Forgotten password, Flying Blue account locked

[juliarg]

Hello,

I've forgotten my password to a Flying Blue account (my last FB flight has been a year ago) and after some attempts to get it right or answer the secret question that I couldn't do, either, my account was locked and is still locked after a couple of days. Is there a way to unlock it?

[vitrysk_kille]

For me the only way was Facebook support. Regular Cust Sup simply didn't understand what I want from them. Facebook team solved problem within hours...

[juliarg]

Thanks for your reply! Could you please give me a link to Facebook support? I couldn't find it

[Yony]

The FB support page is very good. By far the easiest way to find help.

http://www.facebook.com/KLM

[KLflyerRalph]

Twitter is also a possibility ( '@KLM' )

[mandatory]

Have to agree that the KLM team on FB is very helpfull. Things the office cannot do, they can - for instance assign a seat on European flights before check-in.

[juliarg]

Thanks a lot for the link!