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Old Aug 18, 2014, 4:27 am
  #226  
 
Join Date: Mar 2010
Location: Dubai / Glasgow
Programs: Skywards Gold, B.A, AMEX Platinum, LH
Posts: 19
Originally Posted by ukdoctor
Did you get to the gold desk though. My telephone number is automatically recognised and I usually get someone with experience. You might be having issues as you are calling from your ship and getting a noob agent(should still divert after you enter the PIN)Must be very frustrating and I can only sympathize .
Im guessing I got the gold desk each time. I certainly put my pin etc in and they acknowledged me right away.

Anyway, im more annoyed now at the lack of response from them!

If anyone has a direct email that they know emirates respond to, I would be very grateful! (its a lot easier for me to email than phone until I get off the ship)

Thanks!
StublueKPL is offline  
Old Aug 18, 2014, 11:35 am
  #227  
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
I managed to get my card(s) skimmed in France. Fortunately, MBNA picked up on quite quickly, and stopped the card after a couple of flights worth around $1800 were booked.

The new cards arrived 5 days later.
DYKWIA is offline  
Old Aug 18, 2014, 11:49 am
  #228  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,826
Originally Posted by DYKWIA
I managed to get my card(s) skimmed in France. Fortunately, MBNA picked up on quite quickly, and stopped the card after a couple of flights worth around $1800 were booked.

The new cards arrived 5 days later.
Did you get the points?!!
m3red is offline  
Old Aug 18, 2014, 12:20 pm
  #229  
 
Join Date: Jan 2014
Posts: 19
But, do I have to travel?

Can I use the companion offer for two other travellers.
hopkins1 is offline  
Old Sep 2, 2014, 5:45 am
  #230  
m27
 
Join Date: Oct 2011
Posts: 62
Hi all, has anyone been credited their august miles yet? Need a few more miles from my 27th Aug statement for an upgrade very soon. Usually credited by now. Thanks.
m27 is offline  
Old Sep 2, 2014, 7:36 am
  #231  
 
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,395
Don't know whether the critical dates are applied uniformly OR whether they vary by cardholder (based perhaps on a/c opening date ...??) But I do believe that my own miles for previous month's activity are not posted until 8th of following month.
subject2load is offline  
Old Sep 2, 2014, 8:04 am
  #232  
 
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
My August miles have not been credited so far. My monthly statement is usually from 26th/27th of the month and my miles are usually credited on the 31st or 1st. (Check the skywards statement). It could be delayed because of the weekend. Usually they need 2-3 working days after the statement.


I hope it comes through today/ tomorrow.
ukdoctor is online now  
Old Sep 2, 2014, 9:19 am
  #233  
m27
 
Join Date: Oct 2011
Posts: 62
thank you both. Hoping they credit tomorrow too. I did call to check and was told it should be within 5 working days, and to wait til Friday.
m27 is offline  
Old Sep 5, 2014, 1:30 am
  #234  
m27
 
Join Date: Oct 2011
Posts: 62
Still waiting for miles to credit and the upgrade I wanted is no longer available. I should've just bought the miles.
m27 is offline  
Old Sep 5, 2014, 12:53 pm
  #235  
 
Join Date: Sep 2013
Posts: 338
Strange. My credit card statement is on 2nd but credited yesterday.

Best card ever though. Hope you get them quick
jamjaruk is offline  
Old Mar 27, 2015, 12:16 pm
  #236  
 
Join Date: Jan 2006
Location: UK
Programs: SPG Platinum, IC Platinum RA, Emirates Gold, BA Silver
Posts: 575
Missing March Miles

Hi, Has anyone else not received their miles credit due for this month? Usually they come through between the 15th and 22nd each month. Thanks, LC
Loyalty Club is offline  
Old Mar 28, 2015, 3:36 am
  #237  
 
Join Date: Sep 2013
Posts: 338
For my Feb statement - 1st Feb to 28 Feb, received my miles on 3 March
jamjaruk is offline  
Old Mar 28, 2015, 4:01 am
  #238  
 
Join Date: Jan 2010
Posts: 9,304
Originally Posted by Loyalty Club
Hi, Has anyone else not received their miles credit due for this month? Usually they come through between the 15th and 22nd each month. Thanks, LC
I think it depends on your billing period exactly when the miles are credited.

My last statement date was 2nd March and miles were credited on 3rd March.
ft101 is offline  
Old Mar 28, 2015, 1:30 pm
  #239  
 
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
I reckon that quite a few of us over here have similar billing dates as we all joined at nearly the same time.
ukdoctor is online now  
Old Mar 28, 2015, 3:38 pm
  #240  
 
Join Date: Jan 2006
Location: UK
Programs: SPG Platinum, IC Platinum RA, Emirates Gold, BA Silver
Posts: 575
Thanks both, I'll now put in a missing MBNA miles claim via the Emirates site as neither mine or my wife's miles have come through yet after our statements cutting off on the 15th March and 18th March respectively. For the past year they've always credited within a week of the cut off date each month.
Loyalty Club is offline  


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