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Old May 17, 04, 9:59 pm   #1
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Grand Voyageur (SNCF)

Any Grand Voyager members here? I'm thinking of joining but would like to hear about it from a member.
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Old Jul 7, 04, 4:46 am   #2
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Grand Voyageur

You mean SNCF Grand Voyageur frequent traveller programme ?

Yes, I have been a member since the launch of the programme (1999 I think), as a former holder of their Euraffaires card.

You have to pay to join the programme, even though I have been offered my membership and renewal.

What to say ? Not a very exciting programme, but still worth enrolling if you use the SNCF network often ; it is a fair deal when redeeming your points for train tickets - otherwise : bof.

All the details are on their website.

Please post again if I may be of some help with any specific question.

F
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Old Jul 8, 04, 4:05 pm   #3
 
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Quote:
Originally Posted by FM
- otherwise : bof.


The French bof can be translated as 'less-than-impressive'.
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Old Jul 9, 04, 6:14 am   #4
 
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Quote:
Originally Posted by monahos
The French bof can be translated as 'less-than-impressive'.
Actually, no, the French bof cannot be translated, in large part because it is impossible to duplicate the facial and body expressions that are strictly necessary when saying -- expelling, now that I think about it -- the word.

Not exactly the same meaning, but it's very much akin to the Yiddish feh!.
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Old Jun 14, 08, 3:06 pm   #5
 
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phone number for SNCF GV?

Bumping an old thread with a question:

Does anybody have a phone number for SNCF Grand Voyageur that will work from the UK? I need to exchange a billet prime and the number on the back of my GV card doesn't work.

Thanks in advance.
J.
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Old Jun 14, 08, 3:40 pm   #6
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please continue to follow this thread in the France forum

regards

chrissxb
moderator
europe forum
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Old Jun 24, 08, 1:58 am   #7
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Quote:
Originally Posted by janders View Post
Bumping an old thread with a question:

Does anybody have a phone number for SNCF Grand Voyageur that will work from the UK? I need to exchange a billet prime and the number on the back of my GV card doesn't work.
Sent PM.
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Old Dec 22, 08, 2:49 am   #8
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can any Grand Voyageur members tell me if there's some special attention from SNCF if you're a GV or GV le Club? like christmas card, special invitations, special recognition, .... ?
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Old Dec 22, 08, 3:41 am   #9
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I'm not even sure what GV Le Club is?

I'm a Tres GV and I don't recall receiving any Noel cards in the past or this year.
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Old Jan 14, 09, 5:07 am   #10
 
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If you are selected to be part of Le Club, you will get a special card, luggage labels and will sometimes receive special offers (like two upgrades to 1st class for the price of 2nd class).

There is also a S'Miles bonus applied to all your spendings for train tickets or other affiliated companies (Monoprix).
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Old Jan 14, 09, 11:46 pm   #11
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Quote:
Originally Posted by Joelle View Post
If you are selected to be part of Le Club, you will get a special card, luggage labels and will sometimes receive special offers (like two upgrades to 1st class for the price of 2nd class).

There is also a S'Miles bonus applied to all your spendings for train tickets or other affiliated companies (Monoprix).
Thanks for the news. How is one selected to be in Le Club?

As for Monoprix, I've never bothered to ask, but does one simply show ones GV card at the caisse?
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Old Jan 15, 09, 2:33 am   #12
 
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I think it is based on the level of smiles accumulated and on the type of trip.
For instance my husband got selected for Le Club, as he travels a lot for business trips during the week (France + Thalys/Eurostar).

I only have the TGV status (Très Grand Voyageur), since I only travel at week-ends... even if my mileage is equivalent!

At Monoprix, just show your card and swipe it in the credit card machine before paying for any purchase.



Here is the official list (in French) of Le Club advantages:

Le programme Grand Voyageur ouvre ses portes à de nouveaux privilèges exclusifs.

Grand Voyageur Le Club est le statut réservé aux meilleurs clients de la SNCF.

La carte Grand Voyageur Le Club est gratuite et valable 1 an et vous permettra d’accéder à des services et avantages exclusifs. Nous vous laissons découvrir avec le plus grand soin les avantages de ce statut...
Barème de S’Miles : ENCORE PLUS GENEREUX

Plus généreux pour les Grands Voyageurs Le Club. Le barème S’Miles passe la vitesse supérieure :
5 S’Miles par euro dépensé, pour les billets achetés aux Tarifs TGV Pro, Téoz Pro, Lunéa Pro et Fréquence en 1ère classe
4 S'Miles par euro dépensé, pour les billets achetés aux Tarifs TGV Pro, Téoz Pro, Lunéa Pro et Fréquence en 2nde classe


Services Le Club : toujours plus d’avantages *
>> Souplesse d'accès + / - 2 heures : vous pouvez monter dans le train qui précède ou qui suit votre réservation initiale de 2h au plus sans changer de billet.
>> 1h de connexion Internet gratuite via le WiFi : restez connecté en gare.
>> Centre de Contact Le Club : bénéficiez d'un mode de contact privilégié avec la Ligne Dédiée et l'adresse de contact Grand Voyageur Le Club.
>> Coupons de surclassement : profiter de 2 voyages en 1ère classe au prix de la 2nde.
>> Assistance bagages perdus : ce service optimise vos chances de retrouver vos bagages perdus en France.


De nouveaux avantages partenaires exclusifs *
>> Avis : bénéficiez d’un surclassement sur la catégorie de véhicule que vous réservez.
>> Accor : profitez d’un surclassement dans une sélection d’hôtels Sofitel.
>> Galeries Lafayette : 50% de S’Miles en plus lors de vos achats.


Votre compteur Le Club
Le compteur Grand Voyageur Le Club recense les S’Miles Statut Le Club, qui donnent accès à la Carte Grand Voyageur Le Club. Au bout de 12 mois maximum, si votre compteur Le Club atteint le seuil d'éligibilité, vous profitez pendant 1 an des services et avantages associés au statut Grand Voyageur Le Club.


Les S’Miles Statut Le Club se gagnent uniquement à la SNCF. Ils se cumulent mois après mois, pendant 1 an, par l’achat de cartes, de coupons et de billets et par les offres SNCF en S’Miles reçues par courrier ou par e-mail (sauf exception).


Les S’Miles utilisés pour la commande de primes ne diminuent pas votre compteur Le Club. Les S’Miles supplémentaires générés par le barème du statut Grand Voyageur Le Club ne rentrent pas dans le calcul du compteur.


Exemple :
Pour un trajet en France d’une valeur de 100 € au Tarif Pro ou Fréquence 1ère classe, un Grand Voyageur Le Club cumule 700 S’Miles, contre 500 S’Miles pour un Grand Voyageur. En revanche, seuls 500 S’Miles sont comptabilisés dans le compteur Grand Voyageur Le Club.

Au terme de la validité de la Carte Grand Voyageur Le Club, vous recevez une nouvelle Carte Grand Voyageur Le Club valable 1 an, si vos S’Miles Statut Le Club cumulés sur les 12 derniers mois atteignent à nouveau le seuil d’éligibilité. Dans le cas contraire, vous recevez automatiquement et gratuitement une Carte Grand Voyageur valable 3 ans.
Vos bénéfices : le choix en prime

NOUVEAU : PRIME PRESTIGE LE CLUB : La chaîne Relais & Châteaux rassemble 460 hôtels et restaurants parmi les plus prestigieux du monde, dans 51 pays. Grâce à votre statut de Grand Voyageur Le Club, transformez vos S’Miles en forfaits Lys Relais & Châteaux valables pour deux personnes dans une sélection d’établissements.
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Old Jan 16, 09, 12:56 am   #13
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Quote:
Originally Posted by Joelle View Post
I think it is based on the level of smiles accumulated and on the type of trip.
For instance my husband got selected for Le Club, as he travels a lot for business trips during the week (France + Thalys/Eurostar).

I only have the TGV status (Très Grand Voyageur), since I only travel at week-ends... even if my mileage is equivalent!
Hmmm. I travel a lot on weekdays, always in 1st class. I use a Coupon Frequence if that matters? And I use the Thalys a lot too. And I'm a Très Grand Voyageur. I wonder what I'm doing wrong?
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Old Jan 16, 09, 6:02 am   #14
 
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Quote:
Originally Posted by stimpy View Post
Hmmm. I travel a lot on weekdays, always in 1st class. I use a Coupon Frequence if that matters? And I use the Thalys a lot too. And I'm a Très Grand Voyageur. I wonder what I'm doing wrong?

My husband also has a "coupon Fréquence" and only travels first class.
Maybe it is because of the Eurostar travels + mileage level... or just because you are not an regular French citizen !!!
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Old Jan 21, 09, 6:26 am   #15
 
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I have had the GV card in the past, but used only for access to GV salon à la Gare de Paris Lyon (not very nice lounge, but free coffee and tea)
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