http://www.flyertalk.com/forum en Sat, 21 Nov 2009 05:17:28 GMT vBulletin 60 http://www.flyertalk.com/forum/images/misc/rss.jpg http://www.flyertalk.com/forum http://www.flyertalk.com/forum/flying-blue-air-france-klm/1019148-klm-res-says-sold-out-expedia-sells-me-ticket.html Sat, 21 Nov 2009 00:02:16 GMT Hi FB board - Trying to book a complex itinerary (originating outside the US/EU) involving an overnight in AMS to take advantage of the 24hr rule. Normally would use Orbitz, but was having some trouble - it kept giving an error at the last... Hi FB board -

Trying to book a complex itinerary (originating outside the US/EU) involving an overnight in AMS to take advantage of the 24hr rule.

Normally would use Orbitz, but was having some trouble - it kept giving an error at the last stage. (I double checked flyaow.com and saw availability in the class I wanted on all four legs)

So I called KLM 24hr res. in Amsterdam.

A very friendly woman told me that 3 segments were fine, but one of them was sold out. Period. "Even in business class. Not even for waiting list."
Her exact words.

I double checked flyaow and still saw lots of 9s including E9 - the class I was looking for.

So I went to Expedia, called it up, and booked it at pretty close to the fare I expected.

Worried for a second while it said "pending check back within 24hours" but then 2 minutes later I have a PNR, a ticket number (oddly starting with 012 - NWA, right?) and when I go to KLM.com it calls the res. confirmed.

Weird, huh? A system glitch? But where?

I think I'll wait a day before booking priceline room, but is this normal for KLM?

Should I be worried?

Thanks! ]]> Flying Blue (Air France KLM) remyontheroad http://www.flyertalk.com/forum/flying-blue-air-france-klm/1019148-klm-res-says-sold-out-expedia-sells-me-ticket.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1019054-klm-forgets-my-1000miles.html Fri, 20 Nov 2009 18:19:01 GMT In this September, on KLM nordic websites (DK,SE,NO where I usually buy tickets from), there were a questionnaire for 1000 miles. And it said miles will be given right after the closure of they survey. It closed before October, but 1000 miles... In this September, on KLM nordic websites (DK,SE,NO where I usually buy tickets from), there were a questionnaire for 1000 miles. And it said miles will be given right after the closure of they survey.

It closed before October, but 1000 miles never come. Actually I sent an email to FB before, and they replied: we will check this, but you should provide evidence (for I did participate or they did have this survey whatever...).

So far, no evidence, no miles. ]]> Flying Blue (Air France KLM) FBnew http://www.flyertalk.com/forum/flying-blue-air-france-klm/1019054-klm-forgets-my-1000miles.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018964-who-looses-plat-status-2010-what-your-level-2010-a.html Fri, 20 Nov 2009 13:25:53 GMT With FB making all these efforts to keep elites elites I assume FB has lost too many loyal customers with April fools day...
I'm curious how many plats FB lost in 2009.

In 2009 I've flown 64k miles on KLM, earning 35k status miles. Just returned from a 2week trip, checked my balance and I made Gold this year because of the Double miles promotion.

My result: Plat in 2009, Gold in 2010 because of promotion (Silver without promotion) ]]> Flying Blue (Air France KLM) HaikoW http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018964-who-looses-plat-status-2010-what-your-level-2010-a.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018919-flying-blue-skymiles.html Fri, 20 Nov 2009 08:57:47 GMT I have booked a BKK-TPE return in business class and this will be my first flight with Skyteam. I cannot see me having too many more flights with KLM (Delta) or Skyteam but it would be a shame to waste any miles from flying. Which frequent flyer... I have booked a BKK-TPE return in business class and this will be my first flight with Skyteam. I cannot see me having too many more flights with KLM (Delta) or Skyteam but it would be a shame to waste any miles from flying.

Which frequent flyer would be the best option? Yes I know it is not an easy question but any information would be greatly appreciated. It would appear that Skymiles have more hotel partners so I could top up the account that way. ]]> Flying Blue (Air France KLM) JohnK http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018919-flying-blue-skymiles.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018911-m-d-75-0-miles.html Fri, 20 Nov 2009 08:05:23 GMT Dear all, I am totally confused with KLM/ FB ... now FB is acting beyond my understanding! Last summer, I did a flight DFW to AMS. At DFW, I was offered to upgrade to Business class with a mix of miles and cash. I declined and instead, I... Dear all,

I am totally confused with KLM/ FB ... now FB is acting beyond my understanding!

Last summer, I did a flight DFW to AMS. At DFW, I was offered to upgrade to Business class with a mix of miles and cash. I declined and instead, I upgraded my M fare to business class with only cash (370USD). At the beginning, FB only shown 75% of miles. But now...0% FB miles. I did contact FB but they said I hold a D fare (award ticket). I still have my Passenger receipt that show the price I did pay for upgrade and " Additional collection from M to D" in the text box.

How can I had a M fare and I did pay more and get 0% miles is beyond me!

Please advise.

aad665

PS DFW-AMS KLM Business service was on par with all majors (rare). It was a great (lot of sleep) and value for money. ]]> Flying Blue (Air France KLM) aad665 http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018911-m-d-75-0-miles.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018814-pmi-alc-no-level-mileage-no-sectors.html Fri, 20 Nov 2009 00:59:46 GMT Hi- i flew PMI-ALC on UX back in early July.I later received ,on my FB account .zero level miles and zero sectors for my heroic efforts.Ok the cost was only 18 euros but i at least expected a sector .Is this mistake and should i have received... Hi- i flew PMI-ALC on UX back in early July.I later received ,on my FB account .zero level miles and zero sectors for my heroic efforts.Ok the cost was only 18 euros but i at least expected a sector .Is this mistake and should i have received something? Advice warmly appreciated... ]]> Flying Blue (Air France KLM) docklander http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018814-pmi-alc-no-level-mileage-no-sectors.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018601-passengers-whose-flights-delayed-may-entitled-compensation.html Thu, 19 Nov 2009 11:34:38 GMT Some good news ! http://curia.europa.eu/jcms/upload/docs/application/pdf/2009-11/cp090102en.pdf Some good news !

http://curia.europa.eu/jcms/upload/d...cp090102en.pdf ]]> Flying Blue (Air France KLM) bodory http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018601-passengers-whose-flights-delayed-may-entitled-compensation.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018579-afkl-taxes-going-up-again.html Thu, 19 Nov 2009 07:20:43 GMT So the AF-KL Q2 results are in: a loss of 147 mio EUR, against a profit of 27 mio EUR in the same Qter last year. In a press release AFKL is blaming the economy and now also especially its fuel hedges for these bad financial results. Thing is,... So the AF-KL Q2 results are in: a loss of 147 mio EUR, against a profit of 27 mio EUR in the same Qter last year.

In a press release AFKL is blaming the economy and now also especially its fuel hedges for these bad financial results.

Thing is, I don't get it though.

First AFKL impose abusive fuel surcharges, because of rising fuel prices. It later turns out that they were hedged anyway against this development in the oil price. Iow: Pax are taking the brunt, AFKL running away with our money, concluding some to say that the govt. maybe ought to tax these outrageous "taxes" (which are pure revenues for AFKL).

Then, after the oil price goes down again, AFKL are one of the only airlines groups to maintain such high (abusive) fuel surcharges, because - they claim - they are now suffering heavy losses because of some "unlucky" fuel hedges. Iow: Pax are taking the brunt.

Then, after they have experienced 4 quarters of heavy losses, with a drop in yields, a drop in capacity and a drop in occupancy numbers, they still try to blame unfortunate fuel hedging for the massive losses they are suffering.

How dare AFKL continue to blame their unfortunate fuel hedging policies if the pax have been taking the brunt all along ????

How stupid do they think we are ??

High time for the top management to admit to their gigantic failures, especially in the marketing and sales field. Also, network cuts were too heavy, plus soft and hard product are still on a gliding slope. The utter mismanagement of the Flying Blue program is another example.

AF-KL blaming the bad financial results on the global economic downturn is too easy: many international airlines (especially those with attractive FFPs) are profitable.

AF-KL blaming the bad financial results on the fuel prices is - at least to me as fuel surcharge paying pax - adding insult after injury! Just think of the ludicrous amounts of taxes one has to pay (on top of the already increased/devaluated/more-expensive-to-get mileages) to get a flight reward with AFKL. ... It's a clear rip-off! And yet, AFKL are now blaming their failures on the fuel price, after 3 quarters of blaming the economy for their lack of results.

Time for someone to step in, to get rid of the present AF-KL management.

They are the only ones responsible.

And they are the only ones to blame !!!

. ]]> Flying Blue (Air France KLM) maeharasmuse http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018579-afkl-taxes-going-up-again.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018457-downgrades-what-happens.html Wed, 18 Nov 2009 22:23:58 GMT If a flight is showing P0 J0 Y2 in expert flyer and one is holding a reservation in J, is there a real chance of a downgrade to Y? If this happens, what can one do about it at the airport to avoid flying in Y, not to be compensated later? BTW -... If a flight is showing P0 J0 Y2 in expert flyer and one is holding a reservation in J, is there a real chance of a downgrade to Y? If this happens, what can one do about it at the airport to avoid flying in Y, not to be compensated later?

BTW - I apologize for starting a new thread but a reference thread was over a year old. Last time I did that people answered a 2 year old question by the OP. ]]> Flying Blue (Air France KLM) mondo http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018457-downgrades-what-happens.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018260-double-award-miles-q1-2010-a.html Wed, 18 Nov 2009 12:46:36 GMT Just in - an email offering Platinum FB members double miles for all flights on KLM, Air France, Kenya Airways and Delta Air Lines during the first quarter of the new year. News says this is for PE members - not sure if it will also apply to others.... Just in - an email offering Platinum FB members double miles for all flights on KLM, Air France, Kenya Airways and Delta Air Lines during the first quarter of the new year. News says this is for PE members - not sure if it will also apply to others.

And Dutch members get 2,000 miles when booking a "KLM Vakantie Deal" before December 31. ]]> Flying Blue (Air France KLM) dutchbird http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018260-double-award-miles-q1-2010-a.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018236-fb-level-flights-skyteam.html Wed, 18 Nov 2009 09:54:52 GMT I was wondering if one gets FB level flights on any of the SkyTeam carriers or if it's only on FB carriers?

For instance, if I book a China Southern flight will the segments count as Level flights (and level miles) - (not booked through AF/KL but through agency) or do one only get the non status-qualifying miles and how will I know what conversion rate will be used?

Cheerio ]]> Flying Blue (Air France KLM) Cupart http://www.flyertalk.com/forum/flying-blue-air-france-klm/1018236-fb-level-flights-skyteam.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017811-free-flying-blue-miles.html Tue, 17 Nov 2009 12:40:50 GMT I am a newbie here and wondering, how could I get free miles to my Flying Blue account? So, basically what are the current valid offers (like KLM Golf)?? Thanks for your help! I am a newbie here and wondering, how could I get free miles to my Flying Blue account?

So, basically what are the current valid offers (like KLM Golf)??

Thanks for your help! ]]> Flying Blue (Air France KLM) aksa_m http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017811-free-flying-blue-miles.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017556-request-one-month-notice-promo-awards.html Mon, 16 Nov 2009 21:08:48 GMT First and foremost, I am grateful that this program exists! Its definitely an exceptional value and differentiates AF/KL from all other programs. From a user friendly standpoint, it would make the program far more beneficial if each new Promo... First and foremost, I am grateful that this program exists! Its definitely an exceptional value and differentiates AF/KL from all other programs.

From a user friendly standpoint, it would make the program far more beneficial if each new Promo Awards announcement was made with one month instead of one day's notice.

For example, the next batch of Promo Awards will be annonced on Nov 30 for Dec/Jan travel. As a practical matter, the lack of notice makes it difficult to redeem awards the first 7-10 days of December with no planning window.

Instead, if Dec/Jan Promo Awards were announced on Oct 31, then members could easily take advantage of the FULL two months worth of awards being offered, with sufficient planning time.

Be grateful for the consideration and direct feedback from FB!

Thanks!! ]]> Flying Blue (Air France KLM) beaubo http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017556-request-one-month-notice-promo-awards.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017544-first-class-reward-using-af-miles-help.html Mon, 16 Nov 2009 20:46:18 GMT Hi ! I was keen on trying out the A380 product in First and was about to transfer points to my Flying Blue #. However, they informed me that since I was an IVORY member (lowest tier). I am not allowed to redeem the flexi awards at all. Is... Hi !

I was keen on trying out the A380 product in First and was about to transfer points to my Flying Blue #. However, they informed me that since I was an IVORY member (lowest tier). I am not allowed to redeem the flexi awards at all.

Is this correct or even possible ? Any ways of how to go about with this, would be greatly appreciated.

Thanks ]]> Flying Blue (Air France KLM) swaghmar http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017544-first-class-reward-using-af-miles-help.html http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017534-how-purchase-online-han-bkk.html Mon, 16 Nov 2009 20:04:46 GMT Am in USA, the US/AF site does not allow booking flight originating in Vietnam. The Vietnam AF site allows me to book, even has a promotion HAN-BKK RT all-in @ $144.01. But, when I pay, the charge is authorized on my CapitalOne card (my credit... Am in USA, the US/AF site does not allow booking flight originating in Vietnam.

The Vietnam AF site allows me to book, even has a promotion HAN-BKK RT all-in @ $144.01. But, when I pay, the charge is authorized on my CapitalOne card (my credit limit is reduced), I get a record locator, but no ticket is issued and I get a message "...due to the payment not having been validated online please contact the AirFrance call centre within 24 hours."

If I call the call center (US), I'm told they can't process the payment - I have to call Vietnam! They also tell me that they will only accept a credit card issued in Vietnam! Web support tells me that the only way someone in the US can make the reservation is by phone and pay the phone fee ($20) and not receive the promotion ($10off) making it more than 20% higher cost!
Is this correct?

For travel BKK-HAN, on the Thailand AF site, I'm able to use the same credit card and receive a ticket, EVEN THOUGH web support (in US) tells me that the Thailand site will only accept credit card issued in Thailand!
Then, they try and tell me that even though I have confirmation and e-ticket number, it may be canceled when they find out I used a US card on the Thailand site??!!

Does anyone here know the ins and outs of this crazy AF system?
Factors that may be involved here -
CapitalOne does not support Verified by Visa which AF tries to use.
On the Thailand site/ticket, the passenger & cardholder are the same.
On the Vietnam site/ticket attempt, the passenger & cardholder are different names.

Questions:
Will the Vietnam AF office (with limited hours) issue the ticket if I call them?
Would it work on Vietnam site if names matched without Verified by Visa?
Would it work on Vietnam site if names matched and a US card that supports verified by Visa?
Would it work on Vietnam site if names do not match and US card that supports verified by Visa?

Thank you, Merci bien, Aloha,
Richard ]]> Flying Blue (Air France KLM) vrichard http://www.flyertalk.com/forum/flying-blue-air-france-klm/1017534-how-purchase-online-han-bkk.html