Jasper2009

That list should include all the black-out dates until the end of the membership year (Feb. 28, 2017).

So if those dates in Feb. aren't listed, I'd assume they aren't blacked out (though no guarantee).

You generally need availability in the "Fairmont room" category to use a free night cert. (The two rooms you list are higher room categories).

Though it never hurts to contact FPC or the hotel directly and see whether they'll redeem your free night certs.

TTT103

I am concerned about clawbacks, as the $95 is a small price to pay for a night at The Plaza. However, that does not sound like it would be an issue. I already booked my stay, but it's not until March. I have until Dec. 10th to cancel the credit card.

Preacher7

Met the minimum spend for the 2 free nights. Now I have 3000 Fairmont points, supposedly. I can't see them anywhere on my Fairmont account. I see the certificates, but not the points. Where would I see them?

Assuming that I can somehow access them, how do I go about redeeming them for a gift certificate on the Fairmont site? I also can't seem to find that option. Thanks so much for your help with this noob!

Finkface

They are not traditional hotel points the way that other hotel programs work. It is a Chase program. The points are in your Chase account, not in your FPC account. Log in to your Chase Fairmont CC account and there is a link just to the right of your credit limit that says: Fairmont® rewards See balance. Click on that and it will give you the options to view your rewards balance or the Redeem Awards link.

The 2 free night certificates, however, will be in your Fairmont FPC account under 'my certificates" as you already know.

bayareas

When do Fairmont issue 2 free night certificates after meeting spending requirement ?
I met spending requirement on 11/13 , but no certificates yet .

Preacher7

Thanks so much for this! I totally see the points now, and the redemption options. You were a great help, and I really appreciate it!

Brendan

Given this announcement I shall seriously consider signing up for this Visa in January, after 2x for Shopping Small with Amex ends. So I can get Plat bennies for 2017 (thru Feb. 2018) + whatever they give me thru Feb. 2019 before I close the card in Jan./Feb. 2018.

uclacolumbiaunc

Can the welcome bonus 2 free nights be used if the lowest room category is not available for sale?

I mean, if at Fairmont Lake Louise, the cheapest room available is a Lake View room, but not the lower category Mtn View room, can I still use the certificate?

Jasper2009

Unfortunately, no.

And just FYI: The "Fairmont Mountain View room" is not the lowest room category at CLL. There is a "Fairmont room" (no view) at this property.

TTT103

My annual renewal date is in October, and I had planned to book a Chase Free Night room for November of 2017. Fairmont won't permit the booking until they can see the certificate in my account. I was hoping they would let me book with the caveat that if my certificate should not show up for some reason, I would be charged the regular room rate. However, that is not the case. I was looking at the Savoy, and waiting until October for my night to post will result in zero availability at the Savoy due to their limitation on the number of free rooms they accept during a given month. Has anyone else run into this situation.

My plan was to use the Chase free night, pay for three nights, and receive the fourth night free (Citi Prestige), but I may need to rethink this.

I was not going to renew the card this year, but decided to give it one more year.

stephem

I had an odd conversation with reservations when redeeming my 2 free night certs for CLL. The agent saw I already had a suite under the PSKI rate for 4 nights and I was calling to add 2 free nights in a base room plus the remaining 2 base room nights w the PSKI rate (effectively a suite for the adults and the room for our kids). It worked out in the end, but she insisted we had to change the name on the suite reservation to my wife and only then could I do this. She insisted "the free night certificates are not transferable." Huh, wasnt trying to transfer it, just book two separate rooms (a suite and a base room) that my immediate family would occupy. Not sure it matters who's name is where, I guess when I check in I can probably get them changed back to both being in my name.

BTW- thanks for the pointer on where to see points from CC spend on the card....

mahasamatman

<never mind>

Erasmus

While I've no personal experience with the Savoy, I have always been able to book a Fairmont room at rack rate and then have FPC swap in a free night cert when it arrives. Sometimes they'll even book it as a comp room w/o the certificates--although in one case the property itself refused to honor the booking and forced it back to a paid rate until the certs showed up.

YMMV, but I've found FPC to be extremely lenient (although the bulk of my experience was as Plat, but I've done this recently as just as Premier as well).

gblakeb

I have a question.

I am trying to book a room with a Chase certificate. The Fairmont room is unavailable, though the Junior Suite, which our Suite upgrade certificate would get us, is available. Fairmont says that they can't book the Junior Suite because no Fairmont room is available even though the room that we would be booking is available to book.

Does that sound right?

Erasmus

Yes, that's correct. There must be availability in the base class before you can upgrade. You might have luck calling the property directly, explaining what you are trying to do, and asking nicely if they can help you. The answer may very well be no, though.