Mar 16, 2016, 12:06 pm
Last edit by: intuition
List of participants in order of declaration. Event limited to 10 participants, list filled by members until post #98 in the original thread. Feel free to add yourself to the list as a reserve. Please strike (using [strike tag) your name if you cannot participate.
Guest list:
1. wkndtraveler
2. ffay005
3. OH-LGG
4. intuition
5. Unsub
6. SPBanker
7. lauriii
8. Purjelentaja
9. heatsink
10. Courmish
11. cistavoda
12. Aviating
13. FFlash (what a coincidence the number...)
14. skba1 (reading back through the thread I saw skba1 throwing his name in the ring, but didn't add it here /intuition)
15. WilcoRoger
============ Limit 15 ====
=+=+=+=+=+= Members who announced interest in UX session +=+=+=+=+=+
This list has moved to its new home, in http://www.flyertalk.com/forum/finnair-finnair-plus/1761182-finnair-user-experience-sessions-stuff-spearated-meeting-ay-loyalty.html
Guest list:
1. wkndtraveler
2. ffay005
3. OH-LGG
4. intuition
5. Unsub
6. SPBanker
7. lauriii
8. Purjelentaja
9. heatsink
10. Courmish
11. cistavoda
12. Aviating
13. FFlash (what a coincidence the number...)
14. skba1 (reading back through the thread I saw skba1 throwing his name in the ring, but didn't add it here /intuition)
15. WilcoRoger
============ Limit 15 ====
=+=+=+=+=+= Members who announced interest in UX session +=+=+=+=+=+
This list has moved to its new home, in http://www.flyertalk.com/forum/finnair-finnair-plus/1761182-finnair-user-experience-sessions-stuff-spearated-meeting-ay-loyalty.html
Meeting with AY+ Loyalty Team 18APR2016 @5pm
Apr 21, 2016, 8:16 am
#256
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
Apr 21, 2016, 8:31 am
#257
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Here's my scenario, where I'd be happy with a C+Y mixed ticket
HEL-HKG-TPE
HEL-HKG in C can be had for good prices (esp ex.EUR) but the short HKG-TPE hop on CX codeshare takes it into a whole different level. I can get that leg separately for 200€ or so in Y, but I'm not ready to pay 800-1000€ for the same in C.
HEL-HKG-TPE
HEL-HKG in C can be had for good prices (esp ex.EUR) but the short HKG-TPE hop on CX codeshare takes it into a whole different level. I can get that leg separately for 200€ or so in Y, but I'm not ready to pay 800-1000€ for the same in C.
Apr 21, 2016, 8:56 am
#258
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
If AY was offering additional routes to TPE on a single ticket (say HEL-ICN-TPE and HEL-FUK-TPE, both on CX flights) and AY is offering a zone based pricing (which they are), is it reasonable to charge the same amount for the Y ticket via HKG as the C ticket via ICN? Because that is that is done to AKL.
Or (also very similar to HKG-AKL), if you sometime can book your HEL-HKG-TPE in J all the way for 3000€ but sometimes can only get Y included for the same 3000€ , are you still OK with being sold a Y ticket on the last segment occasionally?
I understand the logic why you would accept HKG-TPE in Y, as it is a short flight and you value all on one ticket. But I dislike the systematic overpricing of connecting flights in mixed classes.
Apr 21, 2016, 11:48 am
#260
Join Date: Jun 2013
Location: Helsinki, Finland
Programs: AMEX Plat / AY Plat, BA GGL-CCR / Bonvoy Titanium (LTP)
Posts: 474
If you still want to fly HKG-TPE-HKG in Y, pretty much any travel insurance would cover a replacement ticket if you miss connection due to incoming delay.
Apr 21, 2016, 11:59 am
#261
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Today again I was about to book tickets, but due to the new booking machine, I had to turn to OTA, which finally proposes me an easier solution with SK, unfortunately ;
I dislike the new booking engine how it shows flight options, now it shows the timetables very rough without carrier codes (have to click further info), but highlights the prices wide big
The previous layout was much better in the sense that I saw directly the times and carrier codes which is more important than seeing the (high 
) prices in BIG FONT!
Again, I also agree with the suggestion to start a new thread on the booking engine. There seems to be vivid discussion on that nowadays. It would be good to split the posts pertaining to it as well.
I dislike the new booking engine how it shows flight options, now it shows the timetables very rough without carrier codes (have to click further info), but highlights the prices wide big
The previous layout was much better in the sense that I saw directly the times and carrier codes which is more important than seeing the (high ) prices in BIG FONT!Again, I also agree with the suggestion to start a new thread on the booking engine. There seems to be vivid discussion on that nowadays. It would be good to split the posts pertaining to it as well.
Apr 21, 2016, 12:42 pm
#262
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
On a sidenote I'd like to know who it was among the original 15 that worked in UI / UX or similar. (I sadly can't match your face with a name). No special question, just checking.
Apr 21, 2016, 1:18 pm
#263
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
It's nice that we have a new list for the UI stuff, but I'm slightly worried that the A350 or service meetings will be announced some day I'm unable to check the forum. Those are the things I really had a lot to say about, and I'd be pretty sad if I didn't make it to them now that they were removed from last Monday's agenda.
Apr 21, 2016, 1:34 pm
#265
Join Date: Nov 2015
Programs: AY Platinum Lumo (LTG) OW Emerald, SPG Platinum (LTG), UA Silver
Posts: 380
It sounded like the UI development of the booking system is ongoing right now and that it would benefit from immediate feedback.
The changes to the A350 is a much longer term thing and seems based on the meeting be in a more discovery phase.
The changes to the A350 is a much longer term thing and seems based on the meeting be in a more discovery phase.
Apr 21, 2016, 2:26 pm
#266
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
By the way, a special note to the AY team, you have a new loyal guest joining the game:
When I came home from the AY meeting and gave the A350 gift model to our junior, guess what happened. I was astonished to see, when I entered his room later in the evening, he had cleaned his desk, left only few decorations on it, with the new A350 model at the window in a perfect spot, and even more curious part of the story: he had searched from somewhere his AY junior card, which I had enrolled some time ago and thought the card was lost, and he had placed it with the A350 there at the window. He hasn't even flown Finnair yet! And now he keeps asking me when do I take him on a Finnair round (he has flown other LCC's though).
Oh, I do have now a longhaul J booked with him after summer, what a way to spoil a young kid! Soon he will start posting here and ask daddy to keep shut
When I came home from the AY meeting and gave the A350 gift model to our junior, guess what happened. I was astonished to see, when I entered his room later in the evening, he had cleaned his desk, left only few decorations on it, with the new A350 model at the window in a perfect spot, and even more curious part of the story: he had searched from somewhere his AY junior card, which I had enrolled some time ago and thought the card was lost, and he had placed it with the A350 there at the window. He hasn't even flown Finnair yet! And now he keeps asking me when do I take him on a Finnair round (he has flown other LCC's though).
Oh, I do have now a longhaul J booked with him after summer, what a way to spoil a young kid! Soon he will start posting here and ask daddy to keep shut
Apr 21, 2016, 3:40 pm
#267
Join Date: Dec 2011
Location: Melbourne
Programs: AY+ Platinum, TK M&S Elite
Posts: 27
I was the one doing UI / UX work. I would be certainly interested in joining the meeting related to this if I can make it work with my schedules.
Apr 22, 2016, 3:12 am
#268
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,519
By the way, a special note to the AY team, you have a new loyal guest joining the game:
When I came home from the AY meeting and gave the A350 gift model to our junior, guess what happened. I was astonished to see, when I entered his room later in the evening, he had cleaned his desk, left only few decorations on it, with the new A350 model at the window in a perfect spot, and even more curious part of the story: he had searched from somewhere his AY junior card, which I had enrolled some time ago and thought the card was lost, and he had placed it with the A350 there at the window. He hasn't even flown Finnair yet! And now he keeps asking me when do I take him on a Finnair round (he has flown other LCC's though).
Oh, I do have now a longhaul J booked with him after summer, what a way to spoil a young kid! Soon he will start posting here and ask daddy to keep shut
When I came home from the AY meeting and gave the A350 gift model to our junior, guess what happened. I was astonished to see, when I entered his room later in the evening, he had cleaned his desk, left only few decorations on it, with the new A350 model at the window in a perfect spot, and even more curious part of the story: he had searched from somewhere his AY junior card, which I had enrolled some time ago and thought the card was lost, and he had placed it with the A350 there at the window. He hasn't even flown Finnair yet! And now he keeps asking me when do I take him on a Finnair round (he has flown other LCC's though).
Oh, I do have now a longhaul J booked with him after summer, what a way to spoil a young kid! Soon he will start posting here and ask daddy to keep shut
May 9, 2016, 2:47 am
#269
Join Date: Mar 2015
Location: HEL
Programs: AY+ Plat and several other cards
Posts: 645
Next meetings?
In the meeting on 18APR we agreed to continue in separate meetings on following themes:
- service and service concepts
- A350
- possibly also on Helsinki Airport from the point of view of frequent traveller, with Finavia/Helsinki Airport management
Later on a third/fourth meeting was taken up: on user experience of flight booking engine.
Any idea when these meetings will take place? Perhaps Finnair Company Rep can tell us more of this?
- service and service concepts
- A350
- possibly also on Helsinki Airport from the point of view of frequent traveller, with Finavia/Helsinki Airport management
Later on a third/fourth meeting was taken up: on user experience of flight booking engine.
Any idea when these meetings will take place? Perhaps Finnair Company Rep can tell us more of this?
Apr 13, 2023, 4:12 pm
#270
Join Date: Jun 2022
Posts: 195
In the meeting on 18APR we agreed to continue in separate meetings on following themes:
- service and service concepts
- A350
- possibly also on Helsinki Airport from the point of view of frequent traveller, with Finavia/Helsinki Airport management
Later on a third/fourth meeting was taken up: on user experience of flight booking engine.
Any idea when these meetings will take place? Perhaps Finnair Company Rep can tell us more of this?
- service and service concepts
- A350
- possibly also on Helsinki Airport from the point of view of frequent traveller, with Finavia/Helsinki Airport management
Later on a third/fourth meeting was taken up: on user experience of flight booking engine.
Any idea when these meetings will take place? Perhaps Finnair Company Rep can tell us more of this?
I think these sort of meetings would be interesting in this day and age as well (sorry for bumping an old thread!)