Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Finnair | Finnair Plus
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Apr 6, 12, 12:53 pm   #1
 
Join Date: Jan 2012
Location: HEL
Programs: BA Gld, AA Plt, A3 B, AY, SK, SPG/LeClub/IHG Plt, CC Gld, AX Plt, vihrešn magian kortti
Posts: 2,579
AY+ site - can't log in?

Hi all,

I've been trying to log into the member part of www.finnair.com to no avail. I keep getting either time out or system error. Anyone else?
remymartin is offline   Reply With Quote
Old Apr 6, 12, 1:11 pm   #2
 
Join Date: Oct 2008
Location: Helsinki
Programs: BA Gold
Posts: 204
Same here. I wonder when Finnair will have their new webpage fully functional?
teme is offline   Reply With Quote
Old Apr 6, 12, 3:39 pm   #3
Ambassador: Finnair Plus
 
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Gold, Hyatt Diamond, Priority Club Plat Amb, FB Silver, Miles and Smiles Elite
Posts: 1,429
I think for most mass-service companies the quest for functioning web page is never-ending... I think most sub-forums of FT have a long thread about the web page of the pertinent company. IMO Hilton continues to reach new lows with its new page.

Earlier tonight I was completely unable to access AY pages.
SPBanker is offline   Reply With Quote
Old Apr 6, 12, 10:32 pm   #4
 
Join Date: May 2011
Location: CPH (MMX)
Programs: AY+ Platinum, A3*G, QR Silver
Posts: 2,644
Cannot log in, and have had the situation since yesterday. I quit trying.

It is the dreaded internal memory error 3006 again. When the new site first was launched, this occurred for weeks. The site have been stable for a while now, but it seems to have regressed...
As I do all my own bookings and I do them from finnair site, I just means no AY tix for me (yes, I do need to log in to buy tix, for corporate fares). I don't even care to tell AY about it anymore, as all they do is "notify the internet department". I guess everyone is on Easter holiday now, so I wouldn't be surprised if the site is not back up until tuesday.

Hehe, reminds me of another easter holiday. When returning to HEL, many electronic departure boards were frozen on a point in time 3 days ago... Apparently HEL ariport do not have any IT-staff on duty during holidays. We nordic people do take our public holidays seriously
__________________
openflights
intuition is offline   Reply With Quote
Old Apr 7, 12, 12:45 am   #5
 
Join Date: Jan 2012
Location: HEL
Programs: BA Gld, AA Plt, A3 B, AY, SK, SPG/LeClub/IHG Plt, CC Gld, AX Plt, vihrešn magian kortti
Posts: 2,579
This is really an embarrassment! Business as usual today and still no go with the site. They have a campaign that's running out before Tuesday too...
remymartin is offline   Reply With Quote
Old Apr 7, 12, 1:30 am   #6
Ambassador: Finnair Plus
 
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Gold, Hyatt Diamond, Priority Club Plat Amb, FB Silver, Miles and Smiles Elite
Posts: 1,429
Quote:
Originally Posted by intuition View Post
Hehe, reminds me of another easter holiday. When returning to HEL, many electronic departure boards were frozen on a point in time 3 days ago... Apparently HEL ariport do not have any IT-staff on duty during holidays. We nordic people do take our public holidays seriously
And we take the holiday triple overtime VERY seriously!

Seriously, quite bad.
SPBanker is offline   Reply With Quote
Old Apr 7, 12, 2:10 am   #7
 
Join Date: May 2011
Location: CPH (MMX)
Programs: AY+ Platinum, A3*G, QR Silver
Posts: 2,644
Quote:
Originally Posted by SPBanker View Post
And we take the holiday triple overtime VERY seriously!

Seriously, quite bad.
I am offering to come in and fix it for double overtime. (They may have to pay my trip back from japan, but hey, they are after all in the fly-business!)

Well, the rumor is that there was a large DDOS attack targeting chinese sites. And I guess any firm with businesses in china may also have been targeted. These attacks are very difficult to resist, and if there still is activity going on, it doesn't make any sense moving the servers back online.

Just speculating here, but if this is the case for AY, I am having a bit more patience with them.

Still, a company that sells their goods through a website must go above and beyond to make it work 24/7. I mean, if someone trashes your downtown store-front, you don't wait until after the holidays to fix it, right?
__________________
openflights
intuition is offline   Reply With Quote
Old Apr 7, 12, 5:53 am   #8
Ambassador: Finnair Plus
 
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Gold, Hyatt Diamond, Priority Club Plat Amb, FB Silver, Miles and Smiles Elite
Posts: 1,429
OK, now it works.
SPBanker is offline   Reply With Quote
Old Apr 7, 12, 9:44 am   #9
 
Join Date: Jan 2012
Location: HEL
Programs: BA Gld, AA Plt, A3 B, AY, SK, SPG/LeClub/IHG Plt, CC Gld, AX Plt, vihrešn magian kortti
Posts: 2,579
Correct, logging in now works.

However the campaign I'm targetting (Tokyo in Y or probably worse) returns error #66002.

Maybe more seasoned plussers are familiar what that might mean? Sold out or what?
remymartin is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 7:01 pm.




SEO by vBSEO ©2011, Crawlability, Inc.