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Old Aug 15, 2017, 8:21 am
  #1  
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Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Changes to flights online
We all know EK IT is well quirky but why when you upgrade online in cash does it still try and charge a change fee? Surely this isn't that hard to figure out how to amend this?
m3red is offline  
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Old Aug 15, 2017, 8:29 am
  #2  
 
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,208
Originally Posted by m3red
We all know EK IT is well quirky but why when you upgrade online in cash does it still try and charge a change fee? Surely this isn't that hard to figure out how to amend this?
Indeed... I think it may be because it requires a supervisor's approval even though it's always granted.
extramileage is offline  
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Old Aug 15, 2017, 8:44 am
  #3  
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Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Originally Posted by extramileage
Indeed... I think it may be because it requires a supervisor's approval even though it's always granted.
But it's in the fare rules...
m3red is offline  
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Old Aug 15, 2017, 1:52 pm
  #4  
 
Join Date: Jul 2014
Programs: Skywards
Posts: 946
Originally Posted by m3red
But it's in the fare rules...
it is not so hard to have an idea why, isnt it...
kuroko is offline  
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