Any way to upgrade a travel agent booking?
Apr 25, 2017, 12:23 am
#1
Original Poster
Join Date: Jan 2012
Location: Durban, South Africa | LHR
Programs: Emirates Skywards Gold | South African Airways Voyager Gold
Posts: 863
Any way to upgrade a travel agent booking?
Hi guys.
My stepdad has a conference in Paris in two weeks. The flights were booked by the company through a travel agent in Y (DUR-CDG). He wants to fly J but MMB won't allow any changes to the booking because it was made through a travel agent.
Is there any way around this?
Thanks.
My stepdad has a conference in Paris in two weeks. The flights were booked by the company through a travel agent in Y (DUR-CDG). He wants to fly J but MMB won't allow any changes to the booking because it was made through a travel agent.
Is there any way around this?
Thanks.
Apr 25, 2017, 12:35 am
#2
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,385
Hi guys.
My stepdad has a conference in Paris in two weeks. The flights were booked by the company through a travel agent in Y (DUR-CDG). He wants to fly J but MMB won't allow any changes to the booking because it was made through a travel agent.
Is there any way around this?
Thanks.
My stepdad has a conference in Paris in two weeks. The flights were booked by the company through a travel agent in Y (DUR-CDG). He wants to fly J but MMB won't allow any changes to the booking because it was made through a travel agent.
Is there any way around this?
Thanks.
Give the travel agent a call and they should be able to assist.
S
Last edited by Saltire74; Apr 25, 2017 at 12:36 am Reason: Add detail
Apr 25, 2017, 12:40 am
#3
Original Poster
Join Date: Jan 2012
Location: Durban, South Africa | LHR
Programs: Emirates Skywards Gold | South African Airways Voyager Gold
Posts: 863
Travel agent is quoting a ludicrous amount for the upgrade. Something along the lines of R62,000 out of his pocket, making the total ticket price R74,000 (the normal J Flex ticket DUR-CDG is about R40,000).
I told him not not to pay this and said that I would work something out and get back to him.
I would upgrade with miles but there is only availability on the DXB-DUR leg for ~46,000 miles, which also seems excessive, though the ticket is Y flex.
I told him not not to pay this and said that I would work something out and get back to him.
I would upgrade with miles but there is only availability on the DXB-DUR leg for ~46,000 miles, which also seems excessive, though the ticket is Y flex.
Apr 25, 2017, 12:52 am
#4
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,385
Have you done a dummy booking to see if there are J flex (or saver) seats available? It may be that there are only flex plus seats available now for his itinerary which may coincide with the high fare quote (Ł4450 ish at current exchange rate).
S
S
Apr 25, 2017, 2:33 am
#5
Original Poster
Join Date: Jan 2012
Location: Durban, South Africa | LHR
Programs: Emirates Skywards Gold | South African Airways Voyager Gold
Posts: 863
Just tried a dummy booking. J Flex Plus on the outbound and J Flex on the return prices at R43,205. They pay Y, so the difference should be ~R30,000 to be paid by him. They want more than double this.
For interest sakes, it's cheaper to fly F than what the agency wants for J.
Not sure what to do now.
For interest sakes, it's cheaper to fly F than what the agency wants for J.
Not sure what to do now.
Apr 25, 2017, 2:51 am
#6
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,385
Just tried a dummy booking. J Flex Plus on the outbound and J Flex on the return prices at R43,205. They pay Y, so the difference should be ~R30,000 to be paid by him. They want more than double this.
For interest sakes, it's cheaper to fly F than what the agency wants for J.
Not sure what to do now.
For interest sakes, it's cheaper to fly F than what the agency wants for J.
Not sure what to do now.
Anytime I've looked at doing this, I would do a dummy booking and always got roughly the same price differential when it comes to doing the change.
S
Apr 25, 2017, 4:29 am
#8
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Tell the agent to f off and that you see the following flights available (provide numbers and dates if not same as current booked) in Flex and Flex Plus (ideally provide fare buckets from ITA matrix) and the cost to upgrade is fare difference only given change fee is waived for upgrades.
Apr 25, 2017, 9:59 am
#9
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,267
Have you to Expert Flyer? If not, you can let me know the dates required (by PM if you wish) and I can look up availability for you in J, C, I and O buckets (as well as the official fares)
Apr 30, 2017, 8:21 am
#11
Original Poster
Join Date: Jan 2012
Location: Durban, South Africa | LHR
Programs: Emirates Skywards Gold | South African Airways Voyager Gold
Posts: 863
Thanks for all the help guys.
It turns out that there is only J Flex Plus tickets available and it will cost around R55,000 to upgrade. It is a bit much as we paid R49,000 for return F tickets to HKG recently.
Hoping to ask at the airport for an upgrade and see what happens. Are they generally decent or does it look like he is going to be slumming it in Y for this trip?
Thanks ao so much for all your help.
It turns out that there is only J Flex Plus tickets available and it will cost around R55,000 to upgrade. It is a bit much as we paid R49,000 for return F tickets to HKG recently.
Hoping to ask at the airport for an upgrade and see what happens. Are they generally decent or does it look like he is going to be slumming it in Y for this trip?
Thanks ao so much for all your help.
Apr 30, 2017, 8:25 am
#12
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Thanks for all the help guys.
It turns out that there is only J Flex Plus tickets available and it will cost around R55,000 to upgrade. It is a bit much as we paid R49,000 for return F tickets to HKG recently.
Hoping to ask at the airport for an upgrade and see what happens. Are they generally decent or does it look like he is going to be slumming it in Y for this trip?
Thanks ao so much for all your help.
It turns out that there is only J Flex Plus tickets available and it will cost around R55,000 to upgrade. It is a bit much as we paid R49,000 for return F tickets to HKG recently.
Hoping to ask at the airport for an upgrade and see what happens. Are they generally decent or does it look like he is going to be slumming it in Y for this trip?
Thanks ao so much for all your help.
Apr 30, 2017, 8:29 am
#13
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Thanks for all the help guys.
It turns out that there is only J Flex Plus tickets available and it will cost around R55,000 to upgrade. It is a bit much as we paid R49,000 for return F tickets to HKG recently.
Hoping to ask at the airport for an upgrade and see what happens. Are they generally decent or does it look like he is going to be slumming it in Y for this trip?
Thanks ao so much for all your help.
It turns out that there is only J Flex Plus tickets available and it will cost around R55,000 to upgrade. It is a bit much as we paid R49,000 for return F tickets to HKG recently.
Hoping to ask at the airport for an upgrade and see what happens. Are they generally decent or does it look like he is going to be slumming it in Y for this trip?
Thanks ao so much for all your help.
Apr 30, 2017, 9:25 am
#14
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Apr 30, 2017, 10:01 am
#15
Original Poster
Join Date: Jan 2012
Location: Durban, South Africa | LHR
Programs: Emirates Skywards Gold | South African Airways Voyager Gold
Posts: 863
Uh oh. Doesn't sound good.
I have 50k miles in my account and I just spent the balance of his and my mothers account upgrading their flights DXB-DEL and DEL-DXB from J-F so we don't even have enough miles for upgrades.
I will keep checking as it gets closer to the time and once he has flown in the hopes of something coming up but R50,000 for a Y-J upgrade to CDG is ridiculous.
Thanks guys. I'll keep you posted.
I have 50k miles in my account and I just spent the balance of his and my mothers account upgrading their flights DXB-DEL and DEL-DXB from J-F so we don't even have enough miles for upgrades.
I will keep checking as it gets closer to the time and once he has flown in the hopes of something coming up but R50,000 for a Y-J upgrade to CDG is ridiculous.
Thanks guys. I'll keep you posted.