Jan 2, 2017, 1:50 am
Last edit by: Saltire74
Please post your 2017 Operational Upgrade Experiences in this thread.
Around the middle of 2016, Emirates modified their Operational Upgrade Policy favouring type of ticket over status holders, giving non status passengers on Flex and Flex Plus tickets an advantage over (for example) Silver members on a Saver ticket. During the latter half of 2016, less Op Ups were reported but we would still like to hear when they happen.
Link to the 2015/2016 thread: Please Post Your Operational Upgrade Experiences - 2015/2016
Please use the following format for ease of reading and of course, discussion is still welcome.
Example:
Upgrade given: Y - J
Upgrade location: Gate
Route: BKK-DXB
Flight number: EK385
Type of ticket: Saver
Date of travel: 040115
Tier status: Gold
Tier miles to date: 18,000
Skywards miles balance: 80,000
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1
Safe & Happy Travels and May The Upgrade Gods Look Upon You.
Saltire74
Around the middle of 2016, Emirates modified their Operational Upgrade Policy favouring type of ticket over status holders, giving non status passengers on Flex and Flex Plus tickets an advantage over (for example) Silver members on a Saver ticket. During the latter half of 2016, less Op Ups were reported but we would still like to hear when they happen.
Link to the 2015/2016 thread: Please Post Your Operational Upgrade Experiences - 2015/2016
Please use the following format for ease of reading and of course, discussion is still welcome.
Example:
Upgrade given: Y - J
Upgrade location: Gate
Route: BKK-DXB
Flight number: EK385
Type of ticket: Saver
Date of travel: 040115
Tier status: Gold
Tier miles to date: 18,000
Skywards miles balance: 80,000
Number of pax on the same PNR (Including OP): 1
Number of pax upgraded: 1
Safe & Happy Travels and May The Upgrade Gods Look Upon You.
Saltire74
Your Operational Upgrades Experience 2017 - Please Post Here
Jan 15, 2017, 8:39 am
#31
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Also while op-up priority has changed this doesn't mean the total number of op-ups has, just different people are getting them. However the reported/suspected lower loads EK is experiencing may of course have decreased op-ups.
Lastly, I don't think the sample size is sufficient to draw conclusions, Ek will have operated several ten thousands flights in those 15 days so a drop from 0.00001% to 0.000005% in reported op-ups is not significant in my opinion. (random made up percentages to illustrate my argument).
Jan 15, 2017, 9:41 am
#32
Join Date: Aug 2004
Location: Dubai, UAE
Programs: EK Skywards Platinum; Bonvoy Titanium Elite
Posts: 398
Spoke with a purser the other day, and apparently the Op-Up via fare type first and then status has been scrapped - it wasn't a popular decision. There was an internal email stating that.
However, using miles for upgrades are on a first come first serve basis - irrelevant of status, I can't remember if anything on upgrade using miles at check in has changed.
Take the above with a grain of salt, but it came from a purser who had a very good idea of the whole situation.
However, using miles for upgrades are on a first come first serve basis - irrelevant of status, I can't remember if anything on upgrade using miles at check in has changed.
Take the above with a grain of salt, but it came from a purser who had a very good idea of the whole situation.
Jan 15, 2017, 9:51 am
#33
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Spoke with a purser the other day, and apparently the Op-Up via fare type first and then status has been scrapped - it wasn't a popular decision. There was an internal email stating that.
However, using miles for upgrades are on a first come first serve basis - irrelevant of status, I can't remember if anything on upgrade using miles at check in has changed.
Take the above with a grain of salt, but it came from a purser who had a very good idea of the whole situation.
However, using miles for upgrades are on a first come first serve basis - irrelevant of status, I can't remember if anything on upgrade using miles at check in has changed.
Take the above with a grain of salt, but it came from a purser who had a very good idea of the whole situation.
Jan 15, 2017, 10:47 am
#34
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Spoke with a purser the other day, and apparently the Op-Up via fare type first and then status has been scrapped - it wasn't a popular decision. There was an internal email stating that.
However, using miles for upgrades are on a first come first serve basis - irrelevant of status, I can't remember if anything on upgrade using miles at check in has changed.
Take the above with a grain of salt, but it came from a purser who had a very good idea of the whole situation.
However, using miles for upgrades are on a first come first serve basis - irrelevant of status, I can't remember if anything on upgrade using miles at check in has changed.
Take the above with a grain of salt, but it came from a purser who had a very good idea of the whole situation.
Jan 15, 2017, 2:54 pm
#35
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Status update: at the lounge, reminded check-in that I'm happy to be IDB and fly tomorrow, they said they'd let me know. Flight is 50mins late, at T-60 (of STD) my seat assignment disappeared, I got hopeful, at T-55 it reappeared. if the SPML screws this up for me I'll be annoyed.
EDIT: Correction, I double-checked on the web MMB as the app is funky sometimes (no full mobile BP ex HYD so checking in Pax info which I think doesn't update as well), seat assignment still gone, but 2nd flight assignment remains so I suspect op-up, not IDB, will advise:
EDIT: Correction, I double-checked on the web MMB as the app is funky sometimes (no full mobile BP ex HYD so checking in Pax info which I think doesn't update as well), seat assignment still gone, but 2nd flight assignment remains so I suspect op-up, not IDB, will advise:
Jan 15, 2017, 4:07 pm
#36
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Nada. Back of the bus. I blame the SPML.
Jan 16, 2017, 7:58 am
#40
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
No, flight into DXB was delayed an hour so just ran Gate to gate with a quick scrambled egg breakfast in the B lounge (in and out in under 10 mins). The desk was busy do didn't have time to wait to ask unfortunately.
Jan 16, 2017, 8:59 am
#41
Join Date: Nov 2013
Posts: 5,454
I personally think the purser is just repeating rumors - op-ups are a ground ops thing and I think they would be informed before pursers: I haven't heard anything definitive apart from the noticeable feedback that's gone back to DXB about the change.
Jan 16, 2017, 10:16 am
#42
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Jan 17, 2017, 5:49 am
#43
Join Date: Dec 2016
Programs: Emirates Skywards Gold, Jet Airways JetPrivilege Platinum
Posts: 88
So I flew EK235 DXBORD yesterday (Jan 16). 2 of my fellow travellers who are silver and blue were given complimentary upgrades from Y to J and I as a gold (booked on flex) had to use miles to upgrade from Y to J
Jan 17, 2017, 7:23 am
#44
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
How do you know you wouldn't have got it anyway? What ticket type were they on?
Jan 17, 2017, 7:47 am
#45
Join Date: Dec 2016
Programs: Emirates Skywards Gold, Jet Airways JetPrivilege Platinum
Posts: 88
They were on flex plus according to me since the fare they paid equates to a flex plus fare. I asked at the lounge and checkin area also, and figured the flight was overbooked in Y . Was not clear as by how seats because at first they told me 10 seats, then 7 seats and ultimately they told me it wasn't overbooked.
But at the end it would have been overbooked since they bumped up passengers.
I guess that system is still in place with they are upgrading by fare type
But at the end it would have been overbooked since they bumped up passengers.
I guess that system is still in place with they are upgrading by fare type