FPC Benefit Clarification re: Spa discount
#1
Original Poster
Join Date: May 2011
Posts: 5
FPC Benefit Clarification re: Spa discount
Wife and other family members are going to spend a day (and likely an obscene amount of money) at the Fairmont Sonoma Spa, but won't be staying there. Under the FPC (base) member benefits, it says that there is a 10% discount for spa treatments. When wife reserved all the day's activities, she was told that the discount was available only if she were staying at the hotel. I don't see that as a restriction when I visit the Fairmont site and look at the FPC benefits page. Can anyone provide any insight? Thanks for the help.
#2
Join Date: Nov 2004
Location: yyj
Programs: Alaska Airlines MVP, Fairmont FPC Platinum, Starwood Gold, Hilton Gold
Posts: 755
Wife and other family members are going to spend a day (and likely an obscene amount of money) at the Fairmont Sonoma Spa, but won't be staying there. Under the FPC (base) member benefits, it says that there is a 10% discount for spa treatments. When wife reserved all the day's activities, she was told that the discount was available only if she were staying at the hotel. I don't see that as a restriction when I visit the Fairmont site and look at the FPC benefits page. Can anyone provide any insight? Thanks for the help.
#4
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
In my experience, such as the Spa Without Walls in Hawaii.. and Spa Kea Lani in Wailea..
Both hotels honored the 10% off.. but I was staying at the hotel at the time.
Both hotels honored the 10% off.. but I was staying at the hotel at the time.
#5
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,642
#6
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
If you are solely wanting to apply the spa certificates, call the spa and check.. but I've never had problems getting exceptions with the certs.. i.e. Nicks Fishmarket at Kea Lani, the cert specifically discludes, but I've eaten at Nicks every trip we've been.^