Business and first class seat software bug??
Jun 28, 2017, 7:10 am
#1
Original Poster
Join Date: Jul 2016
Programs: AA, EY, UA, BA, VS, B6, SQ
Posts: 11
Business and first class seat software bug??
Sitting in first class apartment I noticed a faint whining of a motor in the seat back. It would go for a minute and stop. It would start up again every few minutes. I checked the seat menu and the massage function was off. I could feel small adjustments being made to the lumbar support but I wasn't changing any settings. I figured it must be a faulty seat.
On the next leg I was in a business studio seat. Same thing happens. Both the lumbar and cushion firmness keep changing slightly without me doing anything, but the settings on the seat controls stay the same.
Long story short, the same thing happens on 2 more subsequent a380 flights (posting from one right now). All different seats. 4 flights out 4 with same thing. I could feel it significantly when lying flat. Is this a know thing in Etihad seats? Anyone else notice this? It can be quite annoying if your trying to sleep. I figured it might be a seat setting software bug or something.
On the next leg I was in a business studio seat. Same thing happens. Both the lumbar and cushion firmness keep changing slightly without me doing anything, but the settings on the seat controls stay the same.
Long story short, the same thing happens on 2 more subsequent a380 flights (posting from one right now). All different seats. 4 flights out 4 with same thing. I could feel it significantly when lying flat. Is this a know thing in Etihad seats? Anyone else notice this? It can be quite annoying if your trying to sleep. I figured it might be a seat setting software bug or something.
Jun 28, 2017, 8:03 am
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,729
Are you sure you are not accidentally pressing the massage function?
It's a while since I was on an EY plane, but I don't believe there is a way of "checking" whether it is off. And it can be easy to accidentally press a button without realising it.
It's a while since I was on an EY plane, but I don't believe there is a way of "checking" whether it is off. And it can be easy to accidentally press a button without realising it.
Jun 28, 2017, 1:17 pm
#3
Join Date: Apr 2009
Location: London, UK
Programs: BA Executive Club - Silver (OWS)
Posts: 768
The Business Studio seats have a pneumatic system which controls the seat firmness. This regularly inflates/deflates the seat during the flight to maintain the selected level of firmness.
Jun 29, 2017, 6:36 am
#4
Original Poster
Join Date: Jul 2016
Programs: AA, EY, UA, BA, VS, B6, SQ
Posts: 11
Minor issue but just wanted to make sure I wasn't crazy.
Jun 30, 2017, 3:31 am
#6
Join Date: Nov 2015
Posts: 770
Just landed in AUH. The bug or feature? Is still there. I was in seat 4K and would every 30 mins or so hear some whirring and feel the lumbar adjust. It may be on purpose to prevent bed sores from sitting so long lol? Either way didn't notice it after a few mins and had another great flight in the apartments. There really isn't a better FC product in terms of the hard product at least