MasterGeek

You have to ask in advance in order to reserve your upgraded suite

Shenanigans

IME I've made the reservation online and then contacted FPC to utilize the suite upgrade, as usual. The FPC folks are restricted to providing you with what they show as the available suite types to be upgraded to.

From there I have contacted a Manager or VIP Concierge at the property and discussed what I have in mind in terms of the suite I want and whether I could be upgraded to one of those with my suite upgrade. That sometimes works based on availability etc but failing that, I have asked whether I could also provide a room upgrade cert to sweeten the deal and have been successful in that approach. Again, though, you'll need to negotiate this with the property, not the FPC desk.

PumpkinSmasher

DP: Booked a room at the Monte Carlo location. Asked to use my suite upgrade by phone and that was accepted for a garden view suite. Contacted the hotel about upgrade options and was told I could use my room upgrade certificate for an upgrade to a Riviera Suite, which I also accepted. Upcoming stay is in 10 days.

westcoastbestcoast

I am going to Hawaii in the fall sometime and want to use as many of my Fairmont certs. as possible. Stayed at Kea Lani before but not the Orchid.

Can I use 2 3rd night certs if I stay 7 nights? And a room or suite upgrade cert? (some posts say you can and some say not if the room is upgraded)
I see that now there are deals on FHR and fairmont with 4th night or 5th nights free... can those be combined with my third night free certs?

Thanks- tried searching the forum but could not find this info

Jasper2009

1) You can use two 3rd night free certs on a stay of 6 nights or longer.

2) You can only use a suite upgrade cert at the Fairmont Kea Lani, which gets you a one-category upgrade (not a particularly great deal IMO unless you cert would expire otherwise); keep in mind that an upgrade cert is only valid for a stay of up to five nights.

3) A 3rd night free cert cannot be used to pay for a the 3rd night when booking a four night stay under a 4th night free rate; whether it's possible to use it on a longer stay will depend on the agent, though based on a literal reading of the T&C the answer is probably no.

4) Keep in mind that you're technically not entitled to any benefitson the night you#re using your free night cert, though YMMV.

lbotez

So what's the latest on the FPC loyalty program? Heard anything new?

Just wondering if this all dissolves at the end of February.

Disappointed by the cancelling of the Fairmont Visa card... so wondering if it's worth the effort to get to 10 nights to keep my Premier status.

I belong to Accor's Le Club, but don't remember using any status benefits except free internet. Though I mainly use Accor to stay in the Paris airport overnight (oh, and Ibis a few times). Also belong to Swissotel (mainly for free internet)...


Here's Accor Le Club's levels and status: https://www.accorhotels.com/gb/leclu...-connect.shtml

If this is what they are going to switch FPC to, then I probably will go back to Hiltons. At least they give you free breakfast and room upgrades.

Not too impressed. After staying 10 nights you get a free welcome drink. Big whoop.


BTW, I got a free welcome drink in Barbados at the Pavilion. Was a big surprise! :-)

Jasper2009

No information/update has been released yet unfortunately.

The welcome drink could be a nice benefit, but more often than not it has been mediocre IMO:

Dear Platinum member: In appreciation of your loyalty, please enjoy a free welcome drink.*

*only valid for soft drinks, water or our mediocre house wine; not valid for any other wines by the glass, cocktails or any other drinks



Not sure whether it's about saving a dollar or trying to annoy customers as a matter of principle, but Accor will have to try much harder if they want to earn my loyalty.

lbotez

At least a the Fairmont in Barbados they gave us some really good Rum punches!!!

Loggers

Is it permissible to book separate rooms (same dates, same name) at a single property and apply President's Club Certificates to each room? (e.g. apply suite upgrade to one room and 3rd night free to another).

Jasper2009

Welcome to Flyertalk!

Short answer is "no".

However, certs are transferrable to immediate family if you are a FPC Platinum member, so as long as the 2nd room is occupied by family, you should be fine.

Loggers

Thanks, Jasper2009! Alas, I am a lowly Premiere member. The 2nd room will indeed be occupied by family, but it seems the Platinum benefit won't apply. I plan to book the rooms on separate reservations, though, so fingers crossed it may slip through. Any hope?

Jasper2009

There's always a chance the hotel will be ok with it, but you should be prepared that the hotel won't accept your free night cert for the other room (which isn't a huge deal I guess, unlike using an upgrade cert where the hotel could theoretically make you pay the daily rate for the upgraded room/suite category which could be rather pricey)

apple1122

Hi,

can we use the 3rd night free certificate along with the free night certificate for the same reservation?

thanks!

CanadaDH

Yes, but only on a 4-night stay, so you'd be paying for 2, getting 2 free.

apple1122

Hi, I have two free nights from Chase. So I need to book 4 nights stay in order to use the 2 free nights certificate plus the 3rd free night certificate? and paying one night? I cannot just book 3 nights using 2 free nights certificate plus the 3rd free nights?

thanks!