20% Discount on LifeExperiences.ca until Feb 13/17
Jun 19, 2017, 9:08 am
#16
Original Poster
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,731
I sent an e-mail off to Life Experiences and got this reply...
Thank you for contacting Life Experiences.
I sincerely apologize for any frustration this may be causing. At this time our Getaways category has been removed from the Life Experiences site while we complete negotiations with the Travel Industry Council. All previously purchased Getaway certificates will still be honoured at the establishment itself, but we have discontinued purchase of new certificates at this time. We hope to have negotiations completed soon so we may offer certificates for the Fairmont Hotels again. I hope this helps!
If you have any additional questions, please don't hesitate to contact us. Have a wonderful day!
I sincerely apologize for any frustration this may be causing. At this time our Getaways category has been removed from the Life Experiences site while we complete negotiations with the Travel Industry Council. All previously purchased Getaway certificates will still be honoured at the establishment itself, but we have discontinued purchase of new certificates at this time. We hope to have negotiations completed soon so we may offer certificates for the Fairmont Hotels again. I hope this helps!
If you have any additional questions, please don't hesitate to contact us. Have a wonderful day!
Jun 19, 2017, 9:47 am
#17
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
Jun 21, 2017, 1:48 pm
#18
Join Date: Aug 2011
Location: Montreal, QC
Programs: Fairmont Platinum, SPG & Marriott Platinum, HHonors Diamond & AC 25K
Posts: 3
I do not believe it is coming back. I had purchased a huge amount two weeks ago and I still had $3000 to transfer to Fairmont GC when they removed it from the website. Life Experience told me it could be back but Fairmont Hotel Macdonald told me they had a meeting to announce they wouldn't be part of that site anymore except for golf. I contacted Costco, they refunded me and removed the mention of the fairmont GC on their website listing for Life Experience.
Jun 21, 2017, 6:15 pm
#19
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,835
What about the Lifeexperiences certificates bought before Fairmont was removed? No longer valid for Fairmont stays? 
That does not seem right.
That does not seem right.
Jun 21, 2017, 7:31 pm
#20
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
Jun 22, 2017, 5:19 am
#21
Original Poster
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,731
If that's not good enough assurance, instead of just speculating and complaining that your certificates are not valid, it's pretty easy to send an e-mail to the hotel and get their confirmation directly.
I sent a note off to the Chateau Lake Louise last night, and within a couple of hours, got a confirmation from the Guest Services Supervisor that my "Life Experience gift cards will still be honored".
***Edited to add the following:
Received a reply from the Banff Springs:
Thank you for your enquiry. I have checked and we do still certainly accept the dollar amount Life Experience gift cards. You would just need to present any cards you have at check in. So we may note it on your booking, how many cards are you looking at applying? What dates are you staying? Do you have a confirmation number for your booking?
Last edited by CanadaDH; Jun 22, 2017 at 6:51 pm
Jun 23, 2017, 3:05 pm
#22
Join Date: Jan 2010
Location: YYC
Programs: Aeroplan E50K, Marriott Titanium/Lifetime Platinum, Accor Diamond
Posts: 274
I bought $1K worth of Life Experience gift cards off of Costco.ca probably two months ago. Since these weren't purchased directly from the Life Experiences website denoting specific use at Fairmonts, I'm wondering if these could still be used for an upcoming stay at the BSH in a few weeks which is why these were purchased in the first place?
Jun 23, 2017, 3:20 pm
#23
Join Date: Aug 2010
Location: YUL
Programs: AC*E
Posts: 779
I bought $1K worth of Life Experience gift cards off of Costco.ca probably two months ago. Since these weren't purchased directly from the Life Experiences website denoting specific use at Fairmonts, I'm wondering if these could still be used for an upcoming stay at the BSH in a few weeks which is why these were purchased in the first place?
Jun 23, 2017, 6:39 pm
#24
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
I bought $1K worth of Life Experience gift cards off of Costco.ca probably two months ago. Since these weren't purchased directly from the Life Experiences website denoting specific use at Fairmonts, I'm wondering if these could still be used for an upcoming stay at the BSH in a few weeks which is why these were purchased in the first place?
Jun 27, 2017, 6:21 pm
#25
Join Date: Jan 2010
Location: YYC
Programs: Aeroplan E50K, Marriott Titanium/Lifetime Platinum, Accor Diamond
Posts: 274
I guess that was my bad as I didn't realize that you had to convert them on the lifeexperiences.ca website. The good news is that I was able to get a full refund from Costco. Given that I plan to play a round of golf at BSH I will probably repurchase a couple of hundred worth of the Banff golf gift cards that are still on the website.
Jun 27, 2017, 8:12 pm
#26
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
I found this one interesting. You can get a $50 certificate for the Fairmont Chateau Whistler, and the copy on lifeexperiences.ca says "Use your LifeExperiences gift card or this certificate towards your stay at this venue." I wonder if that means you can use these for the hotel? (Other locations say "towards your green fees" or "towards services".)
Sep 10, 2017, 12:57 am
#27
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
Is this because too many people using/abusing the deal led to killing the deal ?
Sep 10, 2017, 7:30 am
#28
Original Poster
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,731
We can only speculate. But when I redeemed a stack of 10 LE certs at Banff last month, the front desk agent (who had no problem redeeming them) asked me "are these from Costco?". I guess the deal became popular.
Sep 19, 2017, 1:14 pm
#29
Join Date: Nov 2014
Location: Somewhere
Posts: 1,178
It looks like you can buy Fairmont gift certificates again on lifeexperiences.ca. I wonder if you can still redeem gc bought thru Costco though.
http://www.lifeexperiences.ca/produc...5&product=2402
http://www.lifeexperiences.ca/produc...5&product=2402
Sep 19, 2017, 2:13 pm
#30
Join Date: Aug 2012
Location: Los Angeles
Programs: Everything
Posts: 129
If I am a Costco member in the US, can I shop at Costco.ca or at a Canada-based warehouse?