Fairmont President's Club MASTER FAQ
#16
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
If both me and my partner are FPC members, and if we book a room under my partner name, and following night booked a room under my name in the same hotel, will we get one stay credit for each account, I.e. Total two stays for both of our accounts without actually moving out of the hotel? Will the hotel allow us the stay in the same room?
Just wondering what is your experience
Just wondering what is your experience
If you were a Plat member, this shouldn´t be an issue at all.
#17
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
If both me and my partner are FPC members, and if we book a room under my partner name, and following night booked a room under my name in the same hotel, will we get one stay credit for each account, I.e. Total two stays for both of our accounts without actually moving out of the hotel? Will the hotel allow us the stay in the same room?
Just wondering what is your experience
Just wondering what is your experience
Just ask reservations (premier concierge) to link the two reservations and let the hotel know that they can leave you in the same room.
As far as upgrade certificates.. each certificate whether Premier or Platinum is good for one stay up to 5 nights.. since each room night will count as a seperate stay, you will each be required to relinquish an upgrade certificate for each stay.. whether Premier or Platinum.
Last edited by Ancien Maestro; May 24, 2011 at 6:45 pm
#18
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,729
Apparently early qualification does still exist
How does early qualification work?
!!! Please not that early qualification is no longer listed as a benefit for the 2011 membership year !!!
There is conflicting info whether this benefit has been discontinued or now is an "unpublished benefit", therefore this is just some info how it used to work:
If you qualify for Premier / Platinum status before September 15, you will be awarded status instantly. Status will be valid for the remainder of the membership year and the following membership year.
!!! Please not that early qualification is no longer listed as a benefit for the 2011 membership year !!!
There is conflicting info whether this benefit has been discontinued or now is an "unpublished benefit", therefore this is just some info how it used to work:
If you qualify for Premier / Platinum status before September 15, you will be awarded status instantly. Status will be valid for the remainder of the membership year and the following membership year.
#19
Join Date: Jun 2011
Posts: 794
I have an Amex platinum and I was able to register my PC # with Fairmont to fast track to Platinum after 5 nights. I have a few questions that haven't been answered.
1. Does Amex FHR stays qualify? I booked 3 nights through FHR, and I'm wondering if they count toward the 5 nights stay?
2. If I qualified before Sept. 15 2011 through the 5 nights stay, will I have Platinum status until Feb 28 2012 or Feb 28 2013?
3. Early qualification will get 2 Platinum welcoming packages (1 a week or two after Sept. 15 2011, and another one after March 1 2012.) Is this true for the plat5 promo?
Thanks
1. Does Amex FHR stays qualify? I booked 3 nights through FHR, and I'm wondering if they count toward the 5 nights stay?
2. If I qualified before Sept. 15 2011 through the 5 nights stay, will I have Platinum status until Feb 28 2012 or Feb 28 2013?
3. Early qualification will get 2 Platinum welcoming packages (1 a week or two after Sept. 15 2011, and another one after March 1 2012.) Is this true for the plat5 promo?
Thanks
#20
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I have an Amex platinum and I was able to register my PC # with Fairmont to fast track to Platinum after 5 nights. I have a few questions that haven't been answered.
1. Does Amex FHR stays qualify? I booked 3 nights through FHR, and I'm wondering if they count toward the 5 nights stay?
2. If I qualified before Sept. 15 2011 through the 5 nights stay, will I have Platinum status until Feb 28 2012 or Feb 28 2013?
3. Early qualification will get 2 Platinum welcoming packages (1 a week or two after Sept. 15 2011, and another one after March 1 2012.) Is this true for the plat5 promo?
Thanks
1. Does Amex FHR stays qualify? I booked 3 nights through FHR, and I'm wondering if they count toward the 5 nights stay?
2. If I qualified before Sept. 15 2011 through the 5 nights stay, will I have Platinum status until Feb 28 2012 or Feb 28 2013?
3. Early qualification will get 2 Platinum welcoming packages (1 a week or two after Sept. 15 2011, and another one after March 1 2012.) Is this true for the plat5 promo?
Thanks
2) You´ll have Plat status until Feb. 28, 2013. However, there is no official statement on whether you´d get Plat status immediately or starting March 1, 2012. (It seems, you get Plat status, but no certs immediately and the full package on March 1, 2012, but I´m not in a position to confirm either way)
3) This is how it used to work, however you´ll probably only get one package on March 1, 2012 with certs valid for one year.
#21
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,729
1) Yes, bookings made through AMEX FHR definitely are qualifying stays.
2) You´ll have Plat status until Feb. 28, 2013. However, there is no official statement on whether you´d get Plat status immediately or starting March 1, 2012. (It seems, you get Plat status, but no certs immediately and the full package on March 1, 2012, but I´m not in a position to confirm either way)
3) This is how it used to work, however you´ll probably only get one package on March 1, 2012 with certs valid for one year.
2) You´ll have Plat status until Feb. 28, 2013. However, there is no official statement on whether you´d get Plat status immediately or starting March 1, 2012. (It seems, you get Plat status, but no certs immediately and the full package on March 1, 2012, but I´m not in a position to confirm either way)
3) This is how it used to work, however you´ll probably only get one package on March 1, 2012 with certs valid for one year.
The upgrade didn't seem to automatically happen, as after my 5th stay (also the PLAT5 promo), my account on the website was still quoting a figure of so many more nights required to obtain the next status level. Thinking the PLAT5 might have been missed, I just e-mailed Fairmont asking why, and they replied back saying they had upgraded the account to Platinum. I didn't ask for the immediate upgrade, but it didn't happen automatically either. I wonder if the early recognition triggers automatically when you stay the full # of nights, but on the PLAT5 promo, the system might need to be prompted?
My suggestion is, if you don't see the upgrade after you see the final stays posted to your account, send a similar e-mail to '[email protected]' and see what happens.
#22
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I recently received a package in the mail upon my early qualification for Platinum, along with certs expiring Feb 29, 2012. I'm assuming a second set of certificates will be arriving next March to expire in Feb 2013. It's next year that I really wanted it for anyway for a series of stays I have planned--I didn't really need it for the rest of this year, but it was a nice bonus to get it.
The upgrade didn't seem to automatically happen, as after my 5th stay (also the PLAT5 promo), my account on the website was still quoting a figure of so many more nights required to obtain the next status level. Thinking the PLAT5 might have been missed, I just e-mailed Fairmont asking why, and they replied back saying they had upgraded the account to Platinum. I didn't ask for the immediate upgrade, but it didn't happen automatically either. I wonder if the early recognition triggers automatically when you stay the full # of nights, but on the PLAT5 promo, the system might need to be prompted?
My suggestion is, if you don't see the upgrade after you see the final stays posted to your account, send a similar e-mail to '[email protected]' and see what happens.
The upgrade didn't seem to automatically happen, as after my 5th stay (also the PLAT5 promo), my account on the website was still quoting a figure of so many more nights required to obtain the next status level. Thinking the PLAT5 might have been missed, I just e-mailed Fairmont asking why, and they replied back saying they had upgraded the account to Platinum. I didn't ask for the immediate upgrade, but it didn't happen automatically either. I wonder if the early recognition triggers automatically when you stay the full # of nights, but on the PLAT5 promo, the system might need to be prompted?
My suggestion is, if you don't see the upgrade after you see the final stays posted to your account, send a similar e-mail to '[email protected]' and see what happens.
So although unadvertised, early qualification seems to be alive and well..
Because you qualified this year.. you wll be receiving a Platinum kit around March 1st, 2012 with certificates expirng February 28th, 2013
#23
Join Date: Jun 2011
Posts: 794
My 3 nights stay booked through FHR haven't shown on the past stays yet. It's been about 5 days. I looked through the FAQ, but didn't see anything about how long it takes for qualifying nights/stays to show up.
#24
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Give it a few more days, then phone up FPC
#25
Join Date: Jul 2010
Location: YOW
Programs: AC*SE MM, Accor Diamond, Marriott Platinum
Posts: 384
My experience has been pretty consistent that stays appear in the 7-10 day window. I'm not sure why it takes so long, but like clockwork, that's usually what it takes.
#26
Join Date: Jun 2011
Posts: 794
Does Fairmont upgrade Plat members who don't use the Suite/Room certificates? How do you go about getting the upgrades? Call them at the time of reservation? Ask at check-in?
How likely is it to get upgrades compare to SPG Plat?
How likely is it to get upgrades compare to SPG Plat?
#27
Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Having said that.. we visited during South America's winter break.. so basically the exact 2 week window where everyone was off. Southern California and San Francisico is really busy because its summer time. I wasn't happy with the no upgrades a check-in.. but not sure if it was related to the fact that the hotels were near capacity, or Fairmont's new policy how they are treating elite members..
Jasper2009.. how has your experience been lately?
#28
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
That being said, I´ve received
1) comp. upgrades at some hotels when not using any upgrade certs (usually 1-2 night stays when it would be a waste to burn upgrade certs) or
2) occasionally the hotel told me to "keep the suite upgrade cert for the next stay" when I had confirmed a suite in advance
While not expected, such gestures are always greatly appreciated and increase my loyalty to the individual property, but usually only happen at hotels where I´ve stayed on a regular basis (2-3x/year).
#29
Join Date: Jun 2011
Posts: 794
I wish they adopt the SPG approach as well as keeping the current scheme: give upgrades whenever available. The way they set it up now is nice for someone who only stay 4 times/year as a Platinum member. For some Plat members who stay 20 times/year, it's very likely they would get 10 suite upgrades.
#30
FlyerTalk Evangelist
Original Poster
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
I wish they adopt the SPG approach as well as keeping the current scheme: give upgrades whenever available. The way they set it up now is nice for someone who only stay 4 times/year as a Platinum member. For some Plat members who stay 20 times/year, it's very likely they would get 10 suite upgrades.