Does Finnair ever pick up the phone?
Feb 3, 2016, 2:03 pm
#17
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
The version before that said "custome care service number will change, and we have updated the app accordingly" . Maybe I have theese two changes mixed up. They did alter customer service phone system, but didn't alter the AY+ call center numbers (just fixed an error in the app)?
Feb 4, 2016, 5:33 am
#20
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,591
I can't see any changes in phone numbers. I have both plat and gold stored on my phone and the numbers are exactly the same I can find from the app or ay site.
App updated last time on 28.1. and the change log says: In this version there are fixes to the customer care phone number for some tier members.
Gold: +358 9 8183 1880
Plat: +358 9 8183 1888
Correct?
So was there only wrong numbers in the app or is there really some new numbers?
App updated last time on 28.1. and the change log says: In this version there are fixes to the customer care phone number for some tier members.
Gold: +358 9 8183 1880
Plat: +358 9 8183 1888
Correct?
So was there only wrong numbers in the app or is there really some new numbers?
Now I look and there is only one number on webpage which is 09 818 888
But if you go to Plus pages and separately Plat, you find the 31888 end and if you go to Gold page, you find the 31880 end as you write above. Go figure. I have only the plat line number stored on my phone since I became plat
