Lawyer suing EK after 'enduring' 9 hr flight seated next to a obese man
#16
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,552
Speaking of legalese, according to the poor passenger, err. plaintiff, his flight experience was rather unique for him.
And the seats by themselves do not change the level of comfort even if they are fully occupied.
But I do sympathize to both passengers. I am sure that most obese people also feel uncomfortable about discomforting others.
At the same time, I do not see a good solution that would satisfy everybody, short of installing wider seats. And that will not satisfy the airline that will raise the prices the the passengers will have to pay.
The situation is akin the famous logical problem about a cabbage, goat, and a wolf in a boat.
Can anybody offer a good solution?
And the seats by themselves do not change the level of comfort even if they are fully occupied.
But I do sympathize to both passengers. I am sure that most obese people also feel uncomfortable about discomforting others.
At the same time, I do not see a good solution that would satisfy everybody, short of installing wider seats. And that will not satisfy the airline that will raise the prices the the passengers will have to pay.
The situation is akin the famous logical problem about a cabbage, goat, and a wolf in a boat.
Can anybody offer a good solution?
#17
Join Date: Oct 2013
Posts: 87
PS. That reminds me about Procrustes: He found an effective solution for those who didn't fit into his bed.
#19
Join Date: Jun 2010
Posts: 2,042
Any obese person who has flown economy in recent years does know the narrow seats are not adequate, but hardly anybody will chose to buy two seats voluntarily. I hope the Italian lawyer's suit helps motivate airlines to enforce better policies. The Southwest policy requires the obese person to buy two seats, then refunds one seat if the flight turns out to have had empty seats available to sit beside. SW must enforce this some way, maybe deplaning a spillover COS if the flight is too full to sit by an empty seat.
#20
Join Date: Oct 2013
Posts: 87
(But, I guess in this election period it is no longer fashionable..)
In Economy class, the difference can be more than 2 inches in seat width. (Source: seatguru.com)
Examples: Qatar airlines B777-300ER v.1&v2: 17", B777-300ER v.3: 18.5"
ANA: B777-300ER : 16.5"
One of the widest: Qatar airlines: B777-200LR: 18.9"
Yet another comparison for the same plane model, A333: AirAsia X: 16.5" (I saw 16.33" in other sources), while Air Canada: 17.8".
Tables: https://www.seatguru.com/charts/shorthaul_economy.php (warning: there are some errors there)
How important are 2 inches? That's more than 10%.
"Airbus says it has commissioned research suggesting an extra inch in seat width improves sleep quality by 53 percent." (Source: https://goo.gl/cdQ9nK )
Yet another fact: Spirit Airlines regular Economy seats: 17.75", while "Big Front" seats, which, presumably they suggest for the overweight people (see the next link) and for which they charge up to $199 extra, are 18.5". (Source: https://goo.gl/kedZ9R )
I think these facts demonstrate rather clearly that for some people figuring out if they need or not to pay money for the extra seat is not that easy and may depend on the aircraft and airline (which may also switch the aircraft at the last moment).
While searching for this information, I found this collection of airline policies for overweight passengers (I've spotted some possible minor errors there): https://goo.gl/h0vW7c .
I understand the necessity for the airlines to "draw the line" somewhere, but I also found an interesting statistics on how the airlines have shrunk the seats over time: https://goo.gl/MlcECh .
And despite the efforts of various groups http://fortune.com/2015/09/12/airline-seats-shrink/ and even aircraft makers: https://goo.gl/cdQ9nK , the airlines are holding strong against any regulations that would mandate the minimum seat width (size).
A few interesting facts:
"When Airbus introduced its A380, it offered 10-abreast seating, giving each passenger up to 19 inches of hip space." (That was not too long ago, 2005) "In 2013, ten airlines fly Airbus A330 with nine 16.7-inch seats in each row, rather than the eight it was designed for."
"Although for almost 20 years, the standard setup in the back of a Boeing 777 was nine seats per row, in 2012 nearly 70% of the biggest version of that plane were delivered with 10-abreast seating."
Source (with references therein): https://en.wikipedia.org/wiki/Airline_seat#Seat_width .
So, maybe it is time for the airlines to back off? And to stop squeezing money from the passengers?
#21
Join Date: Jan 2010
Posts: 9,304
You're looking at the wrong picture. There is indeed a Lufthansa pic showing an example of an obese bloke, along with an Etihad photos showing plane seats and a Jetstar photo. The one at the top of the article however is Emirates, and the actual guy and seatmate that are the subject of the story
#22
Join Date: Jan 2010
Posts: 9,304
How important are 2 inches? That's more than 10%.
"Airbus says it has commissioned research suggesting an extra inch in seat width improves sleep quality by 53 percent." (Source: https://goo.gl/cdQ9nK )
Yet another fact: Spirit Airlines regular Economy seats: 17.75", while "Big Front" seats, which, presumably they suggest for the overweight people (see the next link) and for which they charge up to $199 extra, are 18.5". (Source: https://goo.gl/kedZ9R )
"Airbus says it has commissioned research suggesting an extra inch in seat width improves sleep quality by 53 percent." (Source: https://goo.gl/cdQ9nK )
Yet another fact: Spirit Airlines regular Economy seats: 17.75", while "Big Front" seats, which, presumably they suggest for the overweight people (see the next link) and for which they charge up to $199 extra, are 18.5". (Source: https://goo.gl/kedZ9R )
Many of Spirit's "Big Front" seats prohibit the use of seat belt extenders so not aimed specifically at the overweight.
#25
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
Why did you decide so?
I don't know if it is wrong or right.
I see many photos of Emirates' seats that seem consistent with the photo in D.M.: https://goo.gl/j80cQf and in particular this photo from Emirates' website: https://goo.gl/FPa40m
And I can find none of Lufthansa seats that would be similar: https://goo.gl/Gy04k5
Despite DM's reputation, - aren't you too quick to bash in this case?
Any fact checking on your part?
I don't know if it is wrong or right.
I see many photos of Emirates' seats that seem consistent with the photo in D.M.: https://goo.gl/j80cQf and in particular this photo from Emirates' website: https://goo.gl/FPa40m
And I can find none of Lufthansa seats that would be similar: https://goo.gl/Gy04k5
Despite DM's reputation, - aren't you too quick to bash in this case?
Any fact checking on your part?
#26
Join Date: May 2010
Location: YLMQ
Programs: QF Gold, WY Gold
Posts: 682
I was in a situation on EK a few years ago, boarding the flight to see that the lady next to my seat was overflowing into mine, I knew instantly I wouldn't even fit. As discretely as possible I went to a Flight Attendant, who very professionally invited the lady to 'more comfortable' seats, a row of four blocked off down the back as far as I could see.
I wouldn't hesitate to do the same again and would go so far as asking the airline to offload and rebook me if they couldn't find me another seat.
I wouldn't hesitate to do the same again and would go so far as asking the airline to offload and rebook me if they couldn't find me another seat.
#27
Join Date: Jan 2003
Location: Manchester, United Kingdom
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Unfortunately, I have to agree with the plaintiff. When you buy an economy class ticket, you buy the width of the seat, demarcated by the armrests, and the legroom, for your use. The airlines should deal with very wide people a little better than this. Discrimination works both ways. Seat comfort should not be a lottery where the determining factor is your fellow passengers.
#28
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Unfortunately, I have to agree with the plaintiff. When you buy an economy class ticket, you buy the width of the seat, demarcated by the armrests, and the legroom, for your use. The airlines should deal with very wide people a little better than this. Discrimination works both ways. Seat comfort should not be a lottery where the determining factor is your fellow passengers.
#29
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Unfortunately, I have to agree with the plaintiff. When you buy an economy class ticket, you buy the width of the seat, demarcated by the armrests, and the legroom, for your use. The airlines should deal with very wide people a little better than this. Discrimination works both ways. Seat comfort should not be a lottery where the determining factor is your fellow passengers.
#30
Moderator, Emirates
Join Date: Oct 2012
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Technically speaking one buys transport from A to B in a class of service. The specification of the seat does not form part of the service purchased. Bit of course in principle that is what happens and airlines should police it. Not sure if suing isn't a bit of an overreaction though. Sounds like a bit of an American reaction. On the rest of the world we either complain to the airline, then move on when they ignore the complaint, or just move on without even trying.
The plaintiff is an EK Skywards Gold member. Surely he would have prior knowledge even if never flown in Y on EK (I'm in that boat-so far) that seat width can be a lot less compared to other airlines because of the high density configuration in Y. He chose to buy an economy ticket and my own personal opinion is that there was an inherent risk that his seat neighbour could have encroached in to his space. A person does not have to be obese to be wider than the seat.
Would this have the same coverage if it was a 6ft 6in rugby player? A to B in the most economical way and EK provide that. The plaintiff chose to travel that way. I'm not saying I agree that if this is the way you choose to travel that one should put up and shut up but if you want personal space guaranteed then you should maybe stump up the readies for a bigger seat.
By the way, I'm 6ft 3in and 27kg lighter than I used to be and thinking back on it, maybe that's why my back is guffed. By twisting in Y seats on planes so that I didn't encroach on my seat neighbours.
ETA: Maybe he was a victim of the new Involuntary Upgrade system in place and was expecting to be U/G'd which didn't happen so put a p****r on his journey from the word go
Safe & Happy Travels
S
Last edited by Saltire74; Oct 2, 2016 at 6:33 am Reason: Edit to add