Fairmont Chase Signature Card
Nov 13, 2013, 2:58 pm
#661
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Stupid question, maybe
I looked on chase, and on fairmont, and scanned through some of the pages here, but must have missed this...
I've used the free nights and free upgrades, and free breakfast, etc, but how do I use the points I'v earned?
Is there a chart that shows what I get for my points?
Thank you.
I've used the free nights and free upgrades, and free breakfast, etc, but how do I use the points I'v earned?
Is there a chart that shows what I get for my points?
Thank you.
Nov 13, 2013, 3:01 pm
#662
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I looked on chase, and on fairmont, and scanned through some of the pages here, but must have missed this...
I've used the free nights and free upgrades, and free breakfast, etc, but how do I use the points I'v earned?
Is there a chart that shows what I get for my points?
Thank you.
I've used the free nights and free upgrades, and free breakfast, etc, but how do I use the points I'v earned?
Is there a chart that shows what I get for my points?
Thank you.
Nov 13, 2013, 3:09 pm
#663
Join Date: Oct 2013
Location: Sonoma County, CA
Programs: Bonvoy P, HHonors Dia, Hyatt Disc, FPC, Alaskan, Hawaiian, AA, United, Elevate, Amex
Posts: 192
Thanks. I knew I'd seen it before. I didn't log in to chase when I looked there, this time.
Nov 13, 2013, 9:34 pm
#664
Join Date: May 2012
Posts: 728
once you meet min spend how long before the two free night certs are awarded?
Nov 13, 2013, 9:56 pm
#665
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
From the Fairmont-Chase T&Cs:
"Stay certificates may not be redeemed for, or used as credit towards, Fairmont Gold Rooms or Suites. Stay certificates may be used in conjunction with Fairmont President’s Club Platinum Room or Suite Upgrade Certificates but may not be used in conjunction with a Fairmont President’s Club Premier Complimentary Third Night certificate or any other
Fairmont or third-party promotions or packages." (Emphasis added.)
"Stay certificates may not be redeemed for, or used as credit towards, Fairmont Gold Rooms or Suites. Stay certificates may be used in conjunction with Fairmont President’s Club Platinum Room or Suite Upgrade Certificates but may not be used in conjunction with a Fairmont President’s Club Premier Complimentary Third Night certificate or any other
Fairmont or third-party promotions or packages." (Emphasis added.)
Nov 14, 2013, 3:08 pm
#666
Join Date: Jun 2009
Programs: Starwood Gold, Amex Plat, Hyatt Diamond, Hilton Diamond, Fairmont Plat
Posts: 58
Should every Fairmont Visa card holder receive 4X$25 dining credits and 1 Gold Floor Upgrade certificate upon the visa card renewal with annual fee paid?
Thanks.
Thanks.
Like everything about Fairmont, the process was flaky but worked out in the end.
On my anniversary date or the day before, the certs from when I got the card ($200 dining, 3 gold floors) disappeared from my account, correctly. The next day, however, no new certs appeared.
A few days later (I think) they still hadn't posted so I called Fairmont. I got the $100 dining certs and gold floor cert to post. The person on the phone apologized, insisting that they should have posted on March 1 (whatever). I hadn't used some of the of gold floor upgrade coupons, and she extended them a few months.
She said that the free night cert wouldn't post until 3 weeks after my anniversary date. It ended up posting about 2 weeks after the date.
My credit card annual fee didn't post until 3 weeks after the anniversary date.
On my anniversary date or the day before, the certs from when I got the card ($200 dining, 3 gold floors) disappeared from my account, correctly. The next day, however, no new certs appeared.
A few days later (I think) they still hadn't posted so I called Fairmont. I got the $100 dining certs and gold floor cert to post. The person on the phone apologized, insisting that they should have posted on March 1 (whatever). I hadn't used some of the of gold floor upgrade coupons, and she extended them a few months.
She said that the free night cert wouldn't post until 3 weeks after my anniversary date. It ended up posting about 2 weeks after the date.
My credit card annual fee didn't post until 3 weeks after the anniversary date.
Nov 17, 2013, 7:17 pm
#667
Join Date: Oct 2002
Location: NYC
Programs: DL Plat, 1 MM; SPG LT Plat (RIP); Marriott LT Titanium; Fairmont Plat (RIP), DL Kryptonium Medallion
Posts: 1,791
The number of dining coupons may depend on Elite status: Plats should get $100 but I think Premiers (which may include the people who are Premier only because of having the card) may get $50.
Nov 18, 2013, 2:59 pm
#668
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
That´s contrary to my understanding. Afaik only existing Premier/Platinum members get the Gold upgrade cert as an additional benefit when signing up - and I´m not 100% sure whether that is a permanent offer or whether it was only part of the introductory offer when the card was launched. In any case, I don´t think base FPC members would get the Gold upgrade cert when applying for the CC.
Nov 18, 2013, 3:15 pm
#669
Join Date: Mar 2006
Location: (SJC)
Posts: 2,198
That´s contrary to my understanding. Afaik only existing Premier/Platinum members get the Gold upgrade cert as an additional benefit when signing up - and I´m not 100% sure whether that is a permanent offer or whether it was only part of the introductory offer when the card was launched. In any case, I don´t think base FPC members would get the Gold upgrade cert when applying for the CC.
For example, a Premier (from VISA Card holding) or Platinum from (AMEX/LS/Promo) that do not earn the required stay credits, but keep status, do NOT get the the gold/dining.
If you have enough stays, you earn, per terms.
Nov 18, 2013, 3:20 pm
#670
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Card members renewing annually, can "EARN" gold/dining certificates based on prior year's stay/night status. NOT based on level of membership.
For example, a Premier (from VISA Card holding) or Platinum from (AMEX/LS/Promo) that do not earn the required stay credits, but keep status, do NOT get the the gold/dining.
If you have enough stays, you earn, per terms.
For example, a Premier (from VISA Card holding) or Platinum from (AMEX/LS/Promo) that do not earn the required stay credits, but keep status, do NOT get the the gold/dining.
If you have enough stays, you earn, per terms.
Nov 18, 2013, 3:44 pm
#671
Join Date: Mar 2006
Location: (SJC)
Posts: 2,198
Nov 18, 2013, 3:50 pm
#672
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Jasper, please refer to this post for more info: http://www.flyertalk.com/forum/20871560-post514.html
Nov 18, 2013, 3:52 pm
#673
Join Date: Mar 2006
Location: (SJC)
Posts: 2,198
If you have status via another method, you forfeit these bonus certs.
And yes the wording is very vague. I had to speak with the FHRI rep to get clarification.
Nov 29, 2013, 4:56 pm
#674
Join Date: Feb 2013
Posts: 32
Does anyone know if you get 4 x $25 breakfast certs on annual renewal? Or is that just a sign on bonus?
Dec 6, 2013, 12:45 am
#675
Join Date: Nov 2012
Posts: 31
2 free night certificate details and Lounge locations
I tried to use my 2 free night certificates that I got when I spent $1000 with my Fairmont Visa. There was no availability and they said it was only good for a standard Fairmont room and I could not use it toward credit for an available upgraded View room. The terms and conditions only said that the certificate could not be used as credit toward a Gold room.
Has anyone ever used their certificates as credit toward an upgraded room when the standard room was not available?
Any insights regarding this might help me get the room I want.
One of the extra perks of this card is Lounge club access. Does anyone know of a link to show the lounges that are in this program or are all airline business class/first class lounges on the list.
Thanks, Rick
Has anyone ever used their certificates as credit toward an upgraded room when the standard room was not available?
Any insights regarding this might help me get the room I want.
One of the extra perks of this card is Lounge club access. Does anyone know of a link to show the lounges that are in this program or are all airline business class/first class lounges on the list.
Thanks, Rick