Altaflyer

Did you enjoy the Gold Floor? I thought the staff at the one in Whistler were just incredible - speaking to guests in their native languages (not English or French) and taking the time to ensure EVERYTHING was perfect. I am ready to pay for this service now and well, generally I am not one to part with cash easily!

Make sure you leave enough time to use your free nights as they will still probably send these and the package to you after the 10th stay. Then in February a new package of goodies!

acysb87

[QUOTE=Altaflyer]Did you enjoy the Gold Floor?

Very much.Breakfast was very good.Assortment ,wonderful.
I too,will pay extra for this type of service.I find the staff to be extremely pleasant.Everytime.

I hope that Waterfront has some surprises as well.They are aware that I am there with Mrs.acysb87 on our anniversary.
Regardless,the Fairmont experience has been very positive.

Altaflyer

The Waterfront in Vancouver goes above and beyond standard Fairmont levels of service everyday so given it is a special occasion I can only imagine the lengths that they will go to. Let us know. Their attention to detail is incredible.

tiev

Was wondering if anyone still had the source code for amex platinum, if you do please PM it to me. I have an AMEX plat in the US, but they dont provide you with a code.

rajvar

rjbass

I am trying to join Fairmont's Presidents' Club online and it says:

If you were referred to this Presidents' Club registration process by Fairmont Hotels & Resorts or by one of our partners, and have a registration promotional code, please provide that code in the space below.

I'm afraid I'll miss out on something if I don't have a promotional code - any ideas or does anyone know what the promo code gets you?

Thanks!

oxfordjames

Hi

Did a search a found this This Thread its almost 2 years old now though.

Does anybody know up to date codes? Would sure be helpfull.

James

Altaflyer

You guys are new here but most Fairmont veterans are a wee bit peeved at the company at the moment so anything that sends business their way may not be something that people are keen on doing. Having said that, Promo codes are things you get from a credit card company or like when you get a card that offers "benefits" at Fairmont.

ukiechris

The AmEx Platinum code does not seem to be working any more.

r281

That's because they ended their agreement.

oxfordjames

I've been following the threads on here, think your signature says it all at the moment LOL

hotelsales

I think you should consider that the comments from "veteran" FPC members have all been about their "freebies" being taken away. Since when was the world ever "free"??? Last time I checked, companies had a right to change their programs to ensure they weren't in the "red". Has anyone ever thought that these programs are being ABUSED!!! As I've read several threads on the wasted energy of so many people who double up on coupons, all I have to say is you are all responsible for the decline of these programs by abusing the generosity of these companies!! I never thought I'd pay over $3.00 a gallon for gas either but that is just the way the world turns. I don't see many complaints that there isn't a "freebie" program with Four Seasons, Ritz Carlton, Mandarin Oriental, Peninsula, etc......why is it that everyone complains because their "scam" got caught and companies have wizened up to being taken by abusive travelers???? Believe me, hotel companies do recognize loyal customers....but they're not stupid either and also see abusers for who they are. The hotel programs like Starwood, Hilton, Hyatt, etc. are for companies that have 100s and 100s of hotels in their brand. For smaller TRUE high end hotel companies, they get hit by a higher loss margin with redemption of these certificates. Something has to give!!! And being an FPC member myself, I do see that it is only ONE certificate per visit. I think those who are complaining have utilized both an u/g and free night stay certificate at the same time....I would say the hotels have been overly generous to accommodate you all. What would you do if this was your company??? I doubt any of you were shareholders either!

MikeBOS

I would put it somewhat differently; it's more about having a competitive loyalty program than about freebies, at least for me. I think you're deceiving yourself if you think Fairmont can compete with Four Seasons, RC, MO and Peninsula. The quality of the product is not remotely comparable (with the possible exception of the Savoy in London). More realistically, at least in the US, their competition is Westin, JW Marriott, W, and other higher end, mainstream chains. All of those alternatives offer a much more compelling loyalty program than Fairmont does; if the quality of the product is basically the same (which it is, for the most part, or even slightly worse for Fairmont than some of the others), then the loyalty program becomes the swing issue.

In my case, I have approximately 40 stays YTD. Under the old Fairmont program, about 25 would have been with Fairmont. Under the new one, only 6 were. My average spend per night is around $400 with meals, and my average stay is probably 2 nights. So Fairmont lost $15,200 in revenue from me, of which more than half is truly lost (nights when the hotels were not full and they did not sell the room I would have taken to someone else). Let's call it $7500. They "saved", at most, $500 (value of 2 nights * likelihood those nights displace paid stays, $500 * 2 * .5) by cutting the program. So the net loss is something like $7000. The math seems pretty obvious to me.

Cascadia

You did not read the posts close enough. It was the lack of notice about the changes that pissed everyone off.

By the way I was a share holder of Fairmont and still have an interest in Legacy Hotels.

Since the changes I have also spent about $15,000 less. The Prince does not care because he is getting my business from FS anyway.

fly-yul

The rules in the past and the current rules allow for the double dip with the certificates.

As another poster has said, FPC had the right to change the rules. But it was a horrible PR move to change the rules mid-year. People had made decisions to stay at Fairmont with the goal of qualifying for a certain published benefit. I think you can understand how those people felt deceived.