Finnair to introduce Y+ ("comfort")
#31
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
[Economy Comfort free for AY OWE]
It's an AY+ newsletter, so one could assume it's marketing spindoctoring. Notice that the newsletter also states the new premium lounge is for AY G/P, however in practice we know differently. Time will tell
It's an AY+ newsletter, so one could assume it's marketing spindoctoring. Notice that the newsletter also states the new premium lounge is for AY G/P, however in practice we know differently. Time will tell
#33
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
#34
Original Member
Join Date: May 1998
Location: London
Programs: BA Gold, ex-BD Gold, SPG Gold, HH Gold
Posts: 2,040
This "Comfort" product sounds like UA E+, KL and DL Economy Comfort, and AA MCE. If it is the DL/UA/AA/KL-style "comfort" product, it should not be confused with BA's WT+ or PE; those are separate classes of service, whereas "Comfort" will be preferred seats within Y. Thus, upgrades would still go to J. I personally like these "Comfort" products; for a small buy-up from any economy fare, one gets a bit of extra legroom. Indeed, for longhaul Y-class travel, except for AA/BA (where as BA EC G I can pre-reserve exit rows), I favor airlines that offer this product, at least on overnight flights.
Last edited by chalf; Aug 23, 2014 at 2:22 pm
#36
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
It still makes for an attractive combination with the longhaul product, I must say.
If AY's Y+ will be considerably cheaper than BA's PE and I get the smooth and pleasant HEL over the hell of LHR, I could definitely live with a somewhat inferior product.
As long as your are segregated from Y-, the cabin ambience will steeply improve overall. That paired with the numerous Biz promos that AY runs will make me use them even more.
I do understand that those who use AY for EU travel do not embrace this shift though, I merely speaking from my personal tunnelvision.
If AY's Y+ will be considerably cheaper than BA's PE and I get the smooth and pleasant HEL over the hell of LHR, I could definitely live with a somewhat inferior product.
As long as your are segregated from Y-, the cabin ambience will steeply improve overall. That paired with the numerous Biz promos that AY runs will make me use them even more.
I do understand that those who use AY for EU travel do not embrace this shift though, I merely speaking from my personal tunnelvision.
#37
Join Date: Jul 2007
Programs: AY Gold
Posts: 596
I agree, the new Economy Comfort product sounds a good move, curious to see how it works in practise. Just have to remember it's not a travel class like BA's but a new product in Y, something like what KLM have?
#38
Join Date: Dec 2006
Location: Mostly EU & (SE)Asia
Programs: Various shiny cards at hotel chains and airlines
Posts: 1,038
#39
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,952
Knowing finnair theyll sell premium seats that are actually the same as before premium or maybe theyll just crunch Y closer to each other im just a eternal pessimist
#40
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
To me not having to fly through FRA from outside Schengen or through LHR from any direction is a a solid bonus. My last time through HEL, I had less than 8 minutes from an intercontinental arrival until gate close on my EU sector and made it with time to spare.
#41
Original Member
Join Date: May 1998
Location: London
Programs: BA Gold, ex-BD Gold, SPG Gold, HH Gold
Posts: 2,040
I note that prior posts reference the Y+ product being offered from "Fall 2014". Does anyone know more about the potential timing? I am contemplating an itinerary that would include a JFK-HEL segment, and if Y+ is installed this would be a major factor in favor of AY.
#42
Join Date: Sep 2010
Posts: 286
I asked the same thing about JFK, and their answer was "Next year"...
#43
Moderator, Finnair
Original Poster
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,171
According to market communication today, comfort class will be available on all longhaul flights starting 15 december. The new headrests will not be in place on all flights until spring 2015.
Those who already have paid for a seat, can call AY to get a comfort seat and previously paid amount will be refunded.
Those who already have paid for a seat, can call AY to get a comfort seat and previously paid amount will be refunded.
#44
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,745
According to market communication today, comfort class will be available on all longhaul flights starting 15 december. The new headrests will not be in place on all flights until spring 2015.
Those who already have paid for a seat, can call AY to get a comfort seat and previously paid amount will be refunded.
Those who already have paid for a seat, can call AY to get a comfort seat and previously paid amount will be refunded.
#45
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,595
According to market communication today, comfort class will be available on all longhaul flights starting 15 december. The new headrests will not be in place on all flights until spring 2015.
Those who already have paid for a seat, can call AY to get a comfort seat and previously paid amount will be refunded.
Those who already have paid for a seat, can call AY to get a comfort seat and previously paid amount will be refunded.
I think this is a nice Y improvement, especially for AY Gold+Plat free (dunno about OWS/E if they will get it for free). It makes me think choose AY instead of other carriers when flying on company Y policy.
IMO, dayflights are somewhat OK with simple seat provided there is more legroom so that you feel ok to recline your seat back as well. Redeyes I will simply look for upgrades.