A350 Business Class Wifi
Apr 2, 2017, 4:19 am
#16
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
I would be glad to actually see it work 
Just did SIN-HEL and HEL-SIN 10 days apart and both times internet was unavailable. Might have been the same airframe.
Still disappointment because had stuff todo that required a connection.
Just did SIN-HEL and HEL-SIN 10 days apart and both times internet was unavailable. Might have been the same airframe.Still disappointment because had stuff todo that required a connection.
Apr 2, 2017, 11:52 pm
#19
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,959
So with this logic why not charge J pax and upper tier members more since they clearly have more money?
Apr 3, 2017, 7:54 am
#21
Join Date: Feb 2009
Location: Switzerland
Programs: AY Plat (OWE), Bonvoy Gold, ALL Silver
Posts: 3,038
I recall the cost being something silly like EUR 20 for the entire flight which I guess is fine IF AY decides to no longer give "free" wifi access in J.
When it comes to it, I'm actually quite OK with no connection as:
1) It frees up my better half from living her life through FB
2) An excuse for not being available 24/7 the few hours I'd otherwise spend answering work mails...
When it comes to it, I'm actually quite OK with no connection as:
1) It frees up my better half from living her life through FB
2) An excuse for not being available 24/7 the few hours I'd otherwise spend answering work mails...
Apr 5, 2017, 6:59 am
#22
Join Date: Nov 2015
Location: HEL
Programs: AY GOLD, HH GOLD
Posts: 411
Few days ago in Y on the AY5 it didn't allow me to login with seat number and name. Asked the FA and she told me that it's free to AY Gold & Plat only. That's really bad policy IMO to allow own Sapphire's but not partner Emeralds.
AY & WiFi is & has been a total "farssi".
ps. "Luckily" an AY Plat next to me told me that the WiFi didn't work properly most of the flight anyways.
AY & WiFi is & has been a total "farssi".
ps. "Luckily" an AY Plat next to me told me that the WiFi didn't work properly most of the flight anyways.
Apr 5, 2017, 8:04 am
#23
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
Referring to https://www.finnair.com/fi/gb/faq/fl...access-onboard
That text seems not to be updated yet so happy claimings.
Full internet access – which is free in Business Class and for Finnair Plus Gold and Platinum members and oneworld Sapphire and Emerald tier members
Apr 5, 2017, 9:28 am
#24
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Referring to https://www.finnair.com/fi/gb/faq/fl...access-onboard
That text seems not to be updated yet so happy claimings.
That text seems not to be updated yet so happy claimings.
https://www.finnair.com/fi/gb/faq/fl...access-onboard
"Full internet access – which is free in Business Class and for Finnair Plus Gold and Platinum members and oneworld Sapphire and Emerald tier members – costs €5 for one hour, or €15 for the entire flight in Economy Class."
https://www.finnair.com/fi/gb/nordic-sky
"You can purchase Wi-Fi access for one hour for €7.95, three hours for €11.95 or for the whole flight for €19.95.
Business Class passengers and Finnair Plus Gold members can enjoy complimentary internet access for one hour.
For Finnair Plus Platinum members the service is complimentary for the whole flight."
I think the last quotation is correct but is doesn't mention OWS/OWE.
Go and find out then.
Apr 5, 2017, 2:11 pm
#26
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Apr 5, 2017, 2:31 pm
#27
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
Apr 5, 2017, 2:55 pm
#28
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Apr 10, 2017, 3:18 am
#29
Join Date: Mar 2017
Programs: AY Plat
Posts: 15
I was flying AY5 APR 2 in J and the wifi was complimentary for the whole flight (AY gold). Maybe the policy wasn't updated yet? Really confused what the policy really is. Sent some feedback to AY prior to flying because was really disappointed with booking the flight with wifi and policy suddenly changing. Was given the normal 2000p apology.
But instead of one hour as their policy says it was working for the full flight so I complained too early
But instead of one hour as their policy says it was working for the full flight so I complained too early
Last edited by flyeer; Apr 10, 2017 at 3:20 am Reason: And Ay5 was of course A330 unlike the name of the thread FWIW
Feb 27, 2019, 6:28 am
#30
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Any recent experience with “free wifi” as a OWS (non AY member) on the A350?
im deciding whether to use Finnair or LOT for an upcoming trip from Singapore to Europe, and WIFI is a factor.
im deciding whether to use Finnair or LOT for an upcoming trip from Singapore to Europe, and WIFI is a factor.