sigbjod

The scenario goes as follows : another family member gave me an award ticket and booked it in my name with his FB account. I got ticketing information by mail, but there seems to be no way to attach my FB number when ordering (ie the ticket isn't visible on my FB account online automatically). My first question; is there a way to do this online instead of calling FB?

The second (and best, IMHO) part is when I try to access the award booking with my account on the AF website. After my call to the FB office, the trip now shows up automatically on my FB account and I can select it to see the trip details. Once I've finished checking out the booking and choose to return to my other bookings, I am no longer connected as myself, but with the FB account used to book the award trip. In other words, I see his FB account number, name and miles summary instead of mine. So question number two goes as follows; has anyone else experienced a similar identitiy swap on the AF page?

Goldorak

The award ticket is linked to the FB account used to book it. There is no need (and no way IMO) to enter your own FB number in this booking, as you cannot earn miles for this trip. If you want to access your booking on-line, you can access it with the PNR numer or the e-ticket number + your name.

For the 2nd part of your post, this is obviously a kind of computer glitch but pretty embarrassing. It means that you can access your relative's account even without having to enter his/her P.I.N.

MSPeconomist

I would disagree that there's no need to enter your own FF number. You want it for IROPs protection if you have higher stats than the relative. It can also matter for preferred seats and lounge access, where some dragons could object to you showing a card that isn't attached to the reservation.

sigbjod

The idea of adding my FB number to the booking is to have the booking visible in my FB profile so that I can check in on my mobile device, and to benefit from my FB status. Regarding the latter, which status will matter for instance for lounge access?

I tried explaining this on the phone to the FB people (after spending some time to explain what I had encountered). We finally agreed that this wasn't normal, but I had to call the specific AF website hotline (pressing * at the beginning of the call) to explain it to them all over again which I for the time being haven't done.

Gajan

You can add your frequent flier number to a booking made from another persons frequent flier account. Just phone AF/KL reservations for them to add your frequent flier number to the booking.

Xandrios

I believe the AF website allows to lookup any PNR and add/remove FF numbers. Having your FF number in the booking can be useful during irrops and for example lounge access. Especially if you have a higher FB level than the person who gave you the award.

If you have silver or ivory I would leave the other persons FF number in there for now, chances are that you can access the lounge for free that way (Assuming that person has Gold or up)

That sounds like a huge security risk. Is this by any chance the same physical computer that was used to make the booking? Could it be that you are somehow both still logged in?

sigbjod

Do you know where I could do this? When going through the award ticket booking process, I can't find any box to enter the FB number of the person flying (if the trip is for someone else than the FB account owner). I'm also unable to find where I could add the FB number myself once the booking is done.

My point exactly. In this specific case, both cards have the same FB elite plus status, so the perks are the same. In that regard, as MSPeconomist mentioned, I wonder what'll happen if some lounge dragon finds it odd that my FB number doesn't correspond with the one used for the booking.

The same computer was used, but I used different browsers to avoid mixing cookies and sessions. Thus the accounts have never been used in the same environment at the same time willingly. It clearly shows that there's room for improvment when it comes to handling FB accounts and reservations.

Regarding the security risk, I don't know if it's that a big problem since people usually don't have the habit of ordering tickets for complete strangers. In addition, when looking for bookings you'll need the reservation code which, I suppose, is matched with your name so the possibility of exploiting this on a bigger level seems rather limited.

For my part, I could hypothetically spend the miles available in the other person's account without him knowing it, but at some point in time (it's family after all) I'd have to explain myself.

Xandrios

I usually do this for a paid ticket here:
http://www.airfrance.nl/cgi-bin/AF/N...icket-plane.do

When you have logged in with the PNR number it will probably say: "Your reservation cannot be completed in this country, please click here, if you wish to make changes to your reservation."

When you click the link a "modify" button appears under the section "Passengers". There you can add/change the FF number

Yes, but what if you accidentally lose your BP at the airport, or, after the flight. I agree its a bit of a stretch, but somebody who picks up the BP can then abuse this issue and spend the award miles. Following your steps one only has to change the FF number to ones own, login with your own FB account and click on the reservation. You have now hijacked the account of the person owning the original BP.

Having said all that..practically it might not be as easy, for one, I dont think you can put a random FF number in the booking if the names dont match. But still..