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Old Sep 14, 17, 3:53 am   #1
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Join Date: Sep 2017
Posts: 5
Miles for flight change due to Typhoon?

My Wednesday flight on EVA was cancelled due to Typhoon Talim. They offered to fly me out on Monday, and I said that wouldn't work, and I would rather cancel instead. I was only going to be gone a week.

Since I was only changing planes in TPE, I had other options. Eventually they put me on KE. I am still on EVA for the return flight.

Questions:

1) I booked Elite class but only received Economy class on KE (they don't have premium economy on KE). Am I entitled to a refund of the fare difference?

2) Do I still get EVA miles for the flight? If I had booked KE originally, I don't think I could have earned EVA miles.

Thanks.
richmke is offline   Reply With Quote
Old Sep 14, 17, 2:24 pm   #2
  
Join Date: Aug 2016
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Quote:
Originally Posted by richmke View Post
My Wednesday flight on EVA was cancelled due to Typhoon Talim. They offered to fly me out on Monday, and I said that wouldn't work, and I would rather cancel instead. I was only going to be gone a week.

Since I was only changing planes in TPE, I had other options. Eventually they put me on KE. I am still on EVA for the return flight.

Questions:

1) I booked Elite class but only received Economy class on KE (they don't have premium economy on KE). Am I entitled to a refund of the fare difference?

2) Do I still get EVA miles for the flight? If I had booked KE originally, I don't think I could have earned EVA miles.

Thanks.
You can try to get a refund but I highly doubt they will issue one as the flight was cancelled for weather and you refused their offer to fly you out on Monday.
hayzel7773 is offline   Reply With Quote
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