep 2006
Location: bay area
Programs: FB plat, UA 1K
Posts: 37
Hello,

Just flew from SFO to TLV with Delta.
According to AF US website, i should have received 150% bonus:
http://www.airfrance.us/X02/en/local...gfndgfo.0#bc13
but that's not what I got :

04/17/2009 DL 1070 SFO ATL A 0
04/17/2009 DL 152 ATL TLV I 100 % 6 422
04/17/2009 BONUS DE MILES SPECIAL ELITE 100% 6 422

that sucks !
I'll try to complain and see if it changes anything.
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Old Apr 20, 09, 10:21 am   #983
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Join Date: Mar 2008
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Question Weird "N" and "V" fares on AF

OK, folks, having still to get used to the new FB accrual rules, maybe some deep-thinking FTer(s) may be able to help me out here ...

I've just been looking at a possible EDI-LCY r/t on AF/CityJet (nice wee Dorniers, and a convenient route/schedule); two things suprised me:

(1) The AF booking-engine actually predicts the right (sorry, correct - "right" just doesn't seem to fit, somehow) amount of miles!

(2) Choosing a "V" fare (50% mileage) gives a lower price than choosing an "N" fare (25% mileage)!

FYI, the fares were for flights on the same day but slightly different times. OK, so the extra 374 miles aren't really that much, but now I'm really confused!
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Old May 12, 09, 11:58 pm   #984
 
Join Date: May 2009
Programs: KL LTPE, HH Diamond, HI Platinum
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Talking complain by email

does someone have the correct email addresses of the FB (or AF/KL) top management?
.. would like to complain by email to them - and perhaps other members would like to do as well - but I only know this stupid noreply@...
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Old May 19, 09, 1:47 am   #985
 
Join Date: Dec 2008
Location: UK
Programs: FlyingBlue Gold, Diamond Club Gold, OnePass Gold, Hertz#1 Club Gold, Sixt Gold, LH M&M, BA EC, VS FC
Posts: 193
Hi All!
Just a quick question - after reading all the changes and T&Cs, still can't seem to find the answer:

If 15 level flights is enough to qualify for a Silver level, how long should it take for the change to happen from posting of that 15th flight in the Mileage Summary online?
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Old May 19, 09, 1:52 am   #986
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Hi jms,

Quote:
Originally Posted by jms_uk View Post
Hi All!
Just a quick question - after reading all the changes and T&Cs, still can't seem to find the answer:

If 15 level flights is enough to qualify for a Silver level, how long should it take for the change to happen from posting of that 15th flight in the Mileage Summary online?
Shouldn't take more than a couple of days at most.

Cheers,

GenevaFlyer
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Old May 19, 09, 1:55 am   #987
 
Join Date: Dec 2008
Location: UK
Programs: FlyingBlue Gold, Diamond Club Gold, OnePass Gold, Hertz#1 Club Gold, Sixt Gold, LH M&M, BA EC, VS FC
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Quote:
Originally Posted by GenevaFlyer View Post
Hi jms,



Shouldn't take more than a couple of days at most.

Cheers,

GenevaFlyer
Thank you for your very quick reply.

Definitely looking forward to see that change.
And if my plans for some complex itineraries in the summer work out - might even move to gold.
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Old May 20, 09, 5:41 am   #988
 
Join Date: Dec 2008
Location: UK
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Quote:
Originally Posted by GenevaFlyer View Post
Hi jms,
Shouldn't take more than a couple of days at most.
and it was here this morning

any ideas how long till the new card arrives? [only asking because that 'print your card' section doesn't seem to work]
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Old May 24, 09, 11:30 am   #989
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I have screen shots from the www.airfrance.com link to my FB account, which describes the April 1 changes next to an interview with Herbert. That 'Earning Miles' link has DL and KE earning 150% on Business Class.

But I recall that when I checked the 'Earning Miles' link from the FB dropbown menu from the www.airfrance.com homepage, it USED to say that DL was 125%. As of today, that link shows 150% for Business.

Looks like some harmonization amongst their sprawling website system is underway.
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Old Jun 7, 09, 11:54 am   #990
 
Join Date: Oct 2008
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Miles expiration?

Sorry if this has already been covered. I have looked but can't find the specific answers for which I am looking. My understanding is that Ivory members must use their award miles within 20 months of obtaining them.
1. If an Ivory member makes a qualifying flight within the 20 months, are the previously obtained award miles (ie those ontained at the start of the 20 month period) extended?
2. As a Platinum member, is there a time limit on using my award miles?
Thanks.
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