trouble with Chauffeur service on AA award
Mar 24, 2016, 9:03 am
#61
Join Date: Jun 2008
Location: US
Programs: AA EXP 1MM, Starwood Gold, Hyatt Diamond
Posts: 1,020
I figured out the problem with my award. AA books it into a class that Etihad's computer thinks is ineligble. But when you call, the friendly Etihad CSR figures that out and fixes it and books the chauffeur.
Mar 24, 2016, 10:18 am
#62
Join Date: Sep 2012
Posts: 4,431
What's the final word on chauffeur service for AA award tickets?
I'm flying business class on EY next February, MLE-AUH-(overnight layover)-LAX. At which point am I eligible for a chauffeur? Will I get a driver from AUH to my hotel? Pick up from my hotel to AUH in AM? From LAX to home? Any of these would be great; all of them would be spectacular!
I'm flying business class on EY next February, MLE-AUH-(overnight layover)-LAX. At which point am I eligible for a chauffeur? Will I get a driver from AUH to my hotel? Pick up from my hotel to AUH in AM? From LAX to home? Any of these would be great; all of them would be spectacular!
Mar 24, 2016, 12:37 pm
#63
Join Date: Jul 2000
Location: AUH
Posts: 8,265
What's the final word on chauffeur service for AA award tickets?
I'm flying business class on EY next February, MLE-AUH-(overnight layover)-LAX. At which point am I eligible for a chauffeur? Will I get a driver from AUH to my hotel? Pick up from my hotel to AUH in AM? From LAX to home? Any of these would be great; all of them would be spectacular!
I'm flying business class on EY next February, MLE-AUH-(overnight layover)-LAX. At which point am I eligible for a chauffeur? Will I get a driver from AUH to my hotel? Pick up from my hotel to AUH in AM? From LAX to home? Any of these would be great; all of them would be spectacular!
Mar 24, 2016, 12:56 pm
#64
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
It's the same booking class as others. Etihad F award booked with AA miles for my partner and myself, we could book driver service online with no issues.
Mar 24, 2016, 2:20 pm
#66
Join Date: Oct 2011
Posts: 3,837
Yes. Actually, its pretty clear on their web site https://www.etihad.com/en-us/plan-an...ook-chauffeur/
Mar 25, 2016, 3:19 am
#67
Join Date: Jan 2015
Location: Abu Dhabi
Programs: BA Gold/OWE
Posts: 531
It may be worth mentioning that the airport taxis at AUH are very pleasant Merc mini vans with plenty of space, leather seats, sat nav and helpful drivers. They are plentiful and metered ... flag down is $7 then 45c per km. Hardly an imposition. Uber (and local competitor Careem) are ... err ... discouraged from making airport pickups.
May 27, 2016, 12:36 pm
#68
Join Date: Dec 2012
Posts: 16
Urgent,
I have booked Etihad airways award travel using AA miles in Business class. I have received the confirmation of chauffeur service but no one has called me to confirm drop off from DFW airport to my home. When I called to enquire, I was told to proceed to guest or chauffeur desk with boarding pass and they will arrange it for me. Is this norm now? I was reading that someone generally calls you to confirm. Should I be concerned or make alternate arrangements? TIA.
Edit : Pick up is at 5.00 PM CST today (05/27).
I have booked Etihad airways award travel using AA miles in Business class. I have received the confirmation of chauffeur service but no one has called me to confirm drop off from DFW airport to my home. When I called to enquire, I was told to proceed to guest or chauffeur desk with boarding pass and they will arrange it for me. Is this norm now? I was reading that someone generally calls you to confirm. Should I be concerned or make alternate arrangements? TIA.
Edit : Pick up is at 5.00 PM CST today (05/27).
May 27, 2016, 10:44 pm
#69
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Urgent,
I have booked Etihad airways award travel using AA miles in Business class. I have received the confirmation of chauffeur service but no one has called me to confirm drop off from DFW airport to my home. When I called to enquire, I was told to proceed to guest or chauffeur desk with boarding pass and they will arrange it for me. Is this norm now? I was reading that someone generally calls you to confirm. Should I be concerned or make alternate arrangements? TIA.
Edit : Pick up is at 5.00 PM CST today (05/27).
I have booked Etihad airways award travel using AA miles in Business class. I have received the confirmation of chauffeur service but no one has called me to confirm drop off from DFW airport to my home. When I called to enquire, I was told to proceed to guest or chauffeur desk with boarding pass and they will arrange it for me. Is this norm now? I was reading that someone generally calls you to confirm. Should I be concerned or make alternate arrangements? TIA.
Edit : Pick up is at 5.00 PM CST today (05/27).
