Sep 23, 2016, 8:27 am
Last edit by: Purjelentaja
Finnair offers only limited catering on some of their longhaul flights.
"BusinessLight" or "Midnight Menu" or limited catering means that the main meal consists of one tray only and no appetizer. Typically, the service includes a small green salad, a hot main course and cheeses. Additionally, ice cream will be offered along with coffee and tea.
This service concept applies to the following flights: (PLEASE ADD MORE FLIGHTS TO THE LIST!)
AY6 JFK-HEL (Note: hot midflight snack available on request; only cold breakfast available)
AY8 MIA-HEL
AY10 ORD-HEL
AY27 HEL-SGN
AY28 SGN-HEL
AY69 HEL-HKG (not actual BusinessLight, but Midnight menu-concept)
AY81 HEL-SIN (not actual BusinessLight, but Midnight menu-concept)
AY82 SIN-HEL (not actual BusinessLight, but Midnight menu-concept)
AY121 HEL-DEL
On other AY longhaul flights, the main meal service is more substantial and consists of an appetizer and/or soup, main meal, cheese and dessert.
"BusinessLight" or "Midnight Menu" or limited catering means that the main meal consists of one tray only and no appetizer. Typically, the service includes a small green salad, a hot main course and cheeses. Additionally, ice cream will be offered along with coffee and tea.
This service concept applies to the following flights: (PLEASE ADD MORE FLIGHTS TO THE LIST!)
AY6 JFK-HEL (Note: hot midflight snack available on request; only cold breakfast available)
AY8 MIA-HEL
AY10 ORD-HEL
AY27 HEL-SGN
AY28 SGN-HEL
AY69 HEL-HKG (not actual BusinessLight, but Midnight menu-concept)
AY81 HEL-SIN (not actual BusinessLight, but Midnight menu-concept)
AY82 SIN-HEL (not actual BusinessLight, but Midnight menu-concept)
AY121 HEL-DEL
On other AY longhaul flights, the main meal service is more substantial and consists of an appetizer and/or soup, main meal, cheese and dessert.
Reduced Business Class Service on certain longhauls
Nov 24, 2016, 11:22 pm
#136
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
Don't put your hopes too high on a buyout - even if it were to happen (very big IF), a very strong candidate would be IAG. Just go and see BA's premium product and its long descent
Nov 24, 2016, 11:31 pm
#137
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
IMHO this is a Finnish problem in general, but it's more subtle than that. It's related to the idea that we love rules, which in itself is also not the entire truth.
It's not that we love rules, it's that we don't understand why they exist. It's more like a cargo cult than blind obedience.
The way I look at rules is that they are a way of setting up a framework for dealing with large groups of people. I.e. a tool. But I am constantly amazed at work by how many people seem to see them as some kind of contract. The concept that rules should be changed the moment they stop working for you seems foreign to most people here. "But, but... we agreed on these together!"
Remarkably, this doesn't even mean that there's all that much resistance to change. As long as I'm the one pushing for change, I haven't found it impossible to make things happen. But like 90% of the people are so damn passive.
Same thing with comparing yourself to others. If I want to benchmark my organization (like for example AY might do with SQ), the question I'll be asking is "have they come up with something I haven't?". But the way people talk here they seem to be asking the question "what can we copy from them since they're an authority on the topic and we aren't" (BUT WHY DON'T YOU CONSIDER YOURSELF ONE???).
I repeat, there's only a subtle difference, but it leads to stupid results. I'm not in the airline industry, though.
It's not that we love rules, it's that we don't understand why they exist. It's more like a cargo cult than blind obedience.
The way I look at rules is that they are a way of setting up a framework for dealing with large groups of people. I.e. a tool. But I am constantly amazed at work by how many people seem to see them as some kind of contract. The concept that rules should be changed the moment they stop working for you seems foreign to most people here. "But, but... we agreed on these together!"
Remarkably, this doesn't even mean that there's all that much resistance to change. As long as I'm the one pushing for change, I haven't found it impossible to make things happen. But like 90% of the people are so damn passive.
Same thing with comparing yourself to others. If I want to benchmark my organization (like for example AY might do with SQ), the question I'll be asking is "have they come up with something I haven't?". But the way people talk here they seem to be asking the question "what can we copy from them since they're an authority on the topic and we aren't" (BUT WHY DON'T YOU CONSIDER YOURSELF ONE???).
I repeat, there's only a subtle difference, but it leads to stupid results. I'm not in the airline industry, though.
In my original home country rules are generally considered as "something in place for other people but of course I know better/a shortcut"And AY benchmarking? I don't know if they are doing it (hopefully yes) but at our DO with the AY people it did come up that they ALWAYS fly AY. Mr P.V might venture on other airlines, but he's always getting the VIP treatment, so...
Nov 24, 2016, 11:45 pm
#138
Join Date: Jul 2014
Programs: AY Platinum
Posts: 287
As for the benchmarking thing, I was talking about the mentality rather than any specific need for benchmarking. You need to be able to recognize a good idea when you see one instead of just copying something that someone else is doing. And at that point you'll already have come up with a lot of improvements on your own. It's way too often I encounter thinking along the line of "we'll see what the experts do first" even though the others aren't necessarily any smarter, they're just proactive.
Nov 27, 2016, 9:05 am
#141
Join Date: Mar 2008
Location: HEL
Programs: No more status, free agent now
Posts: 163
Be happy it is not designed by someone "famous", then it would be impossible to change or improve on anything. Imagine if we had "business class designed by Alvar Aalto" — in the 1960s — protected as a historical monument not to be changed in any way.
Maybe the J "enhancements" are intended to bring J into line with Y, so that no-one is "more equal" than others? Everybody can't be in J, so everybody must be in Y?
Nov 27, 2016, 10:42 am
#143
Original Poster
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,749
It's as if AY thinks that J is going to be a once-in-a-lifetime experience for average Jorma, so no need to make it any better. They'll feel special anyway, and they aren't gonna fork out the cash for it again.
Nov 27, 2016, 10:49 am
#144
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Dec 2, 2016, 9:01 am
#146
Join Date: Nov 2016
Location: Parikkala
Programs: AY Gold, QR Plat
Posts: 35
- Maybe the companies shares go up! I have a small amount.
- Maybe this could make and real wake up in the management or
changes of faces, not likely.
Yes, I'm spending the euros now mostly elsewhere.
Dec 3, 2016, 12:58 am
#147
Join Date: Jan 2014
Location: Helsinki
Programs: AY Platinum
Posts: 303
I know Aurinkomatkat sold the same flight as a part of their holiday package, including the flights in business class as an extra feature for an extra fee. However, I'm not sure how the points work in that case as the flight had normal scheduled flight's number so it wasn't a "holiday flight". Perhaps you could even get the award points (1 EUR = 1 point) as well as the normal points for the flights..?
Last edited by loimu; Dec 3, 2016 at 1:08 am
Dec 3, 2016, 9:51 am
#149
Join Date: Apr 2005
Location: The Baltic Sea
Programs: AY, BT, DY and SK. Scandic, Radisson, Marriott and HHonors. ClubONE
Posts: 5,890
It was a normal ticket bought from AY and I got the standard C class points for the flights.
I know Aurinkomatkat sold the same flight as a part of their holiday package, including the flights in business class as an extra feature for an extra fee. However, I'm not sure how the points work in that case as the flight had normal scheduled flight's number so it wasn't a "holiday flight". Perhaps you could even get the award points (1 EUR = 1 point) as well as the normal points for the flights..?
I know Aurinkomatkat sold the same flight as a part of their holiday package, including the flights in business class as an extra feature for an extra fee. However, I'm not sure how the points work in that case as the flight had normal scheduled flight's number so it wasn't a "holiday flight". Perhaps you could even get the award points (1 EUR = 1 point) as well as the normal points for the flights..?
Last edited by tsastor; Dec 3, 2016 at 10:03 am
Dec 8, 2016, 8:31 am
#150
Join Date: Dec 2014
Programs: Accor ALL Platinum
Posts: 1,111
Flew MIA-HEL recently. The flight turned out to be one of these so called light products. I expected that since the departure time is 10:55pm and in this case closer to midnight because of delay. Neither nuts, amuse bouche nor aperitif were served prior to dinner. When the dinner tray finally, more than an hour to the flight, arrived to the row 9 where I was seated I was so tired that I almost declined. On the other hand, I was so hungry that I forced myself to eat something. On the very messy tray, there were small salad and main course (from three options), plus bread for those who wanted. Menus weren't given since they had wrong menus onboard, we were told by the crew. The steak was surprisingly tasty. I didn't take any dessert but options would have been cheese, chocolate and ice cream. 1,5 hours prior to landing (afternoon local time), I received a breakfast tray that included salmon bagel, fruits and yoghurt. I slept most of the flight. My partner told me the snack bar included noodles, sandwiches, fruits, nuts, chips, and chocolate. (On the way to MIA, it was normal business class product but the snack bar was way more limited.)