EK MBNA credit cards
#226
Join Date: Mar 2010
Location: Dubai / Glasgow
Programs: Skywards Gold, B.A, AMEX Platinum, LH
Posts: 19
Did you get to the gold desk though. My telephone number is automatically recognised and I usually get someone with experience. You might be having issues as you are calling from your ship and getting a noob agent(should still divert after you enter the PIN)Must be very frustrating and I can only sympathize .
Anyway, im more annoyed now at the lack of response from them!
If anyone has a direct email that they know emirates respond to, I would be very grateful! (its a lot easier for me to email than phone until I get off the ship)
Thanks!
#227
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
I managed to get my card(s) skimmed in France. Fortunately, MBNA picked up on quite quickly, and stopped the card after a couple of flights worth around $1800 were booked.
The new cards arrived 5 days later.
The new cards arrived 5 days later.
#228
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
#231
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,395
Don't know whether the critical dates are applied uniformly OR whether they vary by cardholder (based perhaps on a/c opening date ...??) But I do believe that my own miles for previous month's activity are not posted until 8th of following month.
#232
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
My August miles have not been credited so far. My monthly statement is usually from 26th/27th of the month and my miles are usually credited on the 31st or 1st. (Check the skywards statement). It could be delayed because of the weekend. Usually they need 2-3 working days after the statement.
I hope it comes through today/ tomorrow.
I hope it comes through today/ tomorrow.
#236
Join Date: Jan 2006
Location: UK
Programs: SPG Platinum, IC Platinum RA, Emirates Gold, BA Silver
Posts: 575
Missing March Miles
Hi, Has anyone else not received their miles credit due for this month? Usually they come through between the 15th and 22nd each month. Thanks, LC
#238
Join Date: Jan 2010
Posts: 9,304
My last statement date was 2nd March and miles were credited on 3rd March.
#240
Join Date: Jan 2006
Location: UK
Programs: SPG Platinum, IC Platinum RA, Emirates Gold, BA Silver
Posts: 575
Thanks both, I'll now put in a missing MBNA miles claim via the Emirates site as neither mine or my wife's miles have come through yet after our statements cutting off on the 15th March and 18th March respectively. For the past year they've always credited within a week of the cut off date each month.