Chauffeur Drive FAQs

Old Jan 5, 2015, 10:26 pm
  #46  
 
Join Date: Feb 2011
Location: Jersey City, NJ
Programs: BA Silver, EK Silver, VS Gold Hilton Gold, Hyatt Diamond, SPG Gold,
Posts: 326
Quick question. My wife and I will be in HKG and I am flying EK-F and she is on CX to DXB on flights about 30 minutes apart. When they come to pick me up in HKG will they allow her to come along? Also once in DXB we have a 2 day stop over, once again will she be allowed to go with me. Her flight gets in first so she will be meeting me over at the EK terminal.

Once in DXB we are on the same flight back to JFK. We are on different flights due to her being on business, and I just booked a 2 week stop over in DXB for her.
Droch is offline  
Old Jan 6, 2015, 2:33 am
  #47  
 
Join Date: May 2010
Location: BOM
Programs: EK Plat, HHonors Gold
Posts: 2,882
Outstations, they don't care who is traveling with you in the car, so your wife can definitely accompany you. Ex DXB, not sure as I've never done it myself.
jackiedada is offline  
Old Jan 6, 2015, 9:50 am
  #48  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Originally Posted by jackiedada
Outstations, they don't care who is traveling with you in the car, so your wife can definitely accompany you. Ex DXB, not sure as I've never done it myself.
Ex dxb they wouldn't have a clue. I've done it to the airport bug not from.
m3red is offline  
Old Jan 13, 2015, 1:56 pm
  #49  
 
Join Date: Feb 2008
Location: SFO
Programs: VS Gold
Posts: 1,176
No more limo on awards?

I booked my award tix in 2014 for travel in Feb/March 2015.

I'm sure I entered the limo info in Manage My Booking at the time, but now I can't seem to find that option.
maxmin is offline  
Old Jan 14, 2015, 1:03 am
  #50  
 
Join Date: Jul 2000
Location: AUH
Posts: 8,265
Originally Posted by maxmin
I booked my award tix in 2014 for travel in Feb/March 2015.

I'm sure I entered the limo info in Manage My Booking at the time, but now I can't seem to find that option.
Is it an EK award? I have read elsewhere that non-EK stock (i.e. AS or JL miles etc) no longer qualifies.
stargold is offline  
Old Jan 14, 2015, 2:14 am
  #51  
 
Join Date: May 2012
Programs: BA, Malaysian
Posts: 27
CMB

Hiya,

Anyone know if you can book a car in Colombo?

I have asked 3 times but not got a reply yet!

This is our first trip on Emirates, looking like it might be the last!
coveyducks is offline  
Old Jan 14, 2015, 3:56 am
  #52  
 
Join Date: Nov 2013
Posts: 5,454
Originally Posted by coveyducks
Hiya,

Anyone know if you can book a car in Colombo?

I have asked 3 times but not got a reply yet!

This is our first trip on Emirates, looking like it might be the last!
The list of chauffeur drive destinations is available on the website.
http://www.emirates.com/uk/english/f...eur-drive.aspx

Also, in Manage My Booking on the website, there is a section for chauffeur drive reservations showing you each sector that is eligible for the service. Unfortunately it does not seem that CMB provides the service.
eternaltransit is offline  
Old Jan 14, 2015, 6:25 am
  #53  
 
Join Date: Jan 2010
Posts: 9,304
Originally Posted by coveyducks
I have asked 3 times but not got a reply yet!
You got a reply in just over an hour on this thread -

http://www.flyertalk.com/forum/emira...l#post24089880

including a link to the website given again here.
ft101 is offline  
Old Jan 14, 2015, 7:14 am
  #54  
 
Join Date: Feb 2008
Location: SFO
Programs: VS Gold
Posts: 1,176
Originally Posted by stargold
Is it an EK award? I have read elsewhere that non-EK stock (i.e. AS or JL miles etc) no longer qualifies.
Yes I thought it was only for new bookings (it is an AS award). It doesn't really affect me, fortunately, but I was thinking of doing it for the novelty factor.
maxmin is offline  
Old Jan 14, 2015, 8:28 am
  #55  
 
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
Chauffeur drive has been deleted from my HKG-DXB-DFW reservation.

Tacky of them to not honour the chauffeur booking without prior notice - could this go to the DOT?
tng11 is offline  
Old Jan 14, 2015, 8:41 am
  #56  
 
Join Date: Nov 2013
Posts: 5,454
Originally Posted by tng11
Chauffeur drive has been deleted from my HKG-DXB-DFW reservation.

Tacky of them to not honour the chauffeur booking without prior notice - could this go to the DOT?
Definitely leaves an unpleasant taste in the mouth, as it were. I think it's a failure on EK's part to not historic bookings.

As for complaining to the DoT - under what regulation would you make the complaint, considering that you haven't actually flown the itinerary yet and can get a full refund from the airline? I suppose one could make the argument that there is an effective increase in ancillary costs to you in arranging transport to or from the airport post purchase...

Still, DoT complaints are free, apart from your time, so if you do take it up with them, please do report back.
eternaltransit is offline  
Old Jan 14, 2015, 10:02 am
  #57  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Originally Posted by tng11
Chauffeur drive has been deleted from my HKG-DXB-DFW reservation.

Tacky of them to not honour the chauffeur booking without prior notice - could this go to the DOT?
Hkg has been f only for some time not sure about dfw
m3red is offline  
Old Jan 14, 2015, 10:10 am
  #58  
 
Join Date: Jul 2010
Location: YYZ
Posts: 1,666
Originally Posted by m3red
Hkg has been f only for some time not sure about dfw
Yes, I am booked in F.

Interestingly enough I see a chauffeur booking available from HKG, but not to/from DXB (I didn't need DFW anyways)

EDIT: Never mind - it errors out when I try to book.
tng11 is offline  
Old Jan 14, 2015, 11:57 am
  #59  
 
Join Date: Oct 2013
Posts: 56
Contact for LGW Chauffeur

Hi

Flying soon with Emirates in business class and have booked a car from home to airport. I have read somewhere that you get a call the day before. Is this correct & who do I contact if I do not receive this call bearing in mind it will not give us much time to organise an alternative.
conburt is offline  
Old Jan 14, 2015, 12:05 pm
  #60  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Originally Posted by conburt
Hi

Flying soon with Emirates in business class and have booked a car from home to airport. I have read somewhere that you get a call the day before. Is this correct & who do I contact if I do not receive this call bearing in mind it will not give us much time to organise an alternative.
It would help if you tell us which country and airport you are heading to.

Ek cars have never let me down, in man it's pcs who are great.
m3red is offline  

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