The Fairmont Banff Springs
#317
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Currently booked this Saturday morning at 10:20 am tee time. The golf course is only opened until October 10th, 2013. I can feel the chill of snow coming in the air.
#318
Join Date: Mar 2003
Posts: 9,740
AM, quick question as I know you use this package the most. I am looking at BS in December, and I can get a normal rate for 309 a night, or the Escape package for 609 a night. Will be paying one night, and using free night cert for the other night. The wording of the Escape package is slightly confusing. If I book 1 night on escape package, do i get 2 treatments (1 per adult), or 1 treatment (1 per night)?
Thanks
Thanks
It used to be that you could get any (60 minute long) massage on the package. Last time I was on the package, it was only the $179 massages (i.e., the most basic ones) that were eligible; if you wanted to have, say, a mountain stone massage, you had to pay the difference between the list price for the massage and $179.
All in all, I find that the package isn't as good of a deal as it once was, although it is still better than doing things individually.
#319
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Note that on the Escape to Willowstream package, the hotel has been cracking down lately on what spa treatments are included in the package.
It used to be that you could get any (60 minute long) massage on the package. Last time I was on the package, it was only the $179 massages (i.e., the most basic ones) that were eligible; if you wanted to have, say, a mountain stone massage, you had to pay the difference between the list price for the massage and $179.
All in all, I find that the package isn't as good of a deal as it once was, although it is still better than doing things individually.
It used to be that you could get any (60 minute long) massage on the package. Last time I was on the package, it was only the $179 massages (i.e., the most basic ones) that were eligible; if you wanted to have, say, a mountain stone massage, you had to pay the difference between the list price for the massage and $179.
All in all, I find that the package isn't as good of a deal as it once was, although it is still better than doing things individually.
The bottom line is this value is their loss leaders and gives the most amount of savings. BSH uses this package to keep their spa busy, and it is an excellent value. Basically the more you pay, the more you save. An amazing experience if you do a 5 night stay and have 6 massages between you and yours.
#320
Join Date: Mar 2003
Posts: 9,740
The first time we were made aware of the changes was last November. All of our stays before then were, essentially "get any massage that you want."
I'm not necessarily arguing that point.
I do, however, feel that is it a bit of a "big deal"* to advertise the following:
(Source: http://www.fairmont.com/banff-spring...willow-stream/)
and not mention in the advert that the "choice" for the spa treatment is somewhat price limited, unless you want to pay a surcharge.
What's next? For the package to include "gourmet breakfast daily" but tack on a surcharge if you want the breakfast to include an egg?
*Actually, I think that it is poor form, but the Banff Springs has never struck me as the kind of place that really cares too much about what its paying customers think, so long as its reputation remains intact.
I do, however, feel that is it a bit of a "big deal"* to advertise the following:
Package Includes:
•One night room accommodation
•Self parking
•Choice of one select Willow Stream spa treatment per adult, per night
•Gourmet breakfast daily
•Spa and Breakfast Gratuities
•One night room accommodation
•Self parking
•Choice of one select Willow Stream spa treatment per adult, per night
•Gourmet breakfast daily
•Spa and Breakfast Gratuities
and not mention in the advert that the "choice" for the spa treatment is somewhat price limited, unless you want to pay a surcharge.
What's next? For the package to include "gourmet breakfast daily" but tack on a surcharge if you want the breakfast to include an egg?
*Actually, I think that it is poor form, but the Banff Springs has never struck me as the kind of place that really cares too much about what its paying customers think, so long as its reputation remains intact.
#321
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
You make some good points..
I'm just used to the package offering relaxation massages or equivalents but paying for an upgrade if I want. Nice thing is that the gratuities are always included so that's a chunk of change.
We used this package probably 20+ times since it was introduced. The self parking has always baffled me, why not just offer valet? But I guess then the gratuity all inclusive would be problematic. I like the buffet breakfast included as I believe the cost is $32 pp or $29 pp.. I usually upgrade and pay the difference for Saturday and/or Sunday brunch. Makes the hit on the cost of brunch more bearable.
I'm just used to the package offering relaxation massages or equivalents but paying for an upgrade if I want. Nice thing is that the gratuities are always included so that's a chunk of change.
We used this package probably 20+ times since it was introduced. The self parking has always baffled me, why not just offer valet? But I guess then the gratuity all inclusive would be problematic. I like the buffet breakfast included as I believe the cost is $32 pp or $29 pp.. I usually upgrade and pay the difference for Saturday and/or Sunday brunch. Makes the hit on the cost of brunch more bearable.
#322
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,729
When you book a package that includes a massage, how do they work out the cost on the RMT receipt for Insurance/Income Tax? Is the receipted amount for the menu price of the treatment, or is there some formula for determining how much of the package price is apportioned to the massage treatment?
#323
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
When you book a package that includes a massage, how do they work out the cost on the RMT receipt for Insurance/Income Tax? Is the receipted amount for the menu price of the treatment, or is there some formula for determining how much of the package price is apportioned to the massage treatment?
#324
Join Date: Jan 2010
Location: YYC
Programs: Aeroplan E50K, Marriott Titanium/Lifetime Platinum, Accor Diamond
Posts: 274
This is actually incorrect. I have booked this package multiple times and the massage receipt for insurance purposes is actually discounted, unfortunately, I don't remember by how much. I actually just booked this package again a few weeks ago and when speaking with the spa to book the massages, they also informed me that a discounted amount would show up on the receipt - I'm thinking it was in the $100-120 range.
#326
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
#327
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
This is actually incorrect. I have booked this package multiple times and the massage receipt for insurance purposes is actually discounted, unfortunately, I don't remember by how much. I actually just booked this package again a few weeks ago and when speaking with the spa to book the massages, they also informed me that a discounted amount would show up on the receipt - I'm thinking it was in the $100-120 range.
#328
Join Date: Mar 2003
Posts: 9,740
Does anyone have any experience with the Gold Floor breakfast at Banff?
What are the usual offerings? How does it compare to, say, the Gold Floor breakfast at Lake Louise*?
* Which is, typically, on a 3 day rotation. One day is pancakes with sausage and bacon, another day is creamed scrambled eggs** with bacon (or the like), and the third day is french toast and bacon (or the like). The pancakes and french toast are either paired with quiches or roasted tomatoes, I can't recall exactly. On all days, there's a lot of fruit, bread, pastries, and so on to choose from. I'm really just interested in what Banff's Gold Floor hot breakfast offerings are.
** Which I find to be horrible, by the way.
What are the usual offerings? How does it compare to, say, the Gold Floor breakfast at Lake Louise*?
* Which is, typically, on a 3 day rotation. One day is pancakes with sausage and bacon, another day is creamed scrambled eggs** with bacon (or the like), and the third day is french toast and bacon (or the like). The pancakes and french toast are either paired with quiches or roasted tomatoes, I can't recall exactly. On all days, there's a lot of fruit, bread, pastries, and so on to choose from. I'm really just interested in what Banff's Gold Floor hot breakfast offerings are.
** Which I find to be horrible, by the way.
#329
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,766
AM - I went to Costco last night and bought the Fairmont certificates. It says it can be used for room rate only. I am a little confused - can i use this for anything on my bill (ie food and beverage), or only for the room price?
#330
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Rooms and packages. They redeemed 3 per night without checking on the rate and credited the room. Some of the nights were below the $300 threshold. No problem, they'll take the certificates 3 per night and offset any room charges. But they won't take more than 3 certificates per night as I've tried.