Grand Voyageur (SNCF)
#16
#18
FlyerTalk Evangelist
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Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
They need an address of some sort, since they send the card by mail. But I'm not sure if the address can be outside of France or not. Why not just try to register?
#19
Join Date: Jun 2005
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I have just noticed the following with my GV account :
1 - I have bought a mix TGV tickets (Loisirs and Pro fares)
2 - Since my meeting has been re-scheduled, I have cancelled these tickets online, and sucessfully received the confirmation e-mail informing me that I have 2 months after the cancellation date to bring back the ticket to a SNCF counter and get the money back
3 - The cancellation occured 3 weeks ago and I still have not been to a counter to give back the tickets
4 - Today I log in to my GV account and the Smiles of the cancelled tickets have been credited
Since my travel schedule is always changing, I have done that cancellation process dozens of times. It always worked perfectly.
But I have never noticed that the Smiles could post, probably because I always bring back the tickets to the counter 2 or 3 days after the cancellation, if not immediatly.
Indeed, GV rules state that the Smiles are posted on the account 7 days after the trip is completed.
Questions :
- Will the Smiles be taken off from my account when I will bring back the ticket?
- Will I get the refund if the miles got posted?
If it is a computer glitch, what a great one. I already have many Smiles in my account but that would be a great way to pay for free tickets.
1 - I have bought a mix TGV tickets (Loisirs and Pro fares)
2 - Since my meeting has been re-scheduled, I have cancelled these tickets online, and sucessfully received the confirmation e-mail informing me that I have 2 months after the cancellation date to bring back the ticket to a SNCF counter and get the money back
3 - The cancellation occured 3 weeks ago and I still have not been to a counter to give back the tickets
4 - Today I log in to my GV account and the Smiles of the cancelled tickets have been credited
Since my travel schedule is always changing, I have done that cancellation process dozens of times. It always worked perfectly.
But I have never noticed that the Smiles could post, probably because I always bring back the tickets to the counter 2 or 3 days after the cancellation, if not immediatly.
Indeed, GV rules state that the Smiles are posted on the account 7 days after the trip is completed.
Questions :
- Will the Smiles be taken off from my account when I will bring back the ticket?
- Will I get the refund if the miles got posted?
If it is a computer glitch, what a great one. I already have many Smiles in my account but that would be a great way to pay for free tickets.
#20
FlyerTalk Evangelist
Original Poster
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I've never noticed that Smiles get credited before travel. But I never sortie les billets before I actually travel. So when I have to cancel, the ticket is still electronic only.
Interesting. Hmmmm.
Interesting. Hmmmm.
#21
Join Date: Jun 2005
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Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; fr-fr) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)
Actually the Smiles get credited after the travel dates, which seems normal to me. But the fact is that the travel never occured because I cancelled the tickets before it should occur.
And since I did not physically bring back the ticket (I do not use e-tickets), the Smiles posted.
I will try to get them refunded this week and let spend another 8 days to see if the Smiles will be taken off my account.
Actually the Smiles get credited after the travel dates, which seems normal to me. But the fact is that the travel never occured because I cancelled the tickets before it should occur.
And since I did not physically bring back the ticket (I do not use e-tickets), the Smiles posted.
I will try to get them refunded this week and let spend another 8 days to see if the Smiles will be taken off my account.
#23
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
#24
FlyerTalk Evangelist
Original Poster
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I would be very careful with this. I am sure if the total Smiles outstanding balance increases significantly without cause, someone accountant will eventually investigate.
#25
Join Date: Jun 2005
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Posts: 4,749
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; fr-fr) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)
Sure. But in order to get 3000 Smiles for free, one has to cash 1000 EUR and wait some days to bring back the tickets. I am not sure many people will be tempted to cheat that often.
It has applied to my case because it happens I frequently change/refund my non e-tickets.
Sure. But in order to get 3000 Smiles for free, one has to cash 1000 EUR and wait some days to bring back the tickets. I am not sure many people will be tempted to cheat that often.
It has applied to my case because it happens I frequently change/refund my non e-tickets.