Last edit by: Marschel
Background
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
From time to time, AY will make the Y traveller an offer to upgrade. This thread lists when, how and and how much the upgrade is.
Selection process is unknown, but it is likely that neither fare class on original ticket nor tier status of traveller is a selection criteria, at least not to travellers advantage. From the reports made so far, both travellers with and without FF# in the reservation have gotten offers.
Offers are likely made only when Y is oversold or nearly full. Some travellers have reported declining offer and being upgraded for free later ("op-up").
Offers are fixed price offers, either in € or in AY+points. The latter kind is only valid for members of AY+, while €-offers are directed to all kind of travellers.
Offers are made either in mail or via text message and recipient has 72 hours to repspond. Some reports says this time is now shortened to 48 hours. Text message offers typically arrive close to departure and may not state a last time to reply.
Offers in text message can be replied to and upgrade is instantly processed. Offers in mail has occasionally not cleared (said to be "sold out" when accepting offer too late).
If offer is accepted and upgrade clears, new ticket is issued in F, so a confirmed upgrade with all perks of business class included. Mileage earning is according to original fare class however.
Development
In august 2015 AY announced a trial to let travellers bid for upgrades, initially on AY89 and AY90. It is likely that bidding will affect the number of fixed price offers.
The trial has been made permanent, and the bidding for upgrade has been extended to more longhaul routes.
The program has also led to a consolidation of upgrade options to one webpage
https://www.finnair.com/int/gb/upgrade-options
where you can upgrade by bidding, by using AY+ points or by accepting last minute cash offers. The latter ("Last minute" offers) are the same as have been discussed in this thread.. Finnair still pushes those offers via e-mail and text-message, but now also shows them on this webpage.
Offers made
Here is a condensed list of offers made, processed including post #213.
Figures are in € unless otherwise stated. Each destination's offers are recorded in a single line in time order.
Longhaul
SIN-HEL 248, 348, 348
HEL-SIN 499, 499, 348, 349€
JFK-HEL 48k points, 348€, 348€, 499
HKG-HEL 248
HEL-HKG 348
BKK-HEL 298, 348, 348
HEL-BKK 48k points, 348€, 348€ (290€ on phone? Not yet confirmed)
HEL-HKT 348
NRT-HEL 498
HEL-KIX 348, 375 (12/19, 01/20)
KIX-HEL 391 (12/19, 01/20)
ICN-HEL 248, 318
HEL-PVG 298
PVG-HEL 448, 498
CKG-HEL 228
XIY-HEL 248
HEL-DEL 198
HEL-DEL 300 (4/19)
YYZ-HEL 225€, 225
Shorthaul
DXB-HEL 99
HEL-VNO 7k points
HEL-BUD 69€
BUD-HEL 69, 8k points, 69
HEL-PRG 69€
PRG-HEL ≈70€
CPH-HEL 7k points, 7k, 69€, 7k, 69€
HEL-CPH 69€, 69, 69
HEL-ARN 7,5k points, 41€
HEL-GOT 7k points
GOT-HEL 7k points
HEL-VIE 69€
HEL-CDG 69€, 69€, 69
CDG-HEL 89€
HEL-MXP 69
HEL-TXL 9k points, 9k
HEL-DUS 69
HEL-HAM 69,69
HAM-HEL 69
HEL-FRA 69€
FRA-HEL 69€, 89, 89€
BRU-HEL 69
GVA-HEL 69
HEL-GVA 69, 89
HEL-LHR 9k points
HEL-LHR 109€
HEL-MAD 89€, 9k points
HEL-SVO 69€
HEL-WAW 79€
WAW-HEL 79€
DUS-HEL 69€
HEL-OSL 42€
HEL-MUC 90 (01/20)
MUC-HEL 115€ (01/20)
Please post your upgrade offers
#392
Join Date: May 2016
Location: BLL
Programs: AY+ Platinum, SK Gold, HHonors Silver
Posts: 405
I have never got a single upgrade offer by email. How common is it? I only get texts with UG for points. Do you all book through AY website or do you use corporate booking systems? Wonder if ours somehow blocks UG emails - although I do get all the useless emails about "your upcoming flight" from Finnair. Anybody else who doesn't get the email/price offers?
#393
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,055
They are only for special travellers (just kidding)
These kind of messages come very often. But they are not so attractive cause points are credited by original economy class ticket.
Hei LGG,
Kiittääksemme sinua siitä, että olet valinnut Finnairin tulevalle matkallesi, haluamme nyt tarjota sinulle erikoistarjouksena matkustusluokan korotuksen varaukselle [48753]. Voit korottaa omasi sekä matkakumppaniesi* matkustusluokan yhteen suuntaan economyluokasta businessluokkaan Finnairin reittilennolla – mutta toimi nopeasti, tarjous on voimassa vain 36 tuntia!
Kiittääksemme sinua siitä, että olet valinnut Finnairin tulevalle matkallesi, haluamme nyt tarjota sinulle erikoistarjouksena matkustusluokan korotuksen varaukselle [48753]. Voit korottaa omasi sekä matkakumppaniesi* matkustusluokan yhteen suuntaan economyluokasta businessluokkaan Finnairin reittilennolla – mutta toimi nopeasti, tarjous on voimassa vain 36 tuntia!
#394
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
These "special offers" never come to me either. I've only ever got one for the HEL-DEL route.
I have no idea on how they are targeted but apparently I'm not a potential customer? I buy all of my flights either on OTA's or Finnair.com, never use any corporate travel agents.
I have no idea on how they are targeted but apparently I'm not a potential customer? I buy all of my flights either on OTA's or Finnair.com, never use any corporate travel agents.
#395
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
I don't fly long haul coach but I have had these upgrade for money -offers for statusless family members booked in coach so they seem to target very large audience with these...and why wouldn't they, same money whoever pays it to them..maybe status pax get them earlier..?
For short hauls I cannot remember ever getting any money offers, only points, so far.
For short hauls I cannot remember ever getting any money offers, only points, so far.
#398
Ambassador: Finnair
Join Date: May 2003
Location: HEL
Programs: AY Lumo, BA Silver, HHonors Gold
Posts: 4,267
#400
#403
Join Date: Sep 2002
Location: Singapore
Programs: Singapore Airlines Krisflyer, IHG One Rewards, Marriot Bonvoy, Wyndham Rewards
Posts: 56
City-pair: SIN-HEL
Flight date: 14SEP16
Price: 239 EUR
FF tier: MH Enrich Blue
Ticket type: Campaign (W)
Advance:
Validity: 36 hours
Conveyance: Website
Flight date: 14SEP16
Price: 239 EUR
FF tier: MH Enrich Blue
Ticket type: Campaign (W)
Advance:
Validity: 36 hours
Conveyance: Website
#405
Join Date: Dec 2005
Location: Finland
Programs: Almost anything with six to twelve steps...
Posts: 1,033
Flight: AY005 (HEL-JFK)
Date: September 16, 2016
Status: AY+ Gold
Ticket type: O
Type of offer: Auction to upgrade to biz (via email)
Bid: €349 (1 star)
Result: Unsuccessful
Date: September 16, 2016
Status: AY+ Gold
Ticket type: O
Type of offer: Auction to upgrade to biz (via email)
Bid: €349 (1 star)
Result: Unsuccessful