Chauffeur service questions
Nov 10, 2015, 7:18 am
#16
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
EY Guest Award tix get the car service (not sure about AA awards though)
Nov 10, 2015, 10:23 am
#17
Join Date: Jul 2000
Location: AUH
Posts: 8,265
Non-EY awards also get chauffeur.
It's one of the enjoyable things over EK, who only provides chauffeur for their own program redemptions. But by the time you see the ridiculous number of miles and the surcharges required, you'll realise it's just better to use the non-EK programs and pay for a transfer out of pocket.
It's one of the enjoyable things over EK, who only provides chauffeur for their own program redemptions. But by the time you see the ridiculous number of miles and the surcharges required, you'll realise it's just better to use the non-EK programs and pay for a transfer out of pocket.
Nov 10, 2015, 11:10 am
#18
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Non-EY awards also get chauffeur.
It's one of the enjoyable things over EK, who only provides chauffeur for their own program redemptions. But by the time you see the ridiculous number of miles and the surcharges required, you'll realise it's just better to use the non-EK programs and pay for a transfer out of pocket.
It's one of the enjoyable things over EK, who only provides chauffeur for their own program redemptions. But by the time you see the ridiculous number of miles and the surcharges required, you'll realise it's just better to use the non-EK programs and pay for a transfer out of pocket.
Nov 19, 2015, 11:09 am
#21
Join Date: Mar 2011
Location: DCA
Posts: 120
If I can add a related question, I'm flying with my wife and two infants on infant fares. I have the Chauffeur booked in AUH and DFW (and then again on the return to AUH). It only lets me select two passengers, myself and my wife. A sedan is generally large enough to accommodate the boys and their car seats as well, and the children are on the reservation with non-insubstantial fares paid for them.
As the rules say children are not eligible, does that mean they are not eligible separately or that they cannot even ride in the car? If the car turns up would he refuse service if we have the kids with us?
Secondarily, a larger car would obviously be much more preferable to ensure there is room for our baggage as well. Is there any way to request a larger vehicle to accommodate my family?
As the rules say children are not eligible, does that mean they are not eligible separately or that they cannot even ride in the car? If the car turns up would he refuse service if we have the kids with us?
Secondarily, a larger car would obviously be much more preferable to ensure there is room for our baggage as well. Is there any way to request a larger vehicle to accommodate my family?
Nov 19, 2015, 3:05 pm
#22
Join Date: Jul 2000
Location: AUH
Posts: 8,265
Secondarily, a larger car would obviously be much more preferable to ensure there is room for our baggage as well. Is there any way to request a larger vehicle to accommodate my family?
Nov 19, 2015, 7:05 pm
#23
Join Date: Jul 2015
Programs: QF(Platinum) VA(Platinum) EY(Platinum) NZ(Gold) AZ(Platinum) SPG(Gold)
Posts: 278
Originally Posted by Emirates Chauffeur-drive Terms and Conditions
Chauffeur-drive service is not available on reward tickets booked via Emirates Skywards airline partners for travel on Emirates (with the exception of Qantas).
Last edited by SuiteFlight; Nov 19, 2015 at 11:09 pm
Nov 20, 2015, 8:41 am
#26
Join Date: Mar 2011
Location: DCA
Posts: 120
It just means the children are not entitled to their own car - naturally they are expected to share the car with an adult.If space was a concern, would you consider taking two cars? You can ask about being able to combine the two into a larger car when they call to confirm, and if they say no, two cars will give plenty of space for everyone in comfort.
Nov 21, 2015, 8:50 pm
#27
Join Date: Oct 2015
Location: AUH
Programs: EY Gold
Posts: 37
I think calling in to explain your situation is the best bet, though I've never used a chauffeur SUV myself in AUH. Good luck!
May 9, 2016, 9:50 pm
#29
Company Representative, Etihad
Join Date: Sep 2013
Posts: 1,815
Thank you for reaching out to us. Can you kindly send us your booking reference and contact details via private message so we can look into it for you? Thank you.
Kind regards, *Kim