Fairmont Dubai
Mar 22, 2010, 11:12 am
#46
Join Date: Apr 2003
Location: San Francisco, CA
Programs: UA Gold, Fairmont Platinum, IHG Platinum
Posts: 16
I'm going to Dubai in early April and was planning on staying at the Fairmont in a Gold room. I wanted to understand the complimentary transfer process and have emailed the hotel twice over a period of a week and a half. Once to the typical address and then a second time to an address provided by the FPC Platinum desk. Neither has generated a reply so I phoned again last week and the Platinum desk actually connected me to the Gold Floor Concierge on site.
The lady was pleasant and took my details for my arrival transfer but I had a few questions, wanted a rollaway, had asked about sightseeing, etc. She promised to email me back with answers and it's been another 5 days. What the heck?
I phoned Platinum FPC again and was given the FPC Manager's contact's email there and I still haven't heard from her! Anyone know why it's so difficult to get a response from this property lately? The reviews have been overall good but I'm a bit nervous if they won't even acknowledge a Platinum member especially once I have spoken with them.
Thoughts? Thanks.
The lady was pleasant and took my details for my arrival transfer but I had a few questions, wanted a rollaway, had asked about sightseeing, etc. She promised to email me back with answers and it's been another 5 days. What the heck?
I phoned Platinum FPC again and was given the FPC Manager's contact's email there and I still haven't heard from her! Anyone know why it's so difficult to get a response from this property lately? The reviews have been overall good but I'm a bit nervous if they won't even acknowledge a Platinum member especially once I have spoken with them.
Thoughts? Thanks.
Mar 22, 2010, 11:29 am
#47
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Mar 22, 2010, 11:58 am
#48
Join Date: May 1999
Location: YEG
Posts: 1,578
I stayed at the Fairmont Dubai one night last December. I did not know that they do complimentary Airport transfers.
The property is very nice and the room is very good. i have no idea about service as i only spent few hours in the hotel ( arrived mid night, checkout 9 am). if you are looking for exceptional stay in Dubai stay at the Madinat Jumeirah, specifically at Dar Al Masyaf Hotel. all i can say is you are going to experience something different, very different. if you are AMEX Cen or Plat card holder book through them to get some good benefits.
Enjoy Dubai.
The property is very nice and the room is very good. i have no idea about service as i only spent few hours in the hotel ( arrived mid night, checkout 9 am). if you are looking for exceptional stay in Dubai stay at the Madinat Jumeirah, specifically at Dar Al Masyaf Hotel. all i can say is you are going to experience something different, very different. if you are AMEX Cen or Plat card holder book through them to get some good benefits.
Enjoy Dubai.
Mar 22, 2010, 12:19 pm
#49
Join Date: Nov 2004
Location: yyj
Programs: Alaska Airlines MVP, Fairmont FPC Platinum, Starwood Gold, Hilton Gold
Posts: 755
The airport transfer is included on the Gold Floor. Nice service. There is a Fairmont desk right outside of customs that you go to.
You will love the gold floor. Open bar and excellent buffet breakfast. The service is fantastic. Good property for f & b in the restaurants. I like the pools too. Just order your drinks before prayer call. The service shuts down during that time.
You will love the gold floor. Open bar and excellent buffet breakfast. The service is fantastic. Good property for f & b in the restaurants. I like the pools too. Just order your drinks before prayer call. The service shuts down during that time.
Sep 26, 2011, 5:40 am
#50
Join Date: Mar 2004
Location: boston, ma, usa
Posts: 220
I stayed at the fairmont dubai this past week for 2 nights. I used a suite upgrade at check in and the nice check in agent let me have a 2 bedroom suite since I was with a friend and had requested two beds and non of the normal upgrade suites have two beds.
The property is very nice. We had sushi on the first night in the restaurant on the second floor that was phenomenal. The pool area looked really nice from my window but i never got home by 10pm in time to use the pool.
The sports bar sadly didn't have ESPN so no NFL games were to be had but the bartender said they were working on getting it.
Aside from that, the service was very good, the property was very beautiful. Can't really complain about anything in a quick 2 night stay.
The property is very nice. We had sushi on the first night in the restaurant on the second floor that was phenomenal. The pool area looked really nice from my window but i never got home by 10pm in time to use the pool.
The sports bar sadly didn't have ESPN so no NFL games were to be had but the bartender said they were working on getting it.
Aside from that, the service was very good, the property was very beautiful. Can't really complain about anything in a quick 2 night stay.
Jan 24, 2012, 6:51 am
#51
Join Date: Aug 2011
Posts: 31
Anyone been to the Sushi restaurant in this hotel - was thinking of going there but when I emailed them for Menu/Pricing they said that it was not available by email and I would have to come and see it in person...
Very unusual and I was thinking of burning a Presidents Club $$ Voucher there from a recent promotion.
Hardly going to consider it unless anyone here can vouch for quality and value...?
Thanks
Very unusual and I was thinking of burning a Presidents Club $$ Voucher there from a recent promotion.
Hardly going to consider it unless anyone here can vouch for quality and value...?
Thanks
Feb 8, 2012, 5:45 am
#52
Join Date: Mar 2004
Location: boston, ma, usa
Posts: 220
Anyone been to the Sushi restaurant in this hotel - was thinking of going there but when I emailed them for Menu/Pricing they said that it was not available by email and I would have to come and see it in person...
Very unusual and I was thinking of burning a Presidents Club $$ Voucher there from a recent promotion.
Hardly going to consider it unless anyone here can vouch for quality and value...?
Thanks
Very unusual and I was thinking of burning a Presidents Club $$ Voucher there from a recent promotion.
Hardly going to consider it unless anyone here can vouch for quality and value...?
Thanks
Jan 26, 2014, 6:23 pm
#53
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
My wife, my 18 yr old daughter, and I are considering staying at this hotel when We stay in Dubai for 6 nights, in mid-March.
I am a FPC Platinum member. So, I can check in early on day of arrival (at 7 am at DXB) - perhaps 9 AM?
I see that there is a free transportation provided by the hotel between the airport and the hotel.
We are considering upgrading from a standard room to a suite, using the suite upgrade certificate. I want lounge access - for a fee for at least $150/night for 2 (I have not got an answer if there is an extra fee over and above that for our daughter), we can get it (whether it is worth that amount, I would like to ask the forum).
Has anyone stayed at this hotel, since the date of the last post? What are your thoughts about this hotel?
How would one compare this hotel to the Conrad Hotel, which is across the street, and which is the other hotel I am considering staying at?
I am a FPC Platinum member. So, I can check in early on day of arrival (at 7 am at DXB) - perhaps 9 AM?
I see that there is a free transportation provided by the hotel between the airport and the hotel.
We are considering upgrading from a standard room to a suite, using the suite upgrade certificate. I want lounge access - for a fee for at least $150/night for 2 (I have not got an answer if there is an extra fee over and above that for our daughter), we can get it (whether it is worth that amount, I would like to ask the forum).
Has anyone stayed at this hotel, since the date of the last post? What are your thoughts about this hotel?
How would one compare this hotel to the Conrad Hotel, which is across the street, and which is the other hotel I am considering staying at?
Jan 26, 2014, 7:25 pm
#54
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
My wife, my 18 yr old daughter, and I are considering staying at this hotel when We stay in Dubai for 6 nights, in mid-March.
I am a FPC Platinum member. So, I can check in early on day of arrival (at 7 am at DXB) - perhaps 9 AM?
I see that there is a free transportation provided by the hotel between the airport and the hotel.
We are considering upgrading from a standard room to a suite, using the suite upgrade certificate. I want lounge access - for a fee for at least $150/night for 2 (I have not got an answer if there is an extra fee over and above that for our daughter), we can get it (whether it is worth that amount, I would like to ask the forum).
Has anyone stayed at this hotel, since the date of the last post? What are your thoughts about this hotel?
How would one compare this hotel to the Conrad Hotel, which is across the street, and which is the other hotel I am considering staying at?
I am a FPC Platinum member. So, I can check in early on day of arrival (at 7 am at DXB) - perhaps 9 AM?
I see that there is a free transportation provided by the hotel between the airport and the hotel.
We are considering upgrading from a standard room to a suite, using the suite upgrade certificate. I want lounge access - for a fee for at least $150/night for 2 (I have not got an answer if there is an extra fee over and above that for our daughter), we can get it (whether it is worth that amount, I would like to ask the forum).
Has anyone stayed at this hotel, since the date of the last post? What are your thoughts about this hotel?
How would one compare this hotel to the Conrad Hotel, which is across the street, and which is the other hotel I am considering staying at?
The hotels stand right next to each other - just a minute or so walk apart. Conrad is literally brand new & Fairmont is 10-12 years old so facilities & rooms will vary accordingly. Friday Brunch at Fairmont is rather good.
Jan 26, 2014, 7:52 pm
#55
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
Thank you. Have you yourself seen or stayed at both hotels? Besides the difference ages of the 2 hotels, what else can you say when comparing these 2 hotels?
Jan 27, 2014, 7:34 am
#56
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
I have been inside both but stayed at neither. I drive right past them every day. If you like new then Conrad is just that. Traditional but new. It also has a (reported by friends) very nice Marco Pierre White steak house on site but you could visit that whichever property you picked. Service in Fairmont is great. As mentioned Brunch is a winner on Fridays but again you could visit that from Conrad. The Fairmont is probably due a refurbishment soon but is well maintained. Suggest checking out trip advisor for other views & pics. Also have a look at the Hilton forum for more on Conrad. Good luck!
Mar 12, 2014, 2:45 pm
#57
Join Date: Sep 2000
Location: Ottawa, Ontario, Canada
Programs: Aeroplan SE AND 1MM, HHonors Gold, Marriott Bonvoy Platinum , L'Accor Platinum
Posts: 9,580
The airport transfer is included on the Gold Floor. Nice service. There is a Fairmont desk right outside of customs that you go to.
You will love the gold floor. Open bar and excellent buffet breakfast. The service is fantastic. Good property for f & b in the restaurants. I like the pools too. Just order your drinks before prayer call. The service shuts down during that time.
You will love the gold floor. Open bar and excellent buffet breakfast. The service is fantastic. Good property for f & b in the restaurants. I like the pools too. Just order your drinks before prayer call. The service shuts down during that time.
Mar 15, 2014, 12:24 pm
#58
Join Date: Mar 2006
Location: (SJC)
Posts: 2,198
Or EK / EY biz and first customers get complimentary shuttle service.
Or that a taxi won't be more that $15 to the fm
Mar 15, 2014, 8:42 pm
#59
Join Date: Dec 2012
Location: Vancouver, BC
Programs: Marco Polo Gold, SPG Gold, Fairmont Platinum, Hilton Honors Gold, Kimpton Inner Circle Elite
Posts: 13
Stayed at this property last October and had a great time. The property is older (10 years or so) but the service is great. The pool is beautiful and it was lovely to watch the sun rise from the pool since due to jet lag we were up at around 4am!
The Conrad is right next door and is a brand new hotel but I wouldn't necessarily stay there. I love the Fairmont service and as a platinum member we had great treatment at this property. Would stay here again if I was in Dubai...
The Conrad is right next door and is a brand new hotel but I wouldn't necessarily stay there. I love the Fairmont service and as a platinum member we had great treatment at this property. Would stay here again if I was in Dubai...