Finnair Mobile phone 'app'
Sep 24, 2015, 12:41 pm
#61
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,103
New version, promising "transfer to passbook" funcionality - I jumped on the update. I cannot log in now - "could not connect to Finnair Plus. Please check your network connection" Mine works just fine - maybe Finnair Plus should check theirs 
Last edited by WilcoRoger; Sep 26, 2015 at 2:56 am Reason: Now works again
Sep 28, 2015, 2:35 pm
#62
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
I haven't benched how fast each channel is, but I do see differences in how the app and the web shows bookings. For instance, I can still see a booking reference to a cancelled booking on the web while that booking is long gone in the app. And on the web, a booking on a BA codeshare is shown as 2 trips, while only one complete trip is displayed in the app.
Oct 2, 2015, 1:14 am
#64
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
Well, not sure - this thread has so far been the best way to contact AY in matters regarding the app.
However, not sure it is a bug per se. When upgrading others, Finnair service center adds the FF# of the voucher owner to the booking of the upgraders. I guess the app looks for FF# anywhere in the booking. Maybe it could be altered to only look in the designated FF# field.
However, not sure it is a bug per se. When upgrading others, Finnair service center adds the FF# of the voucher owner to the booking of the upgraders. I guess the app looks for FF# anywhere in the booking. Maybe it could be altered to only look in the designated FF# field.
Oct 2, 2015, 1:56 am
#65
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
I really wish AY would finally produce an app for Windows Phone (maybe a universal app for W10), with Wallet support to store boarding passes there...
Oct 2, 2015, 2:09 am
#66
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Well the upgradees must have entrusted the upgrader with their confirmation code in the first place, so I do not really see a problem with this.
Are you annoyed that it pollutes your customer account?
Are you annoyed that it pollutes your customer account?
Oct 2, 2015, 2:11 am
#67
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
Getting OT, but with Microsoft promising Android compatibility, what little incentive there was to port a company's mobile app to Windows Phone is pretty much gone (except for low-level performance-sensitive "native" apps).
Oct 2, 2015, 2:17 am
#68
Join Date: Aug 2015
Location: Helsinki, Finland
Programs: Finnair (AY) Platinum, Air France Silver, Tallink Club One Silver :)
Posts: 1,655
I know, but at the end from a user POV, it doesn't matter if it is a native app or a ported Android one, as long as it works properly (and from the leaked porting tool it does seem to do a great job)...
Oct 2, 2015, 3:23 am
#69
Join Date: Aug 2015
Location: SIN
Programs: AY+ Plat, GA Plat, SQ Gold
Posts: 316
Exactly. I see 7 flights on the account from which only one is my own.. The web pages don't show any of the extra flights.
Posted this on their FB page. Got a reply that they forwarded the info to their app team. (https://www.facebook.com/photo.php?f...53265392867956)
Oct 2, 2015, 1:02 pm
#72
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
The manual "add a journey" says "Enter your six character reference. You Finnair plus number will be added to the booking". So I guess it still will.
Oct 6, 2015, 7:23 am
#73
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
And again... I return to the app just to find myself logged out and no access to trips in offline mode. Need to find network and logon before being able to access trips. Seriously Finnair?!
Oct 16, 2015, 2:06 pm
#74
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,164
Currently I cannot access any of my booking wia browser, but the app can at least see them. Perhaps they shuould add seat selection, food selection and all the manage my booking to the app?
I notice in the Finnair+ account section there is a listing of my tier benefits:
So apparently some tiers don't get hard liqour to go with their coffe!
I notice in the Finnair+ account section there is a listing of my tier benefits:
You have access to the Finnair Lounges and Premium Lounge with avec
So apparently some tiers don't get hard liqour to go with their coffe!
Oct 16, 2015, 10:37 pm
#75
Join Date: May 2014
Location: HEL
Programs: AY Gold (OWS), Hertz PC, Sixt Plat, Hilton Gold
Posts: 275
I noticed the same that you cannot open the reservation details from the MMB-links, but you can, however, access the MMB from AY's webpage using the reservation number and last name. So copypaste the reservation number and enter via opening page.
