AY flights posting time to Finnair Plus
#16
Join Date: Nov 2012
Location: HEL
Programs: LH SEN
Posts: 517
At least AA marketed and AA operated flights have posted quite swiftly. One week ago had an AY marketed and BA operated flight, still nothing to AY+.
#17
Join Date: Sep 2011
Location: London
Programs: BA Gold
Posts: 1,462
That's interesting, BA marketed AY operated flights usually post to BAEC the day after, as BA metal flights also do. Normal AY flights take 5+ days.
#19
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,735
#22
Join Date: Jun 2014
Posts: 231
AA operated, AY coded flight ORD-LAS (I) didn't post within the 2 week period. Trying to retro claim it with poor experience so far. Had to fill in a form as apparently AY does not know about the flight, and there is no feedback provided, points statement does not show that they would be working on the points nor did I receive any email confirmation that I made the retro-claim...
#23
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,166
Points from two BA flights posted in little over 24 hours to the app. Interesting thing is that they have not yet posted to member pages on the web.
#26
Join Date: Apr 2016
Location: Tokyo
Programs: AY+ Platinum, SK Gold
Posts: 67
AA is also faster than AY. AA flights are usually registered the next day. They should really speed this up. I mainly use my points for upgrades, so sometimes I can't upgrade because the points haven't been registered yet.
#28
Join Date: Oct 2010
Location: Sweden
Programs: Oneworld Emerald, EBG
Posts: 248
Just wondering what's going on at Finnair Plus service centre. It's now 11 days ago I flew HEL-ARN with Finnair and the points are yet not posted. My recent flight with MH took 4 weeks.
Autumn-depression ??
Autumn-depression ??
#30
Join Date: Apr 2016
Programs: AY Platinum, AZ Alata Plus
Posts: 16
Missing AY points for the last two weeks, 3 flights.. don't really understand the inner logic behind how these points post but it is kind of confusing how it can take so long with AY flights booked from AY site with the AY number added at the time of reservation.